What is the status on this issue? I do not see WP Form Lock in my list of plugins or on my cpanel so I don’t know how to delete it. My Downloads Manager dashboard on the backend of my site is displaying two installments of the plugin but no prompt to delete.
Hi, I am trying to do a category or role select. An example would be adding a new document and in the allow access field only subscribers can view the document. I read in another thread here that category select was another way to limit access to groups based on the file. Is this functionality part of WPDM Pro? I don’t see this in the free version. What I am trying to do is limit access at the group level via “allow access” or the category select, but the functionality is not working on the free version and want to know what needs to be done to solve this.
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Ah yes, Cloudflare, sorry.
These are all on imgur: https://imgur.com/a/5uI7Use
My only guess was something to do with the multiple roles on a category, roles without any users, or some setting/plugin I haven’t included in the images (Ultimate Member, User Role Editor, WPDM – Page Template).
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This reply was modified 5 years, 4 months ago by
Rob Holl. Reason: mentioned some plugins
Hello,
I found conflict between directorist plugin (https://wordpress.org/plugins/directorist/) and wpdm-archive.
How reproduce ?
Install plugin directorist
Install plugin wpdm-archive
Create page with [directorist_search_result] and go to this page.
Make a search in directorist plugin.
Error -
[You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ') AND wp_posts.post_type = 'at_biz_dir' AND ((wp_posts.post_status = 'publish...' at line 1]
The problem
The wpdm-archive catch my directorist WP_Query in this file (wordpress/wp-content/plugins/wpdm-archive-page/wpdm-archive-page.php)
function Where($where){
...
}
Multiple replace add wrong parentheses and failed my WP_Query.
My workaround
Add if (strpos($where, 'at_biz_dir') !== false) return $where; in function Where($where)
Example :
function Where($where){
global $wpdb;
// print_r($wpdb->prefix);
// Directorist workaround
if (strpos($where, 'at_biz_dir') !== false) return $where;
if( (!isset($_GET['wpdmtask']) || $_GET['wpdmtask'] != 'get_downloads') && !isset($_GET['q']) ) return $where;
if( (!isset($_GET['search']) || $_GET['search'] == '') && !isset($_GET['q']) ) return $where;
// Return because advanced search does not have a search keyword
if( isset($_GET['q']) && $_GET['q'] == '') return $where;
$where = str_replace(array("\n", "\r",""), "", $where);
$where = str_replace("AND ( ( ".$wpdb->prefix,"OR ( ( ".$wpdb->prefix, $where);
$where = str_replace(")) AND ".$wpdb->prefix, ") ) ) AND ".$wpdb->prefix, $where);
if(strpos($where, "post_type = 'wpdmpro'")) $where = str_replace("(((".$wpdb->prefix,"((((".$wpdb->prefix, $where);
return $where;
}
I hope this explains well.
Sorry for my english (French level)
Regards,
Chiming in to say I have the same issue – 1.7.5 is the version in my purchase downloads. My account is active. Updating Download Manager or attempting to update Form Lock completely removes the Form Lock plugin from the site! I was able to update Download Manager, but then had to reinstall Form Lock. Perhaps you should remove the update notification for 1.7.6 since it is not actually available and is causing the plugin to be deleted? This has been going on for at least two months.
Hi there
Am I right in thinking if we are not comfortable in updating/modifying .php files etc, we have to pay $49 to simply be able to allow for any selected file download to open a new tab/window?
I’ve have just had this comment in from my client who is viewing the draft download page for her site: “Can the pdfs open in a new window – I find that I am always dropping out of websites when a close pdfs” and do not really want to go back and say she needs to fork out more money.
I upgraded from the free version for only being able to supply her with a better stats report to show who and how many downloads have taken place for particular files. We do not even need to use icons etc (see previous support question)
Any guidance would be great,
Many thanks
Hi –
I have just update my clients site to the latest versions of wordpress and updated all plugins. However now, the download links on the downloads page are not working. Clicking on the link does nothing, whereas it was opening/downloading a pdf.
This is a paid service for very urgent.
Thanks in advance for any help you can give me.
Barry
Yes, the cache issue will only happen for the device previously opened the page, also, that should be temporary, as eventually browser cache clears automatically.
“Unmask Download Link” only will affect the public download link and when you unmask link they are easily crawlable by bots. But private downloads are always secure.
Why is it all so complicated and involves so much effort? A box with “open in a new tab” in the settings would be much easier 😉
Is it possible to set that every new download is set with the default template or do I always have to specify this for every file?
with the previous 47 downloads I have to change it manually everywhere. 🙁
Thank you, but why does it not work on all existing Downloads? What i have to do?
Hi,
You can do it by applying to allow access options to the particular package. And from the Downloads > Settings > Basic, you can do Access Settings ► When user is not allowed to download ► Only Block Download Link. Thus only given access members can download the file.
Thanks.
I’m having the same issues with all desktop browsers. The download links worked before the latest update (3.1.02) when the link masking was turned on. I have turned off the link masking and now the downloads work. Will you fix the issue in the next update so we can go back to masking the links?
Can you please enabling/disabling style/scripts from Downloads > Settings > User Interface for checking. then let me know and also you delete install again the plugin, you won’t lose any data.
Thanks.
I have the same problem with this shortcode;
[wpdm_all_packages items_per_page="20" jstable=0 cols="title,file_count,download_count|categories|download_link" colheads="Title|Categories|Download"]
All downloads are given #-url’s instead of downloads. Adding a single file to a page with [wpdm_package id='4483'] code works for me (tested one document). Also notice that the title of the document is no longer a hyperlink but only a title.
Thanks for helping us out
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Hi
All the previously working download buttons are broken in google chrome in a large professional site I manage. This happened after the latest update that I installed this morning. This is very urgent, as downloads are a major part of my clients site.
The download buttons still work in Microsoft edge
For example, you can see the issue here – https://governance4fe.co.uk/knowledge-bank/challenge-support/
THIS IS VERY URGENT!! PLEASE ROLL BACK TO THE PREVIOUSLY WORKING VERSION!!
Hi,
please follow these steps for updating the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.
Thanks.
ANd for categories table, are you talking about this shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/, here doc describes in details for this shortcode use. let me know.
Thanks.
@sybillevz, here are the ways:
- Importing Products: You can create a CSV file with product data following wpdm importable CSV file form and import them to wpdm in a click. Please follow the doc: https://www.wpdownloadmanager.com/doc/bulk-import/
- Import Customers/Clients: If they are WordPress users, you don’t need to change anything here, otherwise, you may use user import plugin from wp.org
- Assigning products to customers: there are 2 ways:
- You may use Premium Packages Add-on, install and activate it, then go to Admin Menu ► Downloads ► Orders ► Create order manually and assign to existing customer. Customers will be able to download the products from User Dashboard ► Purchases Menu
- Or, you may use Advanced Access Control add-on, and from edit package with you can assign a package to sepcific users. Customers will be able to download assigned items from User Dashboard ► My Downloads
Hi,
Is there a simple way to add a product to a client’s account without having the client going through the steps of buying it?
I want to migrate my client list from an external digital download delivery system and manage everything from my own website. But I already have 300+ clients who have collectively bought 1000+ products. Once the client have registered on the website, is there a way for me to easily ad the products they already purchased so that they can have access to downloads and updates right from they account page?
Ideally I would like to import the clients + their purchases from CSV. Is that possible?
Thanks,
please check the settings from Downloads > Basic > Access Settings > When user is not allowed to download: you shall find the option there.
thanks.
Every download is downloading a file called “public_html” that is 0kb rather than my file specified.
Hi, I’ve installed the WordPress Download Manager plugin with the Advanced Access Control add-on. I’ve seen that to show the packages shared with a particular user we use the [wpdm_my_downloads login=1] shortcode.
But I have a problem. I use it but it doesn’t show. Am I doing something wrong? I leave a picture of what’s going on.
Thank you very much for your attention 🙂
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