Tahasin

Okay, I am investigating the issue and will provide you with an update shortly.

Hello, Sean

I hope you are doing well and thanks for reaching out.

Could you please share wp-login credentials and related package url in a private reply to check the issue?

Regards

Welcome.

If you find my assistance valuable, I would greatly appreciate your support with a 5-star review here ,
https://wordpress.org/support/plugin/download-manager/reviews/?filter=5

Thanks you

Thank you for sharing the credentials. We are currently investigating the issue and will provide you with an update shortly.

Regards

Please share-wp login credentials in a private reply to check the issue.

The update will be available within this week. Thank you for your patience!

Yes, paid Twilio account is required for 2fa verification.

Hello, Darren

I hope you are doing well, and thanks for reaching out.

Are you referring that when you upload ZIP files from your computer to S3, the file isn’t created?

Steps to Set Up Two-Factor Authentication (2FA)

1. Create a Twilio Account
To begin, create a Twilio account by visiting the following link: Sign up for Twilio. After signing up, retrieve your Account SID, Auth Token, and Service SID, and enter them into the 2FA Settings section in Downloads Settings > TwoFactor Auth

2. Download Manager Settings.

Select the Correct Login Page. Ensure that the default login page is selected. Two-factor authentication will only work with the default Download Manager login page. You can select the default login page here.

Please check and let me know if this helps.

We have solved the problem; please wait for an update.

Regards

Hello, Sherry

I hope you are doing well, and sorry for the inconvenience.

Are you referring to not receiving the verification code via email?

Please check and let me know.

Regards

This will require customization, you can submit a customization request from here: https://www.wpdownloadmanager.com/download/custom-upgrade-service/

Hello !

I hope you are doing well, and thanks for reaching out.

Yes, it is possible using the Directory Add-on, Please pay a visit here for demo: https://try.wpdownloadmanager.com/archive-page-compact/

WPDM Directory Add-on

Please check and let me know.

Regards

This issue will be fixed in the next update.

Hello,

I hope you are doing well, and thanks for your patience.

We’ve looked into why https://www.med-in-occ.org/packages-test/?cp=3 redirects to https://www.med-in-occ.org/packages-test/ for guest users, which is the cause of this problem.
This isn’t an issue with the Download Manager. Please contact your server support team for further help.

Regards

You can easily customize this template from Templates section

The “Disable Watermark” feature ensures that watermarks will not be applied to selected users. For instance, if the “Administrator” role is selected, the watermark will be excluded for users with that role.

I have forwarded your suggestion for an upgrade, and I hope it will be implemented soon.

Regards

We have identified the issue on your site and updated the dev team about it. If any information comes to light, I will give you an update here.

We haven’t released any updates yet.

Welcome 🤗

If you find my assistance valuable, I would greatly appreciate your support with a 5-star review here ,
https://wordpress.org/support/plugin/download-manager/reviews/?filter=5

Thanks you