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Hi. Thanks for that great plugin. Unfortunately I don’t get password protection working. I made new packages with allow access: blank ( I also tested Subscribers, Admin), but the file is accessible without login. Can you please check where the problem is? I purchased the latest version of WPDM Pro (Special Pack). Thanks
Here is the link: http://wordpress.p128041.webspaceconfig.de/downloads/technische-dokumente/
Topic: Items only showing for Admin
I have checked all the areas, protected post types, verified that user roles are accurate and match the credentials for the category AND each item as well as post type. I cannot understand why only some files appear for each user.
There are 4 sections of downloads, based on post type. Admin can see most of post type 1, none of type 2, some of type 3 and most of type 4
Customers, which are the highest user role beside admins can only see most of post type 1, and none of the rest.“No accessible records found. For more information, please register or login to view more.”
All files have been checked and are uploaded, published, public and available for access.
HELP!
Topic: WPDM Questions
I am a new to WPDM and had a couple of questions.
1. Is it possible for users to subscribe to a package and receive updates when it is changed?
2. I am using this shortcode to display the downloads: [wpdm-all-packages items_per_page="20" jstable=1]
Is is possible to automatically sort these by category instead of file name?Thanks!
HI there,
Following an update my file downloads are no longer working. The files that are on the system before the upgrade are fine but the shortcodes don’t work any more. Usually, you click on the link and you can download the PDF. Now you click on the link and it’s redirecting to Downloadmanager files and notepad.
Could you please let me know how to resolve this? I attach a screenshot which might explain what’s going on.
Thanks
Topic: Incomplete downloads
Hi Shaon,
We’re having a serious problem with incomplete downloads. I have customers reporting that they are getting random file sizes, sometimes as low as 15MB for files that are over 100MB. I’ve researched what could possibly cause this and have made sure that:
1. Resumable downloads is off.
2. Output buffering is off.
3. max_execution_time = 300.I was hoping the cause was #3 above, but my customers are reporting the failures are happening well under 5 minutes. I’ve called my host (GoDaddy) and they have no clue what could cause this. They blamed it on the clients’ connections, but I know that is not the case because it’s happening to regularly and most of the clients are coming from enterprise-grade networks.
Do you have any suggestions, debug tips, or anything at all that can help with this problem?
Topic: Login with payment
Its there any way to force users to pay and then to login? like membership packages ex. 1 month $5 (for 1 month to have acces on all downloads)
Hi,
I am trying to use a link template that has the ability to download individual files.
i used the “panel template” and added [file-list] to it.all works great, except that i found out that the names of the files inside the created zip file are corrupt. My file names are in Arabic (UTF-8).
So i need either to figure out why the plugin does that, while the arabic files have been working perfectly on the same server and wordpress for years.
Also, the package contains 4 mp3 files, but the zip file only contained 3 of them, despite there are no special restrictions to the fourth!
Also, i need to know how to disable the download button of the whole series, and depend on the individual file downloads , in case there is no solution to the problem above. there is not point of downloading the zip file if the users will find all files in it are with corrupt names.
here is a post to demonstrate:
Hi,
I just purchased the PRO version.
I made 2 packages. one for a file already on the server, using the “browse” option, with Arabic (utf-8) file name.
The second was a direct upload from my computer, with English file name.Both have the same problem.
when i click on the “Download” button, i get a page full of corrupted code, whether i click on the download button in the link template or the page template.
when i try to “right click + save link as” on the button, i don;t get a download link.
please find below links to the posts i inserted the packages in.
also, please find attached screenshots of what i see when i click on the download button:
Please note that I do NOT have caching services active, to ensure that the files are served fresh, for testing purposes.
Please note that i tried this on TWO themes, Avada Child and WP Twenty Fifteen, and both give the same result.
Also, i tried with both Bootstrap active and disabled, both gave the same results.
Can you please advise what shall i do?
Topic: Order Management
I want to sell my downloads.. But is it possible to have all my downloads showing under purchases instead of the order ID like the one in this image: https://www.dropbox.com/s/89tl4uains841uv/Screenshot%202015-05-30%2017.40.17.png?dl=0
Topic: Theme downloads don't work?
Came across WPDM on wordpress.org, and testing it out on a site I’m building. Was trying to download several of your themes to test – Jumper and Blossom being two of them – but every time I click on “Download” on the product page on the “Expo” site (themes.wpdownloadmanager.com), it redirects to templateeden.com and I get a server error / DNE.
I really like the look of the themes, but can’t test them now. Help? Thanks!
Hi Shaon
I’m having some problems but not sure whether it’s shortcodes or something else.
Prior to updating to the latest version everything worked fine but now most downloads are no longer working – the correct file is being located on the server but returning a 404 error page.
In addition, the [wpdm_tree] and [wpdm_tree category=” “] codes ares no longer working and just keep showing the directory listing (including all categories even with the category=” ” code used) without showing the download packages. I have also been using the wpdm_extended shortcodes plugin for quite some time now so it’s not that causing the problem.
The files are served from the S2Member plugin and not from download manager but the browse path is set to the S2 member_files directory in the download manager settings and has previously worked fine until the recent update.
All 3,000+ files were uploaded using the bulk upload (which also has problems displaying user added icons in the download manager interface although these do show up on the site so not a big problem).
As for the downloads themselves I’ve been using the format a href= “http://btbclient.thebusinesstoolbox.co.uk/?s2member_file_download=ACCIDENT Log.doc” target=”_blank”>Download /a (arrow brackets left out to stop automatic linking on this post) in the LINK_LABEL field
and in the FILES field I’m using the format – /home/jefford2/public_html/btbclient/wp-content/plugins/s2member-files/acquiring commercial property.pdf.To test the a href link I removed it from one package and it downloaded fine from the DM manager. But the files need to be served from the S2member plugin so I can’t use the download manager for this. And it would take days to change every package to remove the link even if I wanted to go down that route. The problem appears to be with the link label here.
So apart from the wpdm_tree and category shortcodes not working, the link label is also not working for an a href link.
I have also tried clearing the download manager cache but this has had no effect can you help please?Topic: Email lock not processing
Hi Shaon,
Our downloads aren’t working – they are all on email lock, but when a user enters their email address it just freezes saying “processing” and emails with the download link are NOT sent.
Help!
Dear Shaon,
I have just started to use Download Manager Pro.
We are now testing it in a demo environment; http://www.ictcentrale.nl/demo/branded/registerWe only want to use a couple of simple functions, without too much other hassle:
– Download documents
– When user clicks to download, pop-up for the e-mail lock
– Download link is send to users e-mailIt’s all possible and working, but we like to change the following:
– When sending the email, we don’t want to show the complete url as done with [download_url]. Is it possible to make “download_url” appearing as a hyperlink? For example an underlined “Click here” with the download_url hidden in that link of course.
– Is it possible to download immediately, without sending an e-mail? We would like this option for some of the downloads, but still include the e-mail lock.
– Is it possible to add more required fields to the subscriber form? “company” / “function” ?
Kind regards,
Vincent Weening
The site is currently on Joomla and I need it to function similar.
In Phoca download a client logs in to my site and has access to downloads. Some clients have access to files and some don’t have access to all of the files. This is achieved by limiting access to categories that the files are in, to certain groups of people. I separate the users in the groups in the Phoca plugin and each group is given a certain level of accessibility.
So my question is, does your plugin allow me to grant access to multiple people? Can I group them together to give a group of people access to a certain number of files?
2. User manager roles plugins are not what I need for clients to access files from what I am seeing. Usually “Users” and the plugins that you are talking about pertain to editing stuff in wordpress. I want it like any other membership site would be.
For instance you login to the site. You have a user area (which I create the page for), and a link or nav menu takes you to the download area. The files you can download should be accessible there. Maybe a tab that says my downloads or something.
Either way how do i achieve placing downloadable files only certain users can access with your plugin?
Topic: Individual File Downloads
I have a package that contains multiple files. I wanted display the files individually for download like the example below.
http://demo.wpdownloadmanager.com/wpdmpro/wpdm-package/multi-file-package/Can anyone tell me how this is done?