Nevermind…I have figured it out. Adding “/wp-content/uploads/download-manager-files/[PDF NAME]” to the end of my site URL pulls the piece as I’m looking for.
Hello Simon Harvey,
Hope you are well. For premium packages, you have to reach download packages via the cart add process. I hope you have understood. And for the cart empty issue, can you please share the related URL? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
this is the WPDM plugin / s3 module. The system works perfectly for new packages or for newly added files. they are transferred to S3 and links are working. The issue is with pre-existing files that were added to packages before using the S3 plugin.
The manual solution is to go into each package and select the file from S3 and delete the old package. However, there are thousands of files. There must be a better solution to this.
When a file is synced to S3 using https://domain.com/?s3sync=1 that file is sent to S3 and the package shows in the Attached files section that the URL is updated to https://domain.s3.amazon.com/downloads/file.pdf.
So the s3sync=1 is doing what it is supposed to do – upload the pre-existing file to S3, update the download link for the file in the package. However, if the pre-existing file has a space in it then the link is broken due to double encoding.
Hello,
Thanks for contacting WPDM Support forum.
Allow Access feature in WPDM Pro will work based on user roles of the website.
Also we have another addon
Advanced Access Control
It enables the option to select individual user to give access.
However, if you are facing any issue on your website regarding this, please provide me related url to check. If possible please also share temporary admin access in a private reply.
Regards
Tanvir
Hi,
I use the attach directory functionality, but it doesn’t seem to be working anymore.
I am getting the following error across all the sites that are using this plugin. *I have removed my URL and just added URL.
Warning: str_replace() expects at least 3 parameters, 2 given in /home/customer/www/url/public_html/wp-content/plugins/download-manager/src/Admin/Menu/Packages.php on line 93
Warning: Cannot modify header information – headers already sent by (output started at /home/customer/www/url/public_html/wp-content/plugins/download-manager/src/Admin/Menu/Packages.php:93) in /home/customer/www/url/public_html/wp-admin/post.php on line 231
Please can you advise.
Many Thanks
Thandi
Hello,
You can check the demos of our below addon.
It can be used to organize and filter files.
WPDM Directory Add-on
However, if you are using any wpdm shortcodes, you may find paramters to sort files with that shortcode. You can provide me the related url to check the files and suggest to sort those.
Thanks
Hi, Is there a way to add server information or the current URL the download shortcode is placed on when the download notification is emailed?
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I am using the Download Notification addon. I would like to have the page where the download button is located appear on the notification.
When someone downloads the files for this product, I ant the specific page URL included>
https://eldonjames.com/product/c0-1-200bn/
Hello Murat,
Sorry to hear about the issue.
Please make sure that you are using the latest version of both of the plugins and following the instructions of lazy download here
If the issue still persists, please provide temporary admin access in a private reply with related url to check and solve quickly.
Thanks
Im using DM Pro with Amazon S3 addon. Im using sync function to upload old files to amazon but now, any file that originally contained a space is being double encoded as %2520 which is breaking the download link.
In admin, under Attached Files, I see the link as file%20name%20etc.pdf but when I click download on the frontend, the url is showing up as file%2520name%2520etc.pdf and i get an xml error screen that shows
NoSuchKey
<key>downloads/wp-content/uploads/download-manager-files/file%20name%20etc.pdf</key>
going forward, i can ensure that there are no spaces in filenames but i have thousands of old files that need to be fixed.
solution?
My site is built using Elementor Pro, Custom Post Types, and Advanced Custom Fields. I have a single post template built in Elementor for a custom post type. The template has buttons for downloading files. The button links are currently set up to dynamically pull in a URL from a custom field.
The download URL editing process is as follows:
1. User clicks to edit or add a new post. This takes place in the WP editor, not in Elementor (the post is connected to the custom post type configured in CPT UI plugin)
2. User enters a URL for the download button into the custom field (field has been configured using ACF Pro plugin)
My issue is that WPDM uses shortcodes to link to the download package but I need a URL in this case. Do you know of a solution for my scenario? I want to keep my button designs within the Elementor template, and use ACF Pro to dynamically connect the download to the button.
Hello Seth,
Thanks for contacting WPDM support forum.
Are you using Download Notification addon of us?
Please also share the related urls of the related packages with more details. It will help me to understand clearly the issue you are facing.
Thanks

can you show me where can i Add this Response URL in your AdvCash Settings
Hello Rulz,
Glad to see you again.
1. You can add the shortcode in post, page, text editor in page builder.
2.The file info page can be disabled from link template. Just need to remove the url template tag to download link template. You can copy the default link template by providing any name as like default_new then replace [page_url] with [title] to show title without links. You can use [download_url] to output the exact link that download button does. If you can’t make it workable, just let me know.
Thanks
Hello,
Thanks for providing access.
1. Created a new template as default_new then replace [page_url] with [title] to show title without links, then added direct download link there using [download_url], removed the [file_count] tag. SO the shortcode is now [wpdm_archive_filter items_per_page="10" template="default_new" cols=1 colspad=1 colsphone=1] However, you can always compare my changes with default link template file.
2. Modified the Categories to Languages and Tags to Product Line from {active-theme} > download-manager > wpdm-archive-page > filter > sidebar.php. Remember to keep a backup of these before updating theme to keep changes.
However, In the download test page I have added that shortcode and working fine. As I default text editor there, maybe layout is changed. Sorry for that unintentional changes, I hope you can modify or create a new page according to your requirements with the shortcode.
Regards.
Tanvir
Hello @CodeHelp,
Hope you are well.
It is not possible yet to add category slug in the package URL.
Thanks
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Hello,
I hope you are well.
Have you tried this doc?
After following this if the issue still persists, please also provide me related url with details to check and if possible please also share temporary admin access in a private reply.
Thanks
Hello,
I have setup my site using Dropbox addon but I now need to move to OneDrive. How do I move from Dropbox to Onedrive and update all the package URL’s. Is there anyway I can do this as a batch or do i need to link each one individually all over again? I have over 1000 packages.
Thanks,
How do I edit the ‘Member / User’ Login page
NFP Log in
I need to be able to change the ‘My Account’ URL link – at present it is directing to the ‘Home’ page https://nfpsoccer.co.uk/ ?
I would also like to be able to add new Text Boxes to this page – I have tried using the editor but anything added does not appear on the page.
Let me know if you need me to setup and account – or you can try registering using the FREE TRIAL option.
Thank you
Hi,
When someone creates a package from front-end site admin get a notification, but user shall not get any notification as he can already see it there, however, if the package is pending, author will get a notification when admin approve/publish the package.
For newsletter add-on, only subscribed users:

or users/subscribers of the selected list:

So, if you add the customers in a list or customer subscribe for the update from frontend, they shall receive package update notification.
Also, The newsletter plugin uses wp cron to check newsletter schedule and send them, but wp cron is not very reliable, so, if you don’t want to rely on wp cron, you can setup an cron job from your hosting control panel for the url http://your-site-name.com/?cron_handle=1 with call interval 5 to 30 mins.
Additionally, I can see, you are using advanced access control, using that add-on you can assign the package to specific members, and when you check the following option, assigned members will get update notification:

Finally, if you want to send notification to additional users other than the ones exaplained above, it will require some customization.
Please let me know, if you still have any question about this issue.
This reply has been marked as private.
Hello,
Hope you are well.
This shortcode only works if the below addon with WPDM is activated. Please make sure that you are using the below addon with wpdm too. This addon is named as wpdm-archive-page in plugins.
WPDM Directory Add-on
If the issue still persists, please provide related url and temporary admin access of your website in a private reply to check the issue further.
Thanks
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