Tahasin

Forum Replies Created

Viewing 25 posts - 2,001 through 2,025 (of 2,630 total)
in reply to: Bots overloading the server #197491

Tahasin
Moderator

Hello, Jarek

I hope you are doing well and thanks for reaching out.

Kindly use this settings Mask Download Link. By doing this, bots will not be able the find any public download link easily.

Regards

in reply to: Unable to upload #197488

Tahasin
Moderator
This reply has been marked as private.
in reply to: Unable to upload #197486

Tahasin
Moderator

Kindly share the package download link

in reply to: Export giving weird names and filenames #197484

Tahasin
Moderator

We have identified the problem, working to solve it. You will be updated shortly.
Thanks for your patience.

in reply to: Export giving weird names and filenames #197481

Tahasin
Moderator

Could you please provide the names of the packages for which the prefixes have been added? Yes, kindly share the exported file.

in reply to: Export giving weird names and filenames #197479

Tahasin
Moderator

To check the issue, please share the wp-login credentials of the site which you are trying to migrate.

in reply to: Issue with checkout #197478

Tahasin
Moderator
This reply has been marked as private.
in reply to: Close Audioplayer #197474

Tahasin
Moderator

Unfortunately, there is no cancel button/option in the audioPlayer. If you want it right now, you can avail our customization service from here or you have to wait for an update.

Regards

in reply to: Export giving weird names and filenames #197471

Tahasin
Moderator

Hello,

I hope you are doing well and thanks for reaching out.

Have you had a chance to export the file? If so, please let me know if the exported package or files are functioning correctly.

Regards

in reply to: Website Translations – Download Suite #197470

Tahasin
Moderator

It would be helpful if you could share a screenshot of the list you’re referring to. I need to confirm which files and packages you’re talking about.

Normally, Files have a name and an extension (like .txt, .jpg, .exe, etc.) that often indicates their type. A package typically refers to a collection of files and possibly other packages that are bundled together.

Regards

in reply to: Unable to upload #197469

Tahasin
Moderator

Hello, Davo

I hope you are doing well and thanks for reaching out.

Please make sure that you are uploading from SELECT FILE. If the problem still persists, then share wp-login credentials in a private reply to check the issue thoroughly.

Regards

in reply to: Download Error with Chrome, Safari & Edge #197458

Tahasin
Moderator

Hello, Stein

I hope this message finds you well and thanks for reaching out.

Please share related URL to this issue in a private reply.

Regareds

in reply to: How to disable auto renew of an Addon #197455

Tahasin
Moderator

Hello, Matteo

Thanks for reaching out.

For disabling the auto renew, kindly send an order note describing your issue, from this page by following this

Regards


Tahasin
Moderator

Hello,

Could you please check if it’s working on your end? I’m not seeing the “Access Denied” button in any of the browsers (Chrome, Safari, Firefox). Kindly share wp-login credential in a private reply to check the issue.

Regards

in reply to: Bugs everywhere #197450

Tahasin
Moderator

Hello, Jeremy

I hope you are doing well and sorry for the inconvenience.

We are checking the issue. You will be updated shortly.

Regards

in reply to: Form lock with download link by email #197447

Tahasin
Moderator

– Thanks for your suggestion. We will keep it in mind for future updates.
– Kindly follow the screenshot. Select Show form once in a session.

Regards

in reply to: Translatable strings missing #197446

Tahasin
Moderator

Could you please share the WP-login credentials in a private reply so I can check the issue thoroughly?

in reply to: Website Translations – Download Suite #197439

Tahasin
Moderator

– Showing_START_to_END_of_TOTAL_downloads -> There is no need to translate this string.
– Do the words in the double curly brackets need translating? -> No.
– What MAO? -> It’s a typing mistake. It should be Mail Sent. You can translate this string.
– What Zlib? -> zlib is a software library used for data compression as well as a data format. There is no need to translate this string.
– What a shortcode page! -> You can translate this. The shortcode page string is here: Downloads > Settings > User Interface.

– Are package and file interchangeable? -> Could you explain this more?

Thanks for your patience.

Regards

in reply to: Reset password denied for every role #197437

Tahasin
Moderator

We have identified the problem and working to resolve it. You will be updated shortly.

Thanks for your patience.

Regards

in reply to: Looking to Cancel & Refund #197435

Tahasin
Moderator

For refund, Kindly send an order note describing your issue, from this page by following this

Regards

in reply to: Close Audioplayer #197429

Tahasin
Moderator
This reply has been marked as private.

Tahasin
Moderator

Hello,

Please try switching to a default theme, such as Twenty Twenty-Three or Twenty Twenty-Four, and let me know if the issue persists. If the problem continues after changing the theme, kindly share the relevant URL and your wp-login credentials in a private message so that I can investigate the issue thoroughly.

Regards

in reply to: Issue with Stripe Checkout #197425

Tahasin
Moderator

Hello,

Please share screenshots of the error and wp-login credentials in a private reply to check the issue.
Thank you, for your patience.

Regards

in reply to: Translatable strings missing #197423

Tahasin
Moderator

Hello, Corentin

Kindly click on the the sync button from loco translate, here is the screenshot. It should fetch all the missing strings from the language file.

Let me know, if the problem still persists.
Thanks for your patience.

Regards


Tahasin
Moderator
This reply has been marked as private.
Viewing 25 posts - 2,001 through 2,025 (of 2,630 total)