Tahasin

Tomorrow 6 am GMT? It should only take about 20 minutes.

If you find my assistance helpful, I would greatly appreciate your support with a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post , it will inspire us a lot.

Thank you 🤗

Hello, Michael

I hope you are doing well and thanks for reaching out.

Kindly share wp-login credentials in a private reply to check the issue thoroughly.

Regards

I hope you’re having a good day. I’m just checking in to see if you had a chance to review my previous message.

Regards

I have identified the problem: The OceanWP theme is blocking the URL from functioning properly. When you switch the theme, you can access the frontend URL upload option. Additionally, I have noticed that an update is available for the OceanWP theme. Please update the theme, as this may resolve the issue.

Kindly check

If not, could you please make a test order and then cancel the subscription to see if the status updates correctly in PayPal?

Is this issue occurring for every canceled status, or is it specific to a particular user?

If it’s agreeable to you, we may need to conduct testing from your site.

I’ll provide you with an update on Sunday.

Hello, zonkey

I hope you are doing well.

Kindly add a order note by follow this video

We hope to see you back soon! If you have any suggestions, notice any missing features, or have any concerns that might lead you to cancel your subscription, please let us know. Your feedback is invaluable to us!

Regards

Hello, Rudi Samyn

I hope this message finds you well. I apologize for any inconvenience this may have caused.
We are currently looking into the issue and will provide you with an update shortly.

Thank you for your patience.

Thank you for providing such a detailed description in the video. We’re currently reviewing it and will update you shortly.

Regards