We have been using your product for ~3-4 months and overall really like it. But we do not understand the Stats section. The numbers are very low, where we know many products/files have been dowloaded. After some troubleshooting, it appears that only full package downloads are being tracked, but not individual files within a package. (On most of our packages, we have “Allow Single File Download” option set to true since that’s that nature of our file delivery scheme)
Where are individual file download stats?
Thank you.
I have been trying to update from 4.5 to 4.5.5 for a while now. I go to downloads – settings – updates.
I see a list of products I have bought. First confusing thing. I do not see “update” I see “install”. I don’t want to install… I want to update. Very confusing. Should it say update? Do I have this set up wrong? My license is confirmed.
I could never figure out how to update. So finally I just click “Install”. After a moment it says “success”.
So expect to see the latest version. But no… i go to plugins and it tells me I need to update it.
Finally, I go to my FTP and do it that way. But if I have to update this plugin via FTP everytime… well… I can’t tell you how disappointing that would be.
Hi, I am trying to search the downloads using keywords that fall in a specific date range but, unfortunately, I could not find a way to do this. Could you please tell me how can I achieve it?
Thanks.
I made a blank page for Archive and set it in the WPDM settings to point to that page.
I understand that overall, the main theme is what power’s that page but I would like to know how to set the download files to be tagged as an archive file and which are not? Right now WPDM is listing all of the downloads as an archive item.
There seems to be an issue on the Dashboard for the recommended downloads. There is this tiny thing where I would assume a preview of the file would be but its messed up? All I have on a page via code is [wpdm_user_dashboard]
See attachment.
I’m using DM in two ways – in some places I use a shortcode, and in other places (like where I need smooth ajax pagination), I use a Visual Composer block where I filter my downloads based on custom post type and tags. How can I force DM to generate a link to the file by default in both cases? For the first, I think just editing the link template can take care of that. For the latter, I’m a bit lost on that.
Basically if the link is this:
http://foo.staging.ettops.com/download/hr-file-4/
I want that link to be to the file itself, not the interstitial page. I’m open to hacking, nowhere on this site does anyone want to see a “page” for the file, they just want the file.
Sir,
WPDM is working well, but I am not understanding how to offer a list of files and only display the list users (not subscribers) who are allowed access. I “think” I can do by category or tag, but can you please supply an example.
Here’s what I want to accomplish – show a list of available downloads using shortcode like so:
[wpdm_package id='2432']
[wpdm_package id='1211']
[wpdm_package id='3759']
[wpdm_package id='4487']
But if user is NOT allowed to see ID=2432, then it does not display. Can you tell me how to best accomplish this?
Chris
I have a category called ‘General Downloads’ into which I have uploaded 3 packages.
One of my clients is only allowed to see 2 of these packages (I use WPDM – Custom Access Level to restrict access for them).
However, when they log in and go to the page to see their packages although it shows the 2 packages they are allowed to see, it also shows a blank space where the 3rd package would be. It looks like it is deciding on the number of packages to display BEFORE checking that the user is allowed to view all of them. I’m using the [wpdm_category] shortcode as follows :
[wpdm_category id="general-downloads" operator="IN" title="General Downloads" desc="" item_per_page="10" cols=2 colspad=1 colsphone=1 template="56e88fd5077e6"]
Is this a bug, or am I doing something wrong?
I attach a screenshot of what I’m seeing.
Hi I just purchased your plugin. I have 2 questions.
1. How do setup a page for users to see all files available to download without asking them to login. I dont want to restrict downloads at all.
2. How can I add a search bar for users to search for documents?
My website is here: http://ankararize.com/work/icma/resource-library/
I set up a page with [wpdm_frontend]
But it’s asking for login
Please help me as soon as you can.
It seems to me that regardless of the WPDM “Page Template” I set for any download item, it still makes use of single.php. I can change the page template in the usual WP way, but at this point, I would have to change it individually for all of my downloads (I see no way to bulk update the page template for downloads).
Am I misunderstanding how this works, or is there a way to work around this, so that all my downloads use a custom page template?
Please can you advise me how to stop Archive Search from search for everything on the first load? I have over 15000 documents and obviously do not want to display them all.
Simon