Good afternoon,
I recently changed servers and now any time someone clicks on a package to download it gives a file not found.txt in its place. I have tried re-uploading the files as well as uploading a new one. All of them give the same file not found.txt file instead of the uploaded file. I have checked the downloads folder and all of the files are there and are being uploaded properly.
Can you help with this?
1 )If you want users to register before download then allow downloads only to ‘Subscribers’ role in Package Settings Allow access option. If someone is not a subscriber they can only see the posts. But won’t have access to download.
2 ) Maybe you are confusing the email lock feature with the subscriber access. Email lock doesn’t require registration, a guest can download the file by submitting their email address. All collected email addresses are listed on Downloads Subscribers page. Option (1) is the better choice for you.
3 ) If you want to sell downloads then install Premium Package add-on https://www.wpdownloadmanager.com/download/premium-package-wordpress-digital-store-solution/
The “clear stats data” option in Downloads -> Settings does nothing for me. Removing all rows from the DB table “wp_ahm_download_stats” clears the data in Downloads -> Stats, but each package still has views and downloads associated.
Am I missing something?
This reply has been marked as private.
I’m having some trouble with the shortcodes. I’m trying to test out the different link template and display all downloads within specific categories. I’m using this shortcode:
[wpdm_category id="184, 185, 186" operator="IN" title="1" toolbar="1" paging="1" order_by="field name" order="asc or desc" item_per_page="10" template="link-template-bsthumnail" cols=4 colspad=2 colsphone=1]
However, nothing shows up except the Order By toolbar at the top. You can view the page here: http://eomovement.org/new-library/
What am I missing? Am I doing something incorrectly with the shortcode?
I’d also love to know if there’s a way to display all downloads subdivided into categories automatically.
Thanks so much!
I see. I’m looking forward to the fix as soon as possible since I have my templates set to allow single file downloads only, not package downloads. Thank you.
Hi there,
What kind of issues are you facing with the installed plugin?
And yes the latest version is compatible with the wp 4.8.3. You can download the latest version of the plugin from dashboard https://www.wpdownloadmanager.com/user-dashboard/purchases/ .
Did you put your license in the Downloads -> Settings -> License?
Go the Settings -> Updates and login to the wdmp account. Then the update can be installed.
Screenshot: http://prntscr.com/haqd8t
For the update go to the plugins page.
Thanks.
You can change the “From address” by editing email-lock Email Template.
1 ) Go to Downloads Templates Email Templates page
2 ) Edit Email Lock Notification template
3 ) Set “From Email” and save the template.
Now all email-lock emails will be sent using this new address.
Hi again
Really loving the plugin BTW, getting a lot out of it.
How do I show New and Popular downloads on a page? (see screenshot attached)
And is it possible to add this via PHP (not shortcode) so I can edit a template?
Have you modified the wpdm-all-downloads.php template or uisng a custom template for it?
The sorting issue is related to the language. We fixed this in the next version which is coming today.
You just have replace <?php echo strtotime(get_the_date()); ?> with <?php echo get_the_time('U'); ?> in wpdm-all-downloads.php file if you are using a custom template for that.
Hi team,
we have another issue after updating to the last pro version. When a new download is written with the short-code to the category, it just writes “download” with no description.
Example: https://www.nikon-fotografie.de/downloads-aktuell-und-neu/
Link form: Link/Button Popup
Page form: 2 Columns/Image right
With
Link form: Call to action 3
Page form: Preview gallery
everything is working fine.
Thanks for support!
Greetings
Klaus
A while back you guys did some custom work for us.
1. When a user logged out download manager, they end up back on the login page. Currently, logout takes a user to the WP login page.
2. When the user logged in, you bypassed the screen that said “You are already logged in. Go to your Dashboard.” That page is back.
3. I found a new bug. I am using User Role Editor to create custom Roles for users including alternate roles. I use the Roles to manage permissions in WPDM as to what downloads the user has access to. A user could have mulitple Roles and they would see any/all dowloads associated with each role. Originally this worked great, but now the user ONLY sees the downloads associated with their primary role. They do not see downloads associated with their alternate roles. They did a couple of months ago.
Login in private msg…
Oh, new issue regarding search…
It doesn’t appear to search tags for downloads. For example, I added a tag to several items, yet they aren’t displaying at all when searching for that specific tag. Is this normal? I found this old forum topic, and hoped that this feature would be implemented, even if it required an exact match (better than nothing).
Are you planning to sell downloads or membership plans?
If yes, Install Download Manager Pro ( and WP Pro membership is selling membership too ). Then Multilevel Marketing plugin will add the MLM support to the affiliate sales of downloads.
Hi,
How long have you purchased the Download Manager Pro Licence?
First, go to your Download Area https://www.wpdownloadmanager.com/user-dashboard/purchases/, then click ‘DOWNLOAD‘ button to see order details. You will find license key there. Check the following screenshot,
https://www.evernote.com/l/AUd0JNV9gGZHsI7KTv5EERzdV2FIWsCmA2QB/image.png
Now you can put this license key in Downloads Settings License tab.
That’s all.
Let me know if any further error occurred.
Thanks.
1 ) The answer is the custom link template. Clone the template you are using now from Downloads Templates page. Then remove unnecessary data/UI from the template. Then use this custom template in your shortcode.
2 ) This looks like an issue with your server’s email settings. Please try installing an SMTP plugin. Do you have any email feature on your site where email is sent successfully?
Thanks for your inspiring words.
You can use category shortcode to list downloads from a category. Here is the Shortcode Doc.
Please install TinyMCE add-on to insert shortcode easily.
If you need more advanced feature take a look at Directory Add-on. It has various shortcodes to show packages with different styles. Here is the demo https://demo.wpdownloadmanager.com/wpdmpro/archive-page-default/ Check other menu items there too.
Here is the Shortcode doc to know more about available parameters.
Here is the doc that explains how to use custom template files https://www.wpdownloadmanager.com/doc/template-files/ You can use this template to translate table header. Or use plugin language file from /download-manager/languages/wpdmpro.pot to translate all words.
Downloads Subscribers page lists all email address collected by Email Lock feature.
You can access your users from Dashboard Users page which also let you filter users by role.
Use [wpdm-all-packages] shortcode to show all downloads on a page.
Please install TinyMCE add-on to insert the shortcode. It is a visual tool to help you decide which shortcode you need for your purpose.
Hi,
I have a people registered on the site as Subscribers and they can access the downloads so all is working well.
However the Subscribers page in the backend is empty, from the name I was assuming this page would show me a list of accounts / subscribers.
But given that its empty I’m not sure.
Cheers
Andy
Hello there, I cannot get shortcode working. I want to display a /downloads/ page with all downloads.
Can you help me please?
hey, not sure could be that my wp is out of date but my host moved my account to a different server and screwed up my dbases and i could see the plugin in my list but not listed in the menu. THEN i reinstalled it but now when i select it or any menu item under downloads i only see a page that says “Invalid post type”. Any ideas?
All uploads broken after 4.7.1 update. File not Found TXT issued on all clicks.
This is not a multisite install as others have had issues. I’ve tried the following:
Delete and replace plugin
Deleted cache
Replaced a few downloads
Disabled all other plugins.
Please advise. Thanks
