I tried that option, but it still directly downloads the piece…doesn’t seem to be properly working. But, I don’t want to do this sitewide anyway…just for a few certain resources. Is there any way to just get the link to the PDF so I can use something like the Page Links To plugin to have those resources open directly to the PDF in a new tab just like a PDF would from the media gallery in WP.
Hello Beth Garst,
Hope you are well. For allow access, dropzone settings, you may check this option from Downloads > Settings > Basic > DropZone Settings as I image attached,

please check and let me know
Thank you and regards
Hello,
Yesterday I bought your plugin. I thought (by reading the description of the functionalities) that the paid version would be able to do a simple task as this one:
-I have an automatic backup system for a few websites on server A.
-The backup files are saved in the user-folder-1, user-folder-2 etc. on server B.
-I’ve created on server B the corresponding users for each of the websites running on server A.
-I’ve installed your plugin and created the download packs (without attaching files, using just the folder view option that shoud get the folder content dinamically, right?) for each user on server B.
No selling is involved.
Users are allowed only to download.
Question: Is there a way/shortcode to assign each download (and folder) to his user? I tried but did not find anything similar among the functionalities of the plugin I paid for.
ADDENDA: the “Download” button for the whole zipped package does not work (wordpress critical error).
Thank you.
Regards,
Radu
Hello,
Thanks for contacting WPDM support center.
It is currently not possible as we don’t have any related available shortcode parameter.
[wpdm_all_packages] – List all downloads in tabular format in a page
However, It will require customization. if you need to add this feature, you can use our customization service here
Regards.
Tanvir
I have been using this Add-on !
But every time I create new Downloads, I have to do Update All in Settings for Page Template again!
I want it to be my own Page Template: every time I create a new Download
Hello,
I am not quite sure, had not yet update the download manager on the new server
(at least as far as I remember), but all other plugins, have no problem with the updates.
One question, if I overwrite the plugin with the new version (so reinstall), will then not all laboriously created downloads and data overwritten or deleted.
mori*
Thank you Nayeem.
Ok, i guess we will need the PRO version to maintain the required functionality on this site.
Before proceeding with the order of a license, we need to know:
– With PRO (Single domains) can we use it in test environments? We have: localhost, dev, preprod, production.
– Are we sure that by installing the PRO the pre-existing downloads will remain? If not, do you provide support for any database alignments?
Please let me know
Thanks
Hi, how do I adjust this so that it is all the way to the other end and without that white space?
image: https://ibb.co/FYFnQWd
<div class="card mb-4">
<div class="row no-gutters">
<div class="col-md-5">
<a href="[page_url]"><?php wpdm_thumb($ID, [500, 500], true, ['class' ► 'rounded-left']) ?></a>
</div>
<div class="col-md-7">
<div class="card-body p-0">
<div class="list-group list-group-flush">
<div class="list-group-item d-flex justify-content-between align-items-center">
<h3 class="card-title">[page_link]</h3>
</div>
<div class="list-group-item d-flex justify-content-between align-items-center">
File Size <span class="badge">[file_size]</span>
</div>
<div class="list-group-item d-flex justify-content-between align-items-center">
Downloads <span class="badge">[download_count]</span>
</div>
<div class="list-group-item d-flex justify-content-between align-items-center">
Updated On <span class="badge">[update_date]</span>
</div>
</div>
</div>
</div>
</div>
</div>
We are also using Restrict Content Pro – and all our downloads are only available to registered AND approved members. We do that manually in the admin area of WordPress. Every user gehts a membership level called “members”. Only with this it is possible to gain access to the downloads.
I will try to check the plugin “problem” tonight when hopefully nobody is online.
What makes me wonder is that it works on most of the downloads and on some not. I have not found any differences between the download packages.
This reply has been marked as private.
Hello,
Thank you for writing to us.
You can use the [wpdm_category] shortcode.
Please check our official documentation for more details: https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/
Regards
Hello Genki Nakanowatari,
I have just adjusted settings from Downloads > Settings > Upload Settings > Allowed file types to upload empty to *. please check.
Thank you and regards
Hi All, when I go to the download button, only the URL of the file appears there. PDFs and docs are not displayed – only zip files work.
I moved the website earlier and linked it to a new domain. Everything works fine except for this problem.
I am trying to upload a CSV that will update some settings for all my downloads. It will not upload, it just stays stuck on 1%. But, I also need to turn on the email notification for every download. I did purchase the notifications add-on but cannot find a setting to make email notifications a default. Is there a way to turn this on for my downloads aside from entering every download and activating notifications one by one?
Im using DM Pro with Amazon S3 addon. Im using sync function to upload old files to amazon but now, any file that originally contained a space is being double encoded as %2520 which is breaking the download link.
In admin, under Attached Files, I see the link as file%20name%20etc.pdf but when I click download on the frontend, the url is showing up as file%2520name%2520etc.pdf and i get an xml error screen that shows
NoSuchKey
<key>downloads/wp-content/uploads/download-manager-files/file%20name%20etc.pdf</key>
going forward, i can ensure that there are no spaces in filenames but i have thousands of old files that need to be fixed.
solution?
Hello,
Thanks for contacting WPDM Support forum.
I have just checked all the links and downloads.
Haven’t found any related issues in category thumbnails and the download button. It seems all working properly.
Let me know please if you are still facing any issues. You can also record screen about the issue using tool like this to understand better.
Thanks
Tanvir
Hello,
Glad to see you again. Here all the answers listed:
1. You can change fonts from Downloads > Settings > User Interface For further changes you may need to add custom CSS in custom theme.
2. You can change from Downloads > Settings > User Interface to change colors
3. If featured image is higher in resolution, it will already fit the full card. You can check the example page I added the shortcode <a
href=”https://staging.mmpeacemonitor.org/resources/” rel=”noopener” target=”_blank”>here.
4. It can be done by modifying link template codes and adding custom CSS there.
5. Top filter bar design can’t be change with the shortcode, however, you can remove that using toolbar=0 parameter in shortcode.
6. To show update date you have to use template tag [update_date] in the link template. More details about template tags can be found <a
href=”https://www.wpdownloadmanager.com/doc/templates/template-tags/” rel=”noopener” target=”_blank”>here
7. This can be done by adding custom CSS to the link template. There is a place is provided for adding custom CSS.
Thanks
This reply has been marked as private.
This reply has been marked as private.
This reply has been marked as private.
Thanks Tanvir,
The page template was default, I’ve made sure the link template is too, unfortunately the problem still persists.
Please see URL below
Please let me know if you require admin access and I will allow.
Many thanks, James
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Hello Andrew,
Sorry for all the confusions.
Just follow:
1. Remove the currently related pages of dashboard.
2. Create new pages separately for login, dashboard and profile then set from Downloads > Settings > Front End access also add suggested shortcodes in the newly created pages separately.
3. To add any additional contents, just add the contents on the created pages before or after shortcodes.
And yes you can integrate any page builder or classic editor with the pages. Just make sure shortcode is applied properly.
I hope it will solve all the issues you are facing.
Thanks
It’s been another 3 weeks, any progress? Are the developers of this plugin looking at this bug or replying at all? I feel like this is quite a big bug. Anyone that wants files with permissions for certain users, but don’t want users to see every file and folder on the website, this WILL NOT WORK in Download Manager currently. Every user can see every file and folder. They just can’t open it. If ‘Hide Everything’ is selected it’s completely broken.
Even your own downloads section doesn’t work this way. When I go to download the plugin I don’t see a huge list of every plugin even the ones I don’t have access to.
Like I said perhaps I can get this issue fixed on my end and I can let you know the cost for reimbursement and send you the files afterwards that were changed?
If you can’t fix this bug, let me know so I can move on to another plugin because this website project has been held up over 2 months waiting for answers.
That seems like a bit too much for this.
Let’s take it step by step, because you send code earlier that you said would work, but did not for this view.
Please visit https://ateceos.wpengine.com/downloads-test/ and notice the layout.
How can I make sure that the TITLE of the product does NOT open a new page. You sent a piece of shortcode before that worked for a different layout, but not this one.
That is my biggest question right now.
If I need to edit the plugin files to RENAME “Categories” to Language and the “Tags” to Product Line, I can. But really, that should be something in settings, as more people than I want that ability.