Tahasin

Hello, ASR

I hope you are doing well and thanks for writing to us.

As you have mentioned that, you are using v3.1.05 which is an older version. I kindly suggest updating it to the latest version, 3.2.96. Once updated, please let me know if you encounter any further issues.

Regards

Hello, Elvis

Thanks for writing to us.

Could you please share a screenshot of the mail? Kindly try this one for direct link <a href="//your-site-url/?wpdmdl=[ADD_FILE_ID]">[your custom button image or text]</a>

Let me know if this aligns with your requirements.

Regards

Here you can see the pricing of Business Plan. If you want, you can also move your license by following this doc

Regards

Glad to hear that 🤗

If you have some free time, we would greatly appreciate your support with a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post , it will inspire us a lot.

Thank you

Yes, you can use Downloads for Export process

Another workaround is to enable this option, which will prevent instant downloads. After that, try copying the URL and pasting it into an incognito browser to see if it is accessible or not.

Could you please explain more what exactly you want from this page

Update is available now!!

If you have some free time, we would greatly appreciate your support with a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post , it will inspire us a lot.

Thank you 🤗

Please verify from your end, as everything appears to be functioning correctly from our perspective on version 8 or above.

Regards

Please send a message via the customization page for updates.

Hello, Sara

I hope you are doing well and thanks for writing to us.

Kindly upload your files using SELECT FILE option. This will make the file inaccessible to non-logged-in users.

Let me know if this solves the issue.

Regards

Kindly follow these steps:

1. Copy page-templates or link-templates directory from /plugins/download-manager/src/package/views directory to your active theme directory.
2. Make a new directory as download-manager on your active theme directory.
3. Now remove all files from {active-theme}/download-manager/page-templates or link-templates except the template files you need to update.
4. Update/copy template file(s) in {active-theme}/download-manager/page-templates or link-template directory as per your need.