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Hi everyone.
I’ve just downloaded the “email notification” add-on.
All my downloads are form locked. Downloader must write their first name and email to download.
When someone downloads the file, I do receive the notification with the name of the document that was downloaded, but the first name and downloader’s email don’t appear in the notification.
The notification template has this code line :
[#download_info#]Has anyone faced the same problem and could help me solve this ?
Thanks a lot for your help.
Topic: All my downloads vanished
All my downloads dissapeared after updating the plugin – WHat’s going on??????????
Hi, after updating the plugin, i get this message:
WordPress-Datenbank-Fehler Table ‘DB******.wp_ahm_user_download_counts’ doesn’t exist für Abfrage select download_count from wp_ahm_user_download_counts WHERE user = ‘168’ and package_id = ‘1959’ von require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(‘/themes/twentyseventeen-child/template-FF-Standard.php’), get_template_part, locate_template, load_template, require(‘/themes/twentyseventeen/template-parts/page/content-page.php’), the_content, apply_filters(‘the_content’), WP_Hook->apply_filters, do_shortcode, preg_replace_callback, do_shortcode_tag, WPDM\ShortCodes->allPackages, include(‘/themes/twentyseventeen-child/download-manager/wpdm-all-downloads.php’), WPDM\Package::downloadLink, WPDM\Package::userDownloadLimitExceeded, WPDM\libs\DownloadStats->userDownloadCount, QM_DB->query
Query monitors says 266 DB errors..
How can i fix it?
Topic: “Allow Access” question
Hi. I have WP Download Manager (free) and WP Pro Membership installed. I have created some sample files and a sample membership plan. I want to only allow downloads by signed in users with a membership plan. In package settings, I have set “Allow Access” only to my sample plan. However, I can still download the file in that package when logged in as a user with no plan subscription. What am I missing?
Thanks.
Hi! We have a site where we need to have our downloads sorted by UPLOAD DATE not UPDATE DATE. It worked a couple of months ago but seems to have broken in recent updates. When you load the page it seems to show them in upload date, but then quickly shuffles the downloads around and adds in the most recently UPDATED at the top. If you could please provide some assistance, it would be much appreciated. We received little to no support on the free version, so are hoping purchasing the pro version will be beneficial from a technical and support perspective.
We have tried both:
“[wpdm-all-packages items_per_page="8" categories="2018-asx-announcements, 2019-asx-announcements, 2020-asx-announcements, 2021-asx-announcements" jstable=1 order_by="upload_date" order="DESC"]”and
“[wpdm-all-packages items_per_page="8" categories="2018-asx-announcements, 2019-asx-announcements, 2020-asx-announcements, 2021-asx-announcements" jstable=1 order_by="publish_date" order="DESC"]“
Hi,
now that I have created a few download items, I notice that they show up in the search results or when you click on a tag. How do I prevent the items from showing up all over the place? I don’t want my website visitors to see these pages.
Thank you!!
Topic: Don’t want to jump to page
Is there a way to not jump to a page? I have all of my downloads are on the bottom of my informational page (https://dunbarton.com/sample-page/rediframe) but when you click on the title it takes you to another page. My boss would like it not have you do that. He would like that feature disabled so that it just auto downloads. Is this possible?
Hello all,
we are currently facing a challenge – I almost want to say a problem – on a client side.
On a subpage in which we have integrated the download manager, all downloads are displayed without any problems and can be downloaded. This is the following page: https://www.kulturhaus-osterfeld.de/service/presse/
On another subpage, however, I get an empty page, no texts, no graphics, nothing at all. Instead, when I inspect the page, I get the code “<body id=”error-page”> […]>. This is the following page: https://www.kulturhaus-osterfeld.de/service/downloads/
As soon as I deactivate the download manager, all contents, including the download manager shortcodes, are displayed again. Therefore, at the moment I assume that the problem lies with this plugin.
In addition, with the download manager plugin activated, I get a “critical error message” from WordPress as soon as I try to edit the above-mentioned page.
Could you please take a look at the problem? I would be happy to create access data for you.
I would be very happy to hear from you as soon as possible!
Kind regards,
ManuelTopic: Error when downloading
I regularly get this error when downloading something from my website, though not always. Only once in a while. After an error, when I try a second time, it’s okay. It happens with any type of document.
I switched to version 1.3.12 but the error still exists.Notice: A non well formed numeric value encountered in /public_html/wp-content/plugins/download-manager/libs/class.DownloadStats.php on line 50
Warning: Illegal string offset ‘602571e7b0fc5’ in /public_html/wp-content/plugins/download-manager/libs/class.DownloadStats.php on line 50
Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 6025710000032 bytes) in /public_html/wp-content/plugins/download-manager/libs/class.DownloadStats.php on line 50