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Tahasin

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Nov 25, 2024 at 3:39 am in reply to: WPDM – 2FA #201611

Tahasin
Moderator

Hello, Sherry

I hope you are doing well, and sorry for the inconvenience.

Are you referring to not receiving the verification code via email?

Please check and let me know.

Regards

Nov 23, 2024 at 5:25 am in reply to: Filter Download Page #201604

Tahasin
Moderator

This will require customization, you can submit a customization request from here: https://www.wpdownloadmanager.com/download/custom-upgrade-service/

Nov 22, 2024 at 5:39 pm in reply to: Filter Download Page #201601

Tahasin
Moderator

Hello !

I hope you are doing well, and thanks for reaching out.

Yes, it is possible using the Directory Add-on, Please pay a visit here for demo: https://try.wpdownloadmanager.com/archive-page-compact/

WPDM Directory Add-on

Please check and let me know.

Regards

Nov 20, 2024 at 5:04 pm in reply to: PHP error in WP 6.7: Notice: Function _load_textdomain_just_in_time was called.. #201563

Tahasin
Moderator

This issue will be fixed in the next update.

Nov 20, 2024 at 5:03 pm in reply to: pagination issue #201562

Tahasin
Moderator

Hello,

I hope you are doing well, and thanks for your patience.

We’ve looked into why https://www.med-in-occ.org/packages-test/?cp=3 redirects to https://www.med-in-occ.org/packages-test/ for guest users, which is the cause of this problem.
This isn’t an issue with the Download Manager. Please contact your server support team for further help.

Regards

Nov 20, 2024 at 8:52 am in reply to: Feature Request: Improved Imager Gallery Template #201546

Tahasin
Moderator

You can easily customize this template from Templates section

Nov 20, 2024 at 8:51 am in reply to: Watermark Plugin Needs Updating Too… #201545

Tahasin
Moderator

The “Disable Watermark” feature ensures that watermarks will not be applied to selected users. For instance, if the “Administrator” role is selected, the watermark will be excluded for users with that role.

I have forwarded your suggestion for an upgrade, and I hope it will be implemented soon.

Regards

Nov 19, 2024 at 2:50 pm in reply to: PHP error in WP 6.7: Notice: Function _load_textdomain_just_in_time was called.. #201531

Tahasin
Moderator

We have identified the issue on your site and updated the dev team about it. If any information comes to light, I will give you an update here.

Nov 19, 2024 at 2:42 pm in reply to: Download limit Reset days is per year when should be everyday #201530

Tahasin
Moderator

We haven’t released any updates yet.

Nov 19, 2024 at 10:39 am in reply to: All Packages Shortcode #201522

Tahasin
Moderator

Welcome 🤗

If you find my assistance valuable, I would greatly appreciate your support with a 5-star review here ,
https://wordpress.org/support/plugin/download-manager/reviews/?filter=5

Thanks you

Nov 19, 2024 at 8:02 am in reply to: All Packages Shortcode #201518

Tahasin
Moderator

You can also use Hide Everything feature, which will hide packages if the user role is not authorized to download it. Here is a screenshot for your assistance.

Nov 19, 2024 at 7:49 am in reply to: All Packages Shortcode #201517

Tahasin
Moderator

Hello, Sean

I hope you are doing well and thanks for reaching out.

Kindly use the parameter login=1 in the all_packages shortcode. This will require users to log in before they can view the packages table.

Please check if this aligns with your requirement.

Regards

Nov 18, 2024 at 4:28 pm in reply to: License for Staging Site #201502

Tahasin
Moderator

Please send an order note describing the issue, from: User Dashboard > Purchases. Here is a video to assist you: https://youtu.be/h46gJwjtcV8

Nov 18, 2024 at 11:50 am in reply to: Cannot upload dmg files #201497

Tahasin
Moderator

Hello,

Just use * to Allowed file types to upload it will allow all file types to upload,screenshot

Nov 17, 2024 at 10:53 am in reply to: How to cancel the Auto Renew #201481

Tahasin
Moderator

Hello,

I hope you are doing well and sorry for the inconvenience.

Please send an order note from here: User Dashboard > Purchases. Here is a video to assist you:https://youtu.be/h46gJwjtcV8

Regards

Nov 15, 2024 at 6:04 pm in reply to: License for Staging Site #201467

Tahasin
Moderator

Currently, a single license cannot be used for both sites. To use the license on multiple sites, you will need to opt for the business license.

Nov 15, 2024 at 5:51 pm in reply to: double payment problem #201465

Tahasin
Moderator

Hello,

I hope you are doing well and sorry for the inconvenience.

Please send an order note from here: User Dashboard > Purchases. Here is a video to assist you:https://youtu.be/h46gJwjtcV8

Regards

Nov 15, 2024 at 4:59 pm in reply to: License for Staging Site #201462

Tahasin
Moderator

Sometimes, you may need to move your license to a different domain, like development to production, in such cases, you can remove the linked domain to use the key with a new domain.

Nov 15, 2024 at 4:56 pm in reply to: License for Staging Site #201461

Tahasin
Moderator

Hello, Ryan

You can’t use the same license on two sites.

Nov 14, 2024 at 11:38 am in reply to: PHP error in WP 6.7: Notice: Function _load_textdomain_just_in_time was called.. #201427

Tahasin
Moderator
This reply has been marked as private.
Nov 14, 2024 at 11:32 am in reply to: PHP error in WP 6.7: Notice: Function _load_textdomain_just_in_time was called.. #201426

Tahasin
Moderator

Since we didn’t encounter this error from our end, that is why we have to check from your end

Nov 14, 2024 at 6:29 am in reply to: PHP error in WP 6.7: Notice: Function _load_textdomain_just_in_time was called.. #201424

Tahasin
Moderator

Please share wp-login credentials in a private reply.

Nov 14, 2024 at 5:20 am in reply to: Bugs everywhere #201423

Tahasin
Moderator

Last update of download limit add-on caused the issues, now the problem has been fixed.

Nov 14, 2024 at 4:23 am in reply to: PHP error in WP 6.7: Notice: Function _load_textdomain_just_in_time was called.. #201422

Tahasin
Moderator

We are reviewing this once again and will provide you with an update shortly.

Regards

Nov 13, 2024 at 12:39 pm in reply to: PHP error in WP 6.7: Notice: Function _load_textdomain_just_in_time was called.. #201397

Tahasin
Moderator

Hello, Francesco

I hope this message finds you well and thanks for reaching out.

We have not experienced any such errors since the recent update. Additionally, as you mentioned, switching the language makes the error disappear. We recommend reaching out to WPML support for further assistance.

Best Regards

Viewing 25 posts - 1,426 through 1,450 (of 2,639 total)
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