Hello,
We have WPDM Pro and “All Plugins pack”.
The automatic update was NOT available.
I have updated it manually, but now it is not working as expected.
It did not preserve the add-ons that were installed in the previous version.
Even if I try to install them from the Downloads/Settings/Updates page, it says “Success”, but they are not actually installed.
One thing that I noticed is a warning from WordPress saying:
Please activate Download Manager Pro license for automatic update. Validate license key
I clicked on the “Validate license key”, and the Downloads/Settings/License page was opened.
I checked the license and it is the one available in our account for WPDM Pro.
Is there a license related issue?
Do we need to upload each WPDM add-on manually?
Or how can we make it work again?
Best Regards,
Mihai Nitu
Hi there,
We’re using Directory Add-on to show certain parent categories of downloads on different pages. Normally the child categories are shown in the filter menu on the left, but some seem to have disappeared even though they do contain packages.
The site is login only so I will share details by private reply.
Thanks,
Luther
While viewing the All Package page under Downloads, the page view is not at all proper.
I am sharing the layout view as;
https://www.dropbox.com/s/3uohia95kv6e6i2/wpdm-packagepage.png?dl=0
Please suggest, how to correct it.
We recently started testing version 5.0.7 and noticed that after updating, our link templates stop displaying correctly. While running on version 4.9.6, the downloads properly display like this.
After we update to 5.0.7, the view is not styled correctly and looks like this:
We have done thorough testing of the following:
1) Deactivating and deleting the download manager and uploading the new version, both through the admin console and through FTP
2) Deactivating all plugins and determining if the issue is resolved (it is not)
3) Switching to the 2019 theme to see if the issue is resolved (the lines came back, but the layout did not).
Can someone help us troubleshoot why the link templates aren’t working properly? The Shortcodes we are using are formed like this:
[wpdm_category id="md-crutch-sales-resources" toolbar="1" order_by="field name" order="asc or desc" item_per_page="25" template="link-template-extended" cols=1 colspad=1 colsphone=1]
Thank you for any help you can provide. We can provide access to a staging environment for your testing.
–Sean
Hello,
On our site we are using your downloads plugin and absolutely love it. However, we ran into a problem with a handful of the downloads where instead of opening the PDF they take the viewer to the file/downloads page. thinking that this might be a problem with specific PDFs I have tried uploading new ones, I recreated the downloads package, compared setting to other downloads that are in fact working, etc. with no success.
On the two downloads that are not working properly we are getting the following error:
Warning: Invalid argument supplied for foreach() in /home/d1coop71/public_html/wp-content/plugins/download-manager/libs/class.Apply.php on line 685
It doesn’t look like there are any updates available so if you can help us resolve this issue we would be very grateful. You can see the issue on this page: https://acscrops.com/resources/ when you click on the 2015 Newsletter fold and try to download either the 2015 Fall ACS Newsletter or the 2015 Summer ACS Newsletter.
If you need any other information from us to help just let me know. Thanks so much!
I use wpdm archive page in order to show all categories and downloads in a single page.
https://www.wpdownloadmanager.com/docsfor/wpdm-archive-page-2/
I correctly set a template.
Now, I would like to set the same template for the category page, showing the list of all packages of a single category (or tag) with the same layout of the archive page.
I use
taxonomy-wpdmcategory.php
Now this file is the copy of archive.php
Am I supposed to use this code of wpdm archive in the taxonomy-wpdmcategory.php
file?
<?php echo do_shortcode('[wpdm-archive cat_view="compact" button_style="primary" link_template="5b0869632bbb6" items_per_page="5" wpdm_package template="5b09e3cfb0b50"]'); ?>
Here https://www.wpdownloadmanager.com/doc/template-files/
the “category page demo” is linking to add-ons, have you examples of category page demo?
I followed the Prettify your Download Link documentation. Install and activated the WPDM Image Button in the Download-Addon’s page. In fact have re-installed twice. A WPDM – Button Templates plugin appears on my webpress plugins page.
When I go to admin menu->Downloads-> Settings … there is not Buttons Tab.
Where are my image button settings?
I’m encountering an issue with the Form Lock addon.
It shows the form (Gravity Forms) correctly but upon submit it just shows the form again, no downloads or anything.
I added a hidden field with the download ID shortcode like instructed and can see it rendered on the page source. Am I missing something?
The default confirmation is currently an empty text message.
If I look at the code, especially the gform_confirmation
hook it seems that this hook isn’t working/firing. I also don’t see any entries in GravityForms so my guess is that the form submission isn’t working correctly.
Upon submission of the form it send the POST request to https://www.my.domain/?__wpdmlo=###
and this URL always returns the form, nothing else.
Thanks in advance, any ideas in where to look is appreciated!
I have a site that i am providing flight sim downloads, I am using the following shortcode
[wpdm_category id=" max-7,max-8,max-9,max-10,737-600" operator="IN" title="File Library" desc="1" toolbar="1" order_by="field name" order="asc or desc" item_per_page="10" template="link-template-msthumnail" cols=2 colspad=2 colsphone=1]
When i click on details of the download, it just reloads the download page and never shows the details. How can i get these links to properly show the download details etc. If i use the downloads by category widget i can click on a category and it will filter down the just those and let me open each individually. I would like to have this same behavior with the above shortcode. Is that possible?