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I was using EDD before recently switching to WPDM. Most of my users had multiple downloads on their account that they are now unable to access since I switched to WPDM.
What I want to know is, how do I add/assign downloads to those users. With EDD I was able to add any download to a user. Is there a way to do this with WPDM? I really need this.
Topic: Export Import not working
I have exported everything via WP export and imported it to a new subsite. It pulls over all posts pages and media and even populates the downloads, but nothing is showing in my accordion. I have it set up and working on a staging site where we are using the accordion add-on. But on the new site no matter what I do, no packages will show in the accordion. Here is the staging site that is working: https://mgru.mgrustaging.com/mgru-cloud/
Here is the new site: https://mgru.nanoe.org/mgru-cloud/
Another issues is all of the downloads have invalid files attached. They all have icons that have BL on them. When you try to download, it says there is nothing available.
Any input is greatly appreciated.
Topic: Who downloads
I would like to know who downloads my files.
Even though I set the security method to allow people to leave their names and addresses, I do not know where the data is saved.
All I can see is the IP address
Topic: WPDM – Default Values
Version 1.9.8
Disabling “Must Agree with Terms” and pressing “update all” does not update all downloads and disable the must agree checkbox.Seems like update all button does not work at all.
It also does not show “updated” when pressed as the other “Update All” buttons do.
Dear all,
I used the Insert Url feature for linking downloads to our external partner.
Since one of the last updates these URLs do not work anymore, which means instead of linking to the external URL the point to a “randomized” URL of my own webspace, which does not exist.
See the Example here:
https://solutionsforscience.de/download/om-505-datenblatt/
Once you click on Download it links to a page on my webspace (which does not exist) instead of the URL that was inserted in this package via the Insert URL.
Image of the package detail:
https://upload.adminforge.de/r/WRQCrV68Ht#Ptd26Lhx24TRUIOn+9jscwPHFt3uHCw/iAg05JP/vZM=
Thanks for help,
Jan
I am running the pro version of download manager and was having issues with the single page embed doc template, in that it was sometimes requiring the front end page needing refreshed a couple of times to view the embedded document.
I read through the forum and decided to purchase the WordPress PDF Viewer.
The issue I am having is that I need to force the email lock if someone wishes to download the file but also have the document preview visible. Currently with email lock enabled the embedded preview shows “You are not allowed to view the PDF.”.
If I remove the lock or lock it with other options such as the terms lock it is all working fine and the preview is visible. It is only the email lock that is interfering with the preview.
If I disable WordPress PDF viewer and use the default (google docs) preview with email lock this works fine.
Please can you advise, if there is a setting somewhere that I am not finding or if there is a different shortcode from [doc_preview]…
Topic: WPDM Default Values
Version 1.9.8
Disabling “Must Agree with Terms” and pressing “update all” does not update all downloads and disable the must agree checkbox.Seems like update all button does not work at all.
I have pro version and I like to know if it is possible to set a download limit per 4 days for all users. So I have about 1400 files and sometimes people like to download about 65 files in 23 minutes… I do not like this at all.
My question is can I set a download limit per 4 days for all users…so like 2 downloads per 4 days or so. Next question is this also possible in the free version? I have another website that have still the free version.
I hope you understand what I mean
grtz
Carin
Previous assigned support was not helpful and suggested I repost this for a different person to be assigned.
Not sure why as a company he couldn’t just ask someone to take over….Here is the situation.
EVERY product I sell on my website is using ONLY credits that customers buy through credit packages.
When a customer clicks on the direct download link showing on a responsive table and the product page, it pops up the dialog box confirming they will use X amount of credits to get the product.I want my customers to ONLY click the direct download link and it automatically removes the X amount of credit from their balance and downloads product.
There is NO NEED for the popup because they know how much credits for the product when they sell it.
How do you bypass this lock option popup feature?
Hello,
We are moving to a new website and were hoping to go live today.
After a discussion with a member of your team, we purchased the Pro license with the idea of exporting all Downloads from the current website and importing them to the new one. We have downloaded all the Download files (PDFs) in the directory and I exported a CSV file of the configuration. We have now uploaded the download files to the directory of the new website, but when trying to import the CSV file the import is stuck at 0%.
Do you know why this may be happening?
Here is a screenshot showing the import of the CSV stuck at 1%: link
If you require more screenshots, please do confirm.
Many Thanks,
Dan StevensHello, The download manager plugin allows downloads after the expiration period.
Example: https://txcorp.com/download/web-test/
Expired but still able to add
Hello, is there a way to automatically compress a .jpg file to a .zip file?
Alternatively open the download .jpg in a new tab?
