Tahasin

Glad to hear that, the problem has been resolved.

Hello, Max

I hope this message finds you well, and thanks for reaching out.

To check the issue, could you please share wp-login credentials and related URL of the package in a private message?

Regards

Since you’re using the free version of Download Manager, please note that the option to create or edit templates is only available in the pro version.

Yes, the note at the bottom.

Hello, Nathan

I hope you are doing well and thanks for reaching out.

To disable auto-renewal, please send an order note from this page.

Regards

I will forward your request to our development team to see if it’s possible to include a customizable date format in the upcoming update.

Regards

Hello,

I hope you are doing well, and thanks for reaching out.

Thanks for sharing the credentials. We are checking the issue, and I will provide you with an update shortly.

Regards

I have forwarded the iPhone issue to our development team and will provide you with an update by tomorrow.

As I mentioned earlier, the plugin is designed to send notifications only for the first message to new users. For existing users, notifications will not be triggered. I will check with our development team to see if there are any specific precautions related to the server that could help improve message loading time.

I appreciate your patience.

Regards

I forgot to mention about our Form Lock add-on

Using our Form Lock you can achieve both of your requirements,

screenshot1
screenshot2
screenshot3
Form lock settings screenshot4

Please check

The following settings should set the login/register setup for entire website. Could you please share a URL where the download manager login not working?

Hello, Ami

I hope you are doing well and thanks for reaching out.

You can easily achieve login and register features using download manager plugin.

To set up login and registration pages, simply use the short-codes [wpdm_login_form] and [wpdm_reg_form] respectively on two separate pages named “Login” and “Register.” Then, choose these pages from the selection provided at this link.

Please check and let me know.

Regards

It will require customization because the email lock is configured to send emails to the specified input address regardless of the user’s login status.

Alternatively, you can try using the Download Notification add-on; you can apply Terms and Condition lock to your packages, ensuring that when a user downloads a package, you receive a notification email similar to this.

Please check and let me know.

Regards