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Search Results
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Topic: Custom Link Templates Broken
Since the recent updates, our Custom Link templates have broken. We are using Default Values as well. We have the template setup so that clicking on the Button and the Title of the download should automatically download the file without showing the Download Page. This has now stopped working.
This is the template code:
<div class=”well c2a3″>
<div class=”media”>
<div class=”mr-3″ align=”left”>
[icon]
</div>
<div class=”media-body”>
<h3 class=”media-heading” style=”padding-top: 0px;border:0px;margin: 0 0 5px 0;font-size:12pt;”>
[title]
<span style=”font-size:8pt;font-weight:300″ class=”text-muted ml-4″>
<i class=”fa fa-hdd mr-1″></i> [file_size]
<i class=”ml-3 fa fa-arrow-alt-circle-down mr-1″></i> [download_count] downloads
</span>
</h3>
[excerpt_80]
</div>
<div class=”ml-3″ align=”right”>
[download_link]
</div>
</div></div>
<style>
.well.c2a3 .btn {
padding: 11px 30px;
font-size: 11pt;
}.well.c2a3 .media-body {
font-size: 11pt;
}.well.c2a3 .wpdm_icon {
height: 42px;
width: auto;
}</style>Website (one of many where it is now not working!) https://trinitybuckshaw.lancs.sch.uk/news-events/newsletters/
In reply to: Need license number
In the forum, I saw a message about the “Invalid Key for Download Manager Notifications” issue. I have the same problem.
Per the instructions, I just reinstalled the Download Manager plugin. On the installed plugins page, it shows version “3.0.5”. I assume that this is the current version “5.0.3”? Please advise.
On the Downloads Settings page, I do not see where to enter the license number that you provided above. The license selection box was visible on the plugin version 4.9.2 that I replaced. Please advise.
I have screenshots of these issues, but I do not see how to add them to this message
Hi Nathan,
you will get specifically a User ID, Order ID, IP for the user, and in dashboard panel, downloads > history option you also get User/IP. and the file will be exported with the CSV file.
Thanks.
Hi
As administrator (or subscribed member) I get the following popup message when I click on a download link: ‘You don’t have permission to download this file’ and a downloaded txt file of the same name
I can however download documents in one of my categories but not any of the others. I’ve checked and compared settings and can’t work out why the is happening for all but one. My user access has all taxonomies ticked
Any help greatly received
Regards
Ian
Hello WPDM-support,
after upgrading to version 5.0.3, some multiple downloads can no longer be downloaded. This does not apply to all of them. A logic, which works and which doesn’t, I can’t recognize.
What can I do here? Unfortunately I need your support here urgently.
Best regards, Tom
I just updated to the latest version, and now instead of my download links triggering a download, they take me to a download page with the following error at the top:
Warning: Invalid argument supplied for foreach() in …/plugins/download-manager/libs/class.Apply.php on line 685
This doesn’t happen with all downloads, just some of them.
In reply to: Getting Invalid License when Adding It
Hi,
If you are changing the domain, unlock the key from the old domain. You can do that from your Purchases > Order Details page by clicking the “Generate Key” button.
If you are getting the error without moving the license to another domain then install the latest version to fix the issue. Follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
To fix reload the products in Updates tab, logout and then login again from your Downloads > Settings > Updates tab.
Thanks.
In reply to: Stats – Download History with email address?
In reply to: Failed Update via Wp-Admin
Hi,
Please logout and login agin from Downloads > Settings > Updtes tab when you encounter an issue during update. That usually solves the issue.
## Activate Bootstrap 3 from Downloads > Settings > User Interface Tab to fix the UI issue. If it is already selected save the settings again.
## Replace line no 676 in
/download-manager-libs/class.Apply.phpwith the following code, which will solve the download issue in packages whose names starting with a number.if(preg_match("/\/download\/([\d]+)-([^\/]+)\/(.+)/", $_SERVER['REQUEST_URI']) && 1==2 ){https://drive.google.com/uc?id=1oVoKk8bN8rs7YTvPjDZ9iqJ3d8nRp1e_
Thanks.
In reply to: Stats – Download History with email address?
If you enable email lock then all emails are stored in the Downloads > Subscribers page. And you can export all data including emails.
Yes, I tested that, but also that has some errors/problems:
– Download Link in Mail doesn’t work (downloads an empty wpdm_cache file)
– Can’t customize the download-link-email
– Infinite loading of the CF7 form after submitting the form. Mails are sent, but the form is in a loading animation all the time and there is no feedback on the submit (https://www.dropbox.com/s/auqp35vgpkbce5o/Screenshot%202019-12-06%2008.24.54.png?dl=0)This is very urgent right now and I need to get this working asap.
Any help is appreciated.
Thanks
BTW: Sometimes posts in this forum get deleted/not submitted and I don’t know why. I had to write this two times, because the first doesn’t show after submitting my reply to this ticket.
Hi,
Where can I find the short-code syntax used for the responsive table shown on the demo page?
https://demo.wpdownloadmanager.com/wpdmpro/package-list-in-responsive-table/The short-code on this page looks similar:
but its responsiveness breaks when jstable=1 is included in the syntax — the table width extends off the edge of the page on small screens.
Thanks.
Hello, I have all of my files available as a DOWNLOAD ALL as well as INDIVIDUAL downloads. Currently, the tracking only shows that a package has downloaded regardless if it it one file or the whole package.
I need to be able to see individual stats on each file and each package.
How can this be done?
We have a site that has over 1000 different downloads, some direct and some via dropbox
Since the 5.0.3 update a specific section of them stopped working, when the download button was clicked nothing happened.
In the packages and settings we cold not see any difference between the ones working and those not but via a number of “try and see” test we (by luck) worked out that if the permalink started with a number it did not work, but if it started with a letter then it worked fine
For example: 2019-ita-3 did not work but ita-2019-3 worked fineThis is fine going forward as we will change the naming system for 2020 onwards BUT the area affected is based on years so all the packages start with a year (2011, 2012 …… 2019) – its something like 600 packages and we really don’t want to have to manually change all the permalinks
Any fixes?
In reply to: Install issue
Please download the plugin from this link https://downloads.wordpress.org/plugin/download-manager.zip and then install it by uploading from Plugins > Add New page.
In reply to: Download links do not work after updating 5.0.3
Please activate the Bootstrap 3 from Downloads > Settings > User Interface after installing v.5.0.3 That will fix the styling issues. Let me know if still having an issue. Send temporary wp-admin login info in private reply in that case.
In reply to: Problems saving settings
Fixed the saving issue.
For category please use the category shortcode.
For tree shortcode install the Extended Shortcodes add-on.
Hi, I couldnt find an option to deactivate Login. My web is open and I want all the visitors to be able to access the downloads page.
Afternoon,
Currently when ever Download manager is intalled it break the wp-admin to redirect to the downloads page and we can’t log in to WP. This is defined in your program under settings. You previously recommended changing the redirect function to “Hone” but that just crashed. To log in we have to delete the program from WP using Filezilla, then making any changes to the site before reinstalling the download manager which again blocks the WP admin page with the redirect.
Is there a way we can turn the rederict off as it doesn’t seem to serve any use as this slows down the whole process of updating the site.
Please advice.
Malcolm.
Hey, I need to be able to track all downloads of a single user. But when I download a file multiple times with the same account the counter doesn’t increase and also doesn’t show up in the stats. How can I achieve the same behaviour you have in the user profiles here where I can see the time and date of each individual download per user?
Best
In reply to: Redirect download page template to file
The problem is that for multilingual downloads (using WPML) the direct link does not automatically forward the user to the content in the currently chosen language
In reply to: [wpdm_frontend] not working correctly
One of your plugins is breaking the delete icon in all downloads list. I have fixed the add new page issue. It was coming from an error that originated from corrupted email settings. I have updated email settings to fix that. But file attachment options are missing, I guess the same plugin is causing the error. Now you have to deactivate other plugins one by one to find out which one it is.
In reply to: Assigning Two Buttons to a Product
In reply to: Plugin isn’t very straight forward
1 ) In your package settings meta box set “Click here to download PDF” as “Link Label”. This “Link Label” defines the download button text which is “Download” by default.
2 ) Each package has its own details page, but it is not strictly necessary to use the details page. You can use a package shortcode to insert the download anywhere you want. Copy the package shortcode from the “All packages” admin page or use the TinyMCE Button add-on to insert shortcode visually. This add-on adds a Download icon in Gutenberg classic editor, use that to insert package in a page or post.
The result of the shortcode is controlled by the link template. You can use any of the built-in templates or create your own using Template editor from Downloads > Templates page.
3 ) If the download button isn’t visible to you then it means you user role doesn’t have access to the package. Set “All Visitors” in the “Allow access” option of package settings meta box to fix that.
