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AuthorSearch Results
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Jun 19, 2021 at 6:29 pm #155483
In reply to: No downloads working after upgrade
Deirdra BartholomewParticipantI don’t think we moved from the paid version to the free version.
All of the downloads had been working and uploaded to the download section of the website. However, they appear to have disappeared. I’ve only noticed this since the update of the plugin.
Jun 19, 2021 at 10:22 am #155452In reply to: No downloads working after upgrade
Deirdra BartholomewParticipantThis reply has been marked as private.Jun 16, 2021 at 10:33 am #155322In reply to: How to remove custom post?
Dorette GouwsParticipantThis reply has been marked as private.Jun 15, 2021 at 8:07 pm #155302In reply to: A simple dropdown of categories option
Patrick KeeferParticipantI am trying to achieve this with with the elementor addon which lists ALL DOWNLOADS TABLE as a feature as well but I can not get it to configure like your screen shot.
Can you provide me with instructions on how to implement ALL DOWNLOADS TABLE in elementor with a dropdown for categories.
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This reply was modified 4 years, 8 months ago by
Patrick Keefer.
Jun 15, 2021 at 3:17 am #155250In reply to: File Manager Add On
Nayeem RiddhiModeratorHi @operationsagilevelocity-com
Hope you are well. From now, You won’t need to install it separately anymore, WPDM has it integrated as Asset Manager. you shall find the option from
Downloads> Asset Manageras I image attached,let me know, if it helps you
thanks
Jun 14, 2021 at 11:22 am #155225
TanvirSpectatorHello,
In pending posts, admin can view a package of another user if the user sets the
allow accessoption to specific user roles.However, you can set it from settings.
If you select the user for
Allowed User Roles to Create Package From Front-endwhich is located underDashboard>Downloads>Settings>Frontend Accessthen only the user will be able to create and manage their own packages, they will not see other packages.
Have a look at this.

However, selected roles for the option Front-end Administrator Roles will be able to create the package and manage all packages from the front-end.
Hope you understand.
Thanks.Jun 14, 2021 at 6:05 am #155206Topic: Requests and downloads don’t work anymore.
in forum Download Manager Pro
Thomas CARLIERParticipantHello,
I hope you are all doing well and that you might be able to help me witch my problem.
Everything was working great for my client, I made some files protected by email and other by admin request, and since last week, even if someone asks for a file, it does not work, for a simple mail blocking, when you submit your mail, there is a moving circle that appears and keeps turning but the person never gets the e-mail with the file.
Second, if you ask for an admin validation, in the Action/Status collum, if I click approuve, same thing happens and two circle keeps turning with never sending the file.
I’m on WordPress 5.7.1 with Download manager 5.4.0
Thanks for your help.
Jun 14, 2021 at 5:47 am #155204
Nayeem RiddhiModeratorHi @hunterbevan,
Most of your downloads are coming from unknown IP and Guest users, you can protect your downloads by keeping the
allow accessrole for certain packages, you may also can Block certain IPS, Emails fromDownloads > Settings > Basic > Verification Settings. I hope those may help youthanks
Jun 10, 2021 at 3:08 pm #155074
Nayeem RiddhiModeratorHi,
For Invalid File Type updating ( 3.1.17 or 5.3.7 ),
Here is the reason and solution:
From WPDM Free 3.1.20 and WPDM Pro 5.3.7, we have changed the file type validation process during file upload and download. Now, you have to white file types to allow them to upload or download. You will find the option at Admin Menu ► Downloads ► Settings ► Basic Settings Tab ► Upload Settings section.

Please add file types ( texts, multiple texts separated by a comma ) as shown on the marked image. And then save settings. The shall resolve the issue.
or, Just Keep it Empty for WordPress default use as I image attached
thus it may resolve the issue
thanks
Jun 10, 2021 at 2:04 pm #155068
Nayeem RiddhiModeratorHi @sophist,
Sorry for the inconvenience.
Hide Everything optionand Advanced Access Control add-on is working fine from my side. And for the shortcode, instead of[wpdm_category], can you please use this shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/, you can uselogin=1parameter in your shortcode parameter. I hope it may help you. and please let me know, everthing is working fine from your side or notthanks
Jun 10, 2021 at 1:07 pm #155067
Rowan GriffithsMemberThe Downloads export does not work to generate a list of links so we can block IPs from bots… get the below message.
https://snipboard.io/FvAC0i.jpg
How can we get a list of all of the downloads links??
Jun 10, 2021 at 3:40 am #155047In reply to: wpdm both donwload and view
Iris VandenhamParticipantI have the same problem:
https://www.twsalaska.org/test/
I do not have the single-column-with-doc-preview template.
I use a custom template: template-view-download.
<div class=”link-template-default card mb-2″>
<div class=”card-body”>
<div class=”media”>
<div class=”mr-3 img-48″>[icon]</div>
<div class=”media-body”>
<h3 class=”package-title”>[title]</h3>
<div class=”text-muted text-small”><i class=”fas fa-copy”></i> [file_count] [txt=file(s)] <i class=”fas fa-hdd ml-3″></i> [file_size]</div>
</div>
<div class=”ml-3″>
[file_list]
</div>
</div>
</div>
</div>So it seems the [file_list] shows the 2 buttons
View opens in the pdf viewer
Download opens the pdf file in the same tab, instead of downloads it.Jun 8, 2021 at 10:00 am #154987In reply to: Template not changing
Nayeem RiddhiModeratorHello @evince
Sorry for your inconvenience. I have seen that you are using this shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/, as per the documentation, the shortcode doesn’t have a parameter called
template. for customizing[wpdm_all_packages]shortcode you may customize this file heredownload-manager/tpls/wpdm-all-downloads.phpfile. For making backup the file you may check this doc, https://www.wpdownloadmanager.com/doc/template-files/. otherwise, you may use this shortcode feature too,
https://demo.wpdownloadmanager.com/wpdmpro/gutenberg-table-builder/,it will give you a better appearance. for getting this you may use this Gutenberg block add-on, https://www.wpdownloadmanager.com/download/gutenberg-blocks/thanks
Jun 7, 2021 at 9:44 am #154940In reply to: Form lock button and deleting downloads
Phil ChandlerParticipantHello,
We can now delete downloads – thank you very much for looking at that.
The Form Lock still doesn’t work even after switching themes to the basic ‘Twenty Twenty-One’ and deactivating all other plugins (except Contact Form 7 which we use for forms).
The same error message still shows. The Form Lock worked perfectly, possibly before the WordPress 5.7.2 update.
Thanks,
Phil
Jun 7, 2021 at 5:57 am #154924
ArunParticipantHi I think you have logged into main domain.
Please login into https://www.smartzworld.com/downloads/wp-admin/ its a subdomain https://www.smartzworld.com/downloads/
In this site all the plugins are live.
Jun 6, 2021 at 7:14 am #154901In reply to: Form lock button and deleting downloads
Nayeem RiddhiModeratorHello,
Sorry for the inconvenience. For deleting downloads for the attached files within the packages, you may delete them from the attached files, and then please update the package. it should work fine then. and for the WPDM form lock code appears issue instead of the Download button, I have checked that, there are many plugins installed on your side, can you please enable/disable other plugins for checking, you may also switch theme to another for checking the issue, please let me know then
thanks
Jun 3, 2021 at 4:53 pm #154837In reply to: Shortcode No Longer Supports Multiple Category Slugs
Nayeem RiddhiModeratorHi @dadmwteam,
Can you please use this shortcode, for now, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/
or you may use this shortcode too,
I hope you should get the help
thanks
Jun 3, 2021 at 1:45 pm #154816In reply to: WPDM Invalid File
Jun 3, 2021 at 10:58 am #154800
Nayeem RiddhiModeratorHi @hunterbevan,
Most of your downloads are coming from unknown IP and Guest users, you can protect your downloads by keeping
allow accessrole for certain packages, you may also can Block certain IPS, Emails fromDownloads > Settings > Basic > Verification SettingsAnd for delete stats data, you can check this option as I image attached from
Downloads > Privacy,Thanks
Jun 3, 2021 at 9:58 am #154793
RWFParticipantThe stats count definitely includes bots – we’ve had the same challenge on our website.
If you have access to your WordPress database, the following SQL command will give you a count of the user agents and should help you spot bot downloads:
https://gist.github.com/jamesgreenblue/8fd92826c6fee790271141a7491541ec
Hope that helps! We’ve had good success using Cloudflare to limit bot downloading.
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This reply was modified 4 years, 8 months ago by
RWF.
Jun 3, 2021 at 9:52 am #154791Topic: Updating to 5.4.1 and WPDM Default Values
in forum Download Manager Pro
RWFParticipantHello,
I was confused to see that 5.4.1 was been offered as an upgrade directly in WordPress when it doesn’t appear in the changelog or the main downloads area on this website.
I clicked update and WordPress told me that the update was successful – but now I’ve lost the WPDM Default Values ( wpdm-default-values.zip ) menu item in the admin area Settings and I can’t re-install it using the Updates screen (it says ‘success’ but doesn’t come back).
What was in the 5.4.1. update and can you explain why it had the impact above?
Thanks!
Jun 3, 2021 at 7:12 am #154777In reply to: Filtering Author Dashboards all items
HumayonSpectatorHi @bpw1133,
If you select the user forAllowed User Roles to Create Package From Front-endwhich is located underDashboard>Downloads>Settings>Frontend Accessthen only the user will be able to create and manage their own packages, they will not see other packages.
Have a look at this.
However, selected roles for the optionFront-end Administrator Roleswill be able to create the package and manage all packages from the front-end
Hope you understand.
Thanks.Jun 3, 2021 at 5:17 am #154767In reply to: WPDM Invalid File
Nayeem RiddhiModeratorCan you please check now, I have adjusted the settings from, Downloads > Settings > Upload Settings > Allowed file types to upload for all types,
I have just removed file types from the settings. If you keep the option (
Allowed file types to upload) empty, it will use WordPress defaults, however, if you are uploading some uncommon file types or the files, which are not allowed by WordPress by default, you need to mention all file extensions separated by commas for the option like this:
And, you may also use ext wildcard
*instead of using specific extensions if you want to allow all file types to upload and download.let me know if you have other queries.
thanks
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This reply was modified 4 years, 8 months ago by
Shahjada.
Jun 2, 2021 at 12:29 pm #154736In reply to: How to get custom column through ACF plugin
TanvirSpectatorHi @Munission,
Not sure if you are talking about tag sorting for
[wpdm_all_packages]shortcode. It is not supported till now.It supports title and date sorting. Also you can use it category-based.
For tag sorting you can use another short code which query all downloads from specified tags. doc here.
There is another shortcode for tree view.
You can see the
[wpdm_tree]shortcode doc here,you can sort it like
[wpdm_tree cat_orderby= "name" cat_order="asc"]You can also set orderby( title, date, modified ) and order( asc, desc) parameter for packages inside a category folder.
Thanks
Jun 1, 2021 at 6:44 pm #154712In reply to: Tracking downloads
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This reply was modified 4 years, 8 months ago by
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AuthorSearch Results
Search Results for 'all+downloads'
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Search Results
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Hello,
I hope you are all doing well and that you might be able to help me witch my problem.
Everything was working great for my client, I made some files protected by email and other by admin request, and since last week, even if someone asks for a file, it does not work, for a simple mail blocking, when you submit your mail, there is a moving circle that appears and keeps turning but the person never gets the e-mail with the file.
Second, if you ask for an admin validation, in the Action/Status collum, if I click approuve, same thing happens and two circle keeps turning with never sending the file.
I’m on WordPress 5.7.1 with Download manager 5.4.0
Thanks for your help.
Hello,
I was confused to see that 5.4.1 was been offered as an upgrade directly in WordPress when it doesn’t appear in the changelog or the main downloads area on this website.
I clicked update and WordPress told me that the update was successful – but now I’ve lost the WPDM Default Values ( wpdm-default-values.zip ) menu item in the admin area Settings and I can’t re-install it using the Updates screen (it says ‘success’ but doesn’t come back).
What was in the 5.4.1. update and can you explain why it had the impact above?
Thanks!



