Hello,
Hope you are well.
First of all set access to loggend in roles.

then
To remove password Make sure that the tick icon is blue colored. It it is, just click on it.

Also make sure there is no password set in attached single files:

Hope in this way you will be able to set the downloads members only and without passwords.
Thanks
Hello Stefanie,
You can use the below shortcode to set category page. That is better.
There is order_by parameter what you could use for shortcode:
[wpdm_category] – Query All Downloads From One or More Categories
Thanks
Hello,
Sorry to see the issues.
However, WPDM is seo friendly but it doesn’t affect any seo related issues directly. The problem I found there is not related to WPDM. There could be other reasons. You have to just identify those. These are all seo-related issues that have no relation to WPDM. WPDM just deals with it’s own downloads. I think if you delete the wpdm plugin and related pages, you will see the same errors.
In this case, I would suggest you to follow the complete guide here I Hope following this will solve the issue.
Thanks
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Hello Nick,
Hope you are well. And sorry for the inconvenience. For updating the WPDM main plugin, Please simply click the Save Settings again for the license key option from Downloads > Settings > License
, and then please update the plugin from the wp-admin > plugins
panel. For saving settings again for the license key option from Downloads > Settings > License
, that will regenerate the access token. Thus the plugin will be updated, hope that, it will solve your issue.
And for add-on updates, you can follow these steps,
1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version and activate.
I hope it will work fine then. please let me know if you face such an issue
Thank you and regards
Sure, I will try to explain. Currently when I add my download items for customers to purchase there are only two options (or there is only one option) to put in the price. That is good for the regular downloads that I have so far.
Now comes, that I would like to add the option for the customers to have the option (if they choose) to go the subscription route with the same downloads. If they pay a monthly/yearly subscription they can download the same items for FREE. I want to do this without having to set up a different system (plugin) if possible.
There was the user management system (subscription service) that I tried to install but it ended up locking my users out and not letting them log in. So I uninstalled it.
This reply has been marked as private.
Hello, I would like to export all the file downloads from my site to another site as a replacement, but I don’t know how to go about it.
can you help me? or it is not possible
I’m also experiencing the bulk import telling me it identified and successfully imported all of my files via the CSV, but when I look at my downloads, any file title that has an apostrophe, em dash or en dash. These characters worked previously.
-
This reply was modified 2 years, 12 months ago by
Ryan Stueve.
Hello Vinod,
Hope you are well. For disallowing crawling by the Search Engine. You can Mask Download Link
, If you mask the download link, bots will not be able the find any public download link easily. You are able to find this setting from Downloads > Settings> Basic Settings
. please check.
And another way for making disallow Crawling Download Manager Pages Google, Bing + search engines is, Add the following code at the end of your active theme’s functions.php
:
function noindex_for_wpdm()
{
if ( is_singular( 'wpdmpro' ) ) {
echo '<meta name="robots" content="noindex, nofollow">';
}
}
I hope it may help you. Please check and let me know
Thank you and regards
Thx. We will test this.
Can you also tell me something about opening downloads in a new browser window? I know it works in some layouts, but not in the table form as we have it:
[wpdm_all_packages items_per_page="30" jstable=1 order_by="field_name" order="ASC/DESC" cols="title|download_link|categories" colheads="Title|Download|Partner"]
Dear Nayeem,
it’s complicated and it occurred to me at some point that it could also be due to the license. I have pulled the customer site on a subdomain to test. I forgot that I probably also need the license?
Second point: my customer needs the opening downloads absolutely in a new window. Therefore we got an adjustment in the class.Package.php from you as the manufacturer at that time. But this file doesn’t work anymore in the current WPDM version, that’s why the customer website still has version 5.1.18 installed.
Is there a possibility to have download files on a different domain to use a different storage space
AND to have them always open in a new window (target) with the current WPDM, so we don’t need any customization and also the backup files are not so big?
Somewhat desperate greetings
Julia
Hello CHS,
I have adjusted the option from Downloads > Settings > Basic > Access Settings > When user is not allowed to download:
, Now all categories are coming properly for the wpdm_tree
shortcode, please check and let me know.
Thank you and regards
Dear Nayeem,
I am at a loss or do not understand the system.
For example, if I upload a PDF to /home/www/alldownloads I can assign it to a download in WordPress. But in the frontend this can not be loaded by download. I get the error message of a critical error.
If I upload a file via WordPress in the normal way, I thought it will be stored in the file folder I entered in the settings (see above). But this is not the case. My test files are still uploaded under wp-content/uploads/download-manager-files but not found on frontend.
I still tried to disable all other plugins. The same result
Could you please help me again?
Hello Daniel,
Sorry for not understanding properly about the template tag. The template tag you can use in any page/link templates from the Downloads > Templates
section, if you are using the PRO version, you will be able to see details of it. And after using it within any link-template you will be able to use any of your shortcode parameters. I hope you have understood now. And do you want to show the view button for the wpdm_all_packages
shortcode too, please let me know.
Thank you and regards
Hello,
Hope you are well.
Could you please show me an example of the gallery what you are looking for?
You can use like this demo by following the below shortcodes.
[wpdm_carousel category="category-id" autoplay=1 nav=1 dots=1 wrap=1 items_per_page=4 items_total=8 template="link-template-id"]
More details can be found here.
The best solution for you is the Directory Addon.
WPDM Directory Add-on
Using it you can show your categories in the sidebar which will be used to filter categorised downloads. Then on the right side, you can display your downloads/packages. Please check the demo here https://try.wpdownloadmanager.com/archive-page-flat/ The template in the demo doesn’t have the file preview but you can also display the preview using a custom link template.
Thanks.
Thank you.
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Hi Gayan,
You are welcome.
Our all pyament methods available here
However,If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards
Hi, I am using [wpdm_archive_simple]
to show a certain number of categories. My client doesn’t want the list of all parameters within the order_by dropdown (see image at this link)
The client wishes to hide View Count, Package Size and number of Downloads. Is that possible by adding a function in my functions.php?
Also the client would like to change the output name “Publish date” to “Publication date”
Thank you very much
Hello Alessandro,
I have checked that, there are many plugins installed on your side, approximately 150 plugins. I can’t also able to browse the Downloads > Settings > Frontend Access
section for checking the issue further. please check and let me know
Thank you and regards
Hi,
On one of my downloads, I put a lock option as a Facebook page like. When I click on the download, the dialogue page pops up and asks me to like the page. After liking it, it takes a few seconds to start the download., The pages get the like. I have to manually close the Facebook page like a dialogue box. When I already liked the page, I have to dislike and like again to download the file. Like it doesn’t know I already liked the page.
Here is the video, explaining the issue.
https://drive.google.com/file/d/1oPy8ukct92QEWm9ReeHALufx8bOoMzx4/view?usp=sharing
link to post:
https://electrovo.com/anycubic-chiron-fdm-3d-printer-cura-profiles/
kind regards
Habib
Hi @humayon!
Good news: after we installed the latest version of WPDM Pro the downloads are working again now!
Thank you so much for your kind and professional support!
Keep up your good work!
Best, Dominik
Hi, how can we send you Slovenian translations so you can include them in the installations and updates so we don’t have to upload them every time when we update your plugins?
Also, we translated all POT files but two things remain not translated on frontpage of Archive plugin: the “LOADING” tab which appears from the bottom of the page and “All downloads” in breadcrumbs (“All downloads is translated but when you click “Home” in breadcrumbs, it turns into “All downloads”)
Thank you.
Bostjan
Hi WPDM-Pro-Support Team!
Hope I wouldn’t bore you with an easy to solve problem:
On our corporate website we’re providing free download of two white papers (https://viadoo.de/whitepaper). As a user, all you need to do is entering your name and (corporate) email-address. BUT: As soon as you click “download”, the browser says either that it can’t reach the file (here: “https://viadoo.de/download/whitepaper-remote-leadership/?wpdmdl=18065&_wpdmkey=626a8e87691dc&subscriber=Ct8XbJmEsklAmNrCziBbF5CFkIoDHfW4N-9DKHR8gbiW8Ls66fTpuTeT_0pVAzGBOLhZQqlVTUq19LtYwguUlg” (Chrome) or simply “kCFErrorDomainCFNetwork error 303” (Safari).
Meanwhile, the WPDM Pro plugin registers all users’ downloads as successful. So in the end, we get the information from WPDM-Pro that several customers downloaded our whitepapers successfully – what isn’t the case in fact – and we have a lot of dissatisfied customers, instead.
Have you any hint for us to solve this problem?
Thx in advance!
Dominik