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  • Sep 22, 2012 at 1:53 am #2164

    Topic: Upgrade from Free to Pro version

    in forum Download Manager Pro

    daddyjoytiscalicouk
    Member

    Hi, I have just upgraded from the free version to the Pro Version. Before I install it into my site I just need to check – how do I ensure I don’t lose all the downloads I have already created? Can I import them into the Pro version? Just need to know as it is a big site and am worried that I will lose all the existing download links. is it a straight upgrade? Cheers Chris

    Sep 15, 2012 at 7:46 am #2095

    Topic: Downloads no longer Working

    in forum Download Manager Pro

    salesdeepenglishcom
    Member

    Hi. I installed this plugin several days ago and got it working fine, but suddenly my customers are complaining that the downloads are no longer working. Sure enough, I logged in to test them and I’m getting an error message. On Safari it says, ‘decompression failed’ and on Firefox the download ends after ‘0’ bytes. This is the case for all my my files.

    Can you please help?

    Sep 9, 2012 at 3:45 pm #2064

    In reply to: Need Help!!! HTTP 500 error after clicking on "Downloads" from WP admin menu


    riccardo_piccinihotmailit
    Member

    PARTIALLY SOLVED:

    I’ve upgrade WP to 3.4.1 and now it looked like it was working…(no more HTTP 500 error or clear JS conflict)

    BUT

    Page/articles editor doesn’t show content (title and body)…like font color was WHITE (!)…if you select (CTRL + A) title/body field you can still see text. Further more you can’t switch between Visual/HTML view (maybe js issue…).

    Final problem: when I add a package, after press “create package” button I get a blank page with this line written: {“result”:”success”,”id”:2}

    PLEASE HELP!!!

    Sep 9, 2012 at 8:13 am #2063

    In reply to: Need Help!!! HTTP 500 error after clicking on "Downloads" from WP admin menu


    riccardo_piccinihotmailit
    Member

    UPDATE:

    I’ve found that there’s a several conflict with “Admin Menu Editor” plugin (http://wordpress.org/extend/plugins/admin-menu-editor/), so I disable it. (Anyway I’d apreciate if you could resolve this conflict)

    Anyway, something is still broken: I’ve tried to reinstall several time the plugin (uploading the zip) but it seems like there’s some problem with JS:
    – the “Downloads” menu (WPDM) appears automatically expanded every time I log into WP control panel
    – cliking on any JS standard link on the WP standard admin page (e.g. “Help” or “Screen options” or the “Hello, ” link on top right of the page) anything happens
    – I can’t “save” options (e.g. i wanted to insert my serial key number and save it)
    – I can’t browse files on my pc clicking on “Browse” button while trying to add a new package
    – still getting HTTP 500 error while trying to access to “Manage packages” menu option, the “plugins/download-manager” folder has 777 permissions

    URGENT!!! PLEASE HELP!!

    Sep 9, 2012 at 6:41 am #2062

    Topic: Need Help!!! HTTP 500 error after clicking on "Downloads" from WP admin menu

    in forum Download Manager Pro

    riccardo_piccinihotmailit
    Member

    I’ve just purchased PRO version (3.3.2), I’m working with WP 3.2.1 and PHP 5.2.6.

    After installed WPDM 3.3.2 plugin , when I try to access to “Downloads” section from the wp admin menu on the left I get an HTTP 500 error, so I can’t use the plugin.

    I installed the plugin using the zip file I downloaded after purchasing. I’ve also tried (after getting the error the first time) to change permissions to “plugins/download-manager” folder to 777 and 775, but nothing changes.

    The page WP is trying to load is http://www.netstudio.it/wp-admin/admin.php?page=file-manager.

    PLEASE HELP!!!

    Sep 6, 2012 at 8:21 pm #2051

    Topic: Link changes in FF

    in forum Download Manager Pro

    mates2
    Member

    After a lot of frustration I decide to upload each file as a package so I could offer downloads for single files. Working in Chrome, I uploaded the files, put each file-package into a page (more than on a page). For each package I have activated the email lock which requires the visitor give up their email address. In addition I am asking for their name. Start testing and all was working well until I tested it in FF. In FF the download link is render as a Login link instead of download. The same thing is true of IE8.

    Aug 20, 2012 at 3:01 pm #1932

    In reply to: Back end button for Events Plugin disappears when Download Mgr. is activated


    ian4imaginationcouk
    Member

    I am having the same problem. SInce the upgrade to 3.3.3 Download Manager has moved up the menu order and replaces the Events tab that is used for the All-in One Calendar. Is there somewhere where i change the position of the Downloads Tab?
    Sorry but this is Urgent!

    Aug 18, 2012 at 5:39 pm #1921

    Topic: Custom Download Button Question

    in forum Download Manager Pro

    chrischrisdonaldsoncom
    Member

    Hey guys,

    I’m trying to do something really simple with your Download Manager that I purchased:

    – Upload file into WordPress to be downloaded by Web visitors.
    – Upload custom ‘Download Here’ Image onto home page (see http://www.brainsarefun.com for example)
    – Create a URL that attaches to this image, so that when clicked it simply downloads the file (right now it goes to Dropbox, ugh!).
    – Counts the number of clicks/downloads, base reporting functionality.

    Later, I would love to be able to add functionality to this, i.e. email lock, etc. But for now all I need is this simple functionality.

    Does your product allow for this? Or can you otherwise help? Seems like the TinyMCE button should accomplish this, but I don’t see it in my CKE editor, and from what I understand doesn’t allow this anyway. Or does it?

    Thanks much in advance.

    Chris

    —————————-
    Chris Donaldson
    Brainsarefun.com
    360-383-6376

    Aug 16, 2012 at 11:39 pm #1909

    Topic: Custom fields

    in forum Download Manager Pro

    salessquaresoundcom
    Member

    Is it possible to add more information to downloads, such as author? I run a music site where users post arrangements. Ideally, I could show a table of files with the author, instruments, difficulty, etc. is this possible?

    Thanks

    Jul 12, 2012 at 6:53 pm #1676

    In reply to: Download Manager Pro and shopping cart


    Shahjada
    Keymaster

    Hi,
    I think you received right add-on, after install and activate, it will add new meta box with your add/edit package window to setting up price and new settings tab “Premium Files” under wp-admin downloads settings page, from there you can setup paypal and discount option.

    Jun 28, 2012 at 1:59 pm #1562

    In reply to: 'undefined' message


    andyv
    Member

    Not really sure what happened, but my site was no longer working. Strangely after working out how to get my site back up, I am no longer getting the ‘undefined’ message and the downloads are working.

    Andy

    Jun 12, 2012 at 2:32 am #1398

    In reply to: No "Downloads" menu in admin panel


    nwhite
    Member

    I was looking for a “Downloads” section per the documentation. I finally realized it’s called “File Manager” not “Downloads.” So I’m all set. Thank you!

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