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Hi Shahriar,
for now we can’t check anything else.
The test-installation you had access to is now not available anymore (as it got cloned again).
What we did now: we added the files again manually for all 288 downloads on the new plattform on the new server.
Then we cloned from there to the plattform you had for testing.
Interresting part: we didn’t encout any problems there.
So for now it’s okay and so far “resolved”. No more action is needed.
We’re still not sure, where the problem was. We used the guide provided by wpdm for cloning and did exactly these steps with exactly the software that was outlined (as we use this software for cloning anyway). we also tested it several times.
As soon as we tried the import on the new server: downloads gone.
When we tried on another computer in a local installation: everything correct.
No idea, how these data could have gone away.
One last idea we had and we fixed that by hand: there are serveral files that may have a too long file name and used special characters like ” ‘ ” or “umlaute” (in German) like äöü. As far as I was aware, WPDM recognize them and change the filename to an appropriate file name.
With 2 people and 8 hours of work we were able to get all the files back up and runnung and the last clone was now also in order.
Thanks anyway.
Christoph
Hi,
You can use all packages [wpdm-all-packages jstable=0 items_per_page=10]
shortcode to show all packages in a tabular format. This shortcode doesn’t support custom template.
Another option is the category shortcode ( https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/ ). This one has custom template support.
But the best option is using Directory Add-on ( https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/ ) which has search and filtering options.
Directory Add-on Demo: https://demo.wpdownloadmanager.com/wpdmpro/archive-page-default/
Thanks.
I have tried to get an answer to this query for days now without success.
I use the Pro version of WPDM, I have created a large number of packages on my site, each containing a number of files. The individual files download ok but when users attempt to download the compressed Zip package, the downloaded file is empty. I cannot find any answers to how to correct this problem and it’s important for our customers to be able to do this. So can you please let me know what the solution is to this big problem.
I really do need to know the answer to this. If the Zip link isn’t supposed to work, then why is it there.
Hi,
Please send temporary wp-admin login info in private reply ( check the private reply button in the form below ). I will fix the warning issue in login and sign up form.
You can add a logo
parameter in the login and sign up shortcode to fix the issue.
[wpdm_login_form simple=1 logo="https://demo.wpdownloadmanager.com/wpdmpro/wp-content/uploads/sites/2/2018/01/wpdm-icon-620.png"]
There are many ways to display your downloads. The simple one is all downloads table which shows all available downloads in a tabular format.
[wpdm_all_packages]
– Documentation Link.
Install the TinyMCE Button add-on ( https://www.wpdownloadmanager.com/download/advanced-tinymce-button/ ) to insert shortcodes easily.
Thanks.
Hi guys,
I have the same problem als outlined in this older thread by another user here: https://www.wpdownloadmanager.com/support/topic/all-downloads-giving-download-not-available-txt/
And it’s also as Shariar told the user there: there are no files linked to that package.
BUT – and here comes the point – all dwonloads were linked to the respective files.
What we did is, we cloned the whole WP installation and put it to a new server (new IP, new Domain). Everything seemed fine, but not the downloads. All files where transported, but somehow WPDM just deleted(?!) all links between the package and the respective files.
What can we do? We need that clone as it will be a productive part of a banking website for a customer.
So we’d need quite urgend support on this one.
Thanks a lot in advance!
Christoph
Hi,
I have install the latest WPDM version 4.7.7 and it all works beautifully except for a big problem. My Zip downloads are all empty. If I download the packaged files individually, they are ok. So I know they are there and not empty. But when I download them the whole package as a Zip file, ther’s nothing tn there. Please let me know how to get around this. I really need this core facility.
Thanks
Good day,
I was hoping to have date and version information as well. I am surprised more people have not asked for it, as with it, it becomes a tool to be able to track compliance and updates of documents. I wish the stats were both directions or at least had the ability to be reversed for additions and revisions. The ultimate goal would be to have a stats or analytics on additions, revisions, removals, downloads, etc.
Part of the reason for picking this plugin was its extensibility, but what I did not realize when picking it was that it could not track the things I really needed. Is there any way to get this functionality, or am I out of luck?
-jason
Hiya,
On all of our download pages we have a email lock, e.g. https://www.excellgroup.com/downloads/excell-master-terms-conditions-v9-0-may-18-n6rn9j/.
This section is entitled “Subscribe to download” – how do I change the text to read something different? I’d like it to read “Enter your details to download”.
Thanks
Seb
Hello again
Regarding audio problem, it seems that all audio downloads have lost link to audio files…
If I click on Download, I get a text file “file not found”.
Why are the links broken (they were generated by bulk import).
Regards
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Hi there
I have bought alot of different add-ons for wp download manager pro, and we are super excited about the project – which is almost done and ready to go live.
We are just hitting two small bumps:
1: when we have add’ed some files to the cart and then try to download it, it just downloads a text called something-wrong.txt with the text “file not found” inside out if.. and again if we try to send by email nothing happens
2: is it possible to remove the filename from [file_list] shortcode – i dont need the file names to be displayed. (an alternative could be to get the + button with out the rest of the shortcode)
Thank you in advanced – we are super pleased with your solution and will gladly recommend it to others!
How can I uninstall download manager without losing any of my files or data in the database?
The auto update feature doesn’t work correctly–the plugin disappears completely with the error “The plugin download-manager/download-manager.php has been deactivated due to an error: Plugin file does not exist.” This error has been true for quite a while. I’m currently running 4.7.2 and want to update to 4.7.7.
So I just want to do the update manually, but want to make sure I don’t lose any of the files or metadata for the existing downloads. If I deactivate the plugin and go to delete it, wordpress warns that the “plugin and files” will be removed, which is not desired.
How can I fix this problem?
Hi,
Sorry for the delayed reply.
Please deactivate and delete the previous installation of Download Manager. You won’t lose any data. Your downloads will still be there. After removing the old version install the latest one.
If you want me to install the latest version for you, please send temporary wp-admin login info in private reply.
Thanks.
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got it!
[wpdm_category] – Query All Downloads From One or More Categories
template TEXT No link-default-default Use link template ID here
I’m finding that some of my downloads are not accessible. When I click the link to download on a page, I instead download the text file that says “File Not Found.”
I have a multisite installation and this is on one of the sub-sites. I’ve deactivated and reactivated the plugin on the sub-site level as I’ve seen instructed in other threads.
Can you please help me correct this? I am using WPDM Pro.
Hi,
You can use the master download link from all downloads page. Each package has a button to generate the master download link.
https://www.evernote.com/l/AUdbmPlfkqBNe5QPADxc1TS8BAJi4rSrKWIB/image.png
By the way, You can create your grid using a custom link template. In that case, everything will be handled by WPDM automatically. You don’t have to copy and link the URLs. Custom templates are used to build a custom preview of the package/download.
Thanks.
Hi,
You can export all downloads using WordPress export options. Then import it to your new site.
Thank you.
Hi,
Thanks for the information, but I was looking for something that could look at the original files and extract the information from them. The files are installers and the installer software puts the information in them. We did use DM in our old site and we hand-entered version numbers, but that was a very large effort and we would like to not just “get by”.
Ideally, we would like all the other information as well that is already stored in the installer .exe file and can be seen through the file’s properties page.
I know there is a WMI API that allows programmers to get to this information and a command that allows you to get to the information. For example,
wmic datafile where Name="E:\\FILES\\ProductDownloads\\blah.exe" get Description,Path,Status,Version,Size,Manufacturer,CreationDate
gives you formatted output. I was wondering if anyone might have something that would give results more inline with what DM requires. I am looking to avoid doing lots of work 350 times (or more). (Creating a CSV file involves doing a lot of work 350 times or more).
Thanks
Rob
1 ) Created a new custom link template ( Audion Clone ). This template has both the play button and the download button as you asked. Installed the WPDM Image Button add-on to prettify the download link. You can change the button style from Image Button settings tab in WPDM settings page.
2 ) Cloned the Single Colum, Flat page template and added a link to your all download page. I have updated page template in this package https://kusumpu.com/download/suriyan-goundamani-comedy-ringtone/ Now you have to update all other packages to add the Back to all downloads button. You can modify the text by editing the custom page template.
I’ve just installed the WPDM Pro ecommerce package, and have set up my downloads.
1. in the shopping cart, is there a way to disable the “role discount” column?
2. After a successful checkout, I see an order number that I have to click to get to the order summary page with the download links. Is there a way to bypass this requirement to click the order number, and go directly to the order summary page with download links?
3. Is it possible to disable/remove the “add note” section at the bottom of the order summary/download page?
1 ) It is possible to add a download button. If you want both play and download button you have to clone the audio template and add [download_link]
tag there. Then use this custom link template in archive page shortcode. Here is the Documentation.
2 ) You can add your all downloads page in your site menu to make it easily accessible from anywhere. Also, It is possible to add a link to the downloads page using a custom page template and custom template tag. I can help you with that. Send temporary wp-admin login info in private reply in that case.
Hi,
This is great, many thanks for your help!..
I have now installed a child theme and added the customised code to that, so should now be protected from updates..
The client is really happy with this now, just one last question..
Currently when the page first loads the initial default view is “All Downloads”, so it shows all the available packages.. Can this be changed so all packages are hidden and the page is blank, until the user selects a category?
Thanks again for your continued support!
Tim