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Tahasin

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Viewing 25 posts - 1,326 through 1,350 (of 2,639 total)
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Dec 19, 2024 at 4:58 pm in reply to: Errors in plugin #202192

Tahasin
Moderator

We will give you an update shortly.

Dec 19, 2024 at 3:02 pm in reply to: Errors in plugin #202185

Tahasin
Moderator
This reply has been marked as private.
Dec 19, 2024 at 2:10 pm in reply to: Errors in plugin #202180

Tahasin
Moderator
This reply has been marked as private.
Dec 19, 2024 at 1:45 pm in reply to: Errors in plugin #202176

Tahasin
Moderator

Thanks for sharing the credentials. We are checking the issue and will provide you with an update shortly.

Regards

Dec 19, 2024 at 9:30 am in reply to: Filter My Downloads by category #202164

Tahasin
Moderator
This reply has been marked as private.
Dec 19, 2024 at 9:14 am in reply to: Filter My Downloads by category #202163

Tahasin
Moderator

Thanks for sharing the information, I am checking and provide you with an update shortly.

Dec 19, 2024 at 7:31 am in reply to: Media Files Access Control not working #202157

Tahasin
Moderator

We have addressed the issue in the upcoming update and apologize for any inconvenience caused by our oversight.

Dec 19, 2024 at 7:05 am in reply to: Filter My Downloads by category #202154

Tahasin
Moderator

Please share the wp-login credentials in a private reply to check the issue

Dec 19, 2024 at 4:28 am in reply to: Filter My Downloads by category #202149

Tahasin
Moderator
This reply has been marked as private.
Dec 18, 2024 at 3:18 pm in reply to: Watermark Add-on Features #202144

Tahasin
Moderator

That feature is not available, but we will try to add this in our upcoming update.

Dec 18, 2024 at 2:16 pm in reply to: Watermark Add-on Features #202136

Tahasin
Moderator

Simply create a page using this short code: [wpdm_user_dashboard recommended="recent" signup=1 flaturl=0 fav=1] and add the page in your main menu.

Please check and let me know if this works for you.

Dec 18, 2024 at 12:16 pm in reply to: Watermark Add-on Features #202131

Tahasin
Moderator

Hello,

I hope you are doing well, and thanks for reaching out.

Currently, adding watermarks for different users may require some customization, and the feature is limited to image-based watermarks. Text-based watermarking is not available at this time.
For customization requests, please submit a request here: https://www.wpdownloadmanager.com/download/custom-upgrade-service/

Regards

Dec 18, 2024 at 9:43 am in reply to: Media Files Access Control not working #202129

Tahasin
Moderator

Extremely sorry for the inconvenience. I am checking again.

Dec 18, 2024 at 6:35 am in reply to: PHP error in WP 6.7: Notice: Function _load_textdomain_just_in_time was called.. #202127

Tahasin
Moderator

Please update the plugin, as the issue has been resolved and it is functioning properly on our side.

Dec 16, 2024 at 3:58 pm in reply to: Renewal Not Showing on WordPress #202093

Tahasin
Moderator

Welcome

Dec 16, 2024 at 3:34 pm in reply to: Renewal Not Showing on WordPress #202090

Tahasin
Moderator

Hello, Kayleigh Smith

I hope you are doing well, and thanks for reaching out.
Could you please try reapplying the license on your site? Also, share the order ID so we can investigate the issue further.

Please check and let me know.
Regards

Dec 14, 2024 at 9:38 am in reply to: Filter My Downloads by category #202077

Tahasin
Moderator
This reply has been marked as private.
Dec 14, 2024 at 8:56 am in reply to: Filter My Downloads by category #202075

Tahasin
Moderator

Unfortunately, that is not possible at the moment. You can restrict a category for a specific role (subscriber,editor,etc), but not for an individual user.

Dec 14, 2024 at 8:13 am in reply to: Filter My Downloads by category #202072

Tahasin
Moderator

You can restrict categories by clicking the “Edit” button for a specific category and setting the desired access level from category settings. I have attached two screenshots for your help. screenshot_1, screenshot_2

Please check

Dec 14, 2024 at 4:40 am in reply to: Filter My Downloads by category #202070

Tahasin
Moderator

Hello,

I hope you are doing well. Please enable this feature:When user is not allowed to download: toHide everything. This will ensure that all packages users are not allowed to download are completely hidden.

Please check and let me know if this works for you.

Regards

Dec 13, 2024 at 12:36 pm in reply to: Formatting terms and conditions #202064

Tahasin
Moderator

Glad to hear that it worked. 🤗

If you find my assistance valuable, I would greatly appreciate your support with a 5-star review here,
https://wordpress.org/support/plugin/download-manager/reviews/?filter=5

Thank you.

Dec 13, 2024 at 12:25 pm in reply to: Formatting terms and conditions #202062

Tahasin
Moderator

Just use this code here: Terms and Conditions > Text

<p style="text-align: left;">Before you can download and install BrightWork365, please read and agree to the <a href="https://www.brightwork.com/wp-content/uploads/BrightWork-365-Subscription-Software-License-EULA-May-2024-FINAL.pdf" target="_blank" rel="noopener">BrightWork 365 Subscription License and Service Agreement</a>.</p>

<hr />
<p style="text-align: left;">By clicking "I Agree," you acknowledge that you have read, understood, and agree to be bound by the terms and conditions of the BrightWork 365 Subscription License and Service Agreement. If you do not agree to these terms, you will not be able to download or use BrightWork365.</p>

Let me know, if this works for you.

Dec 13, 2024 at 11:59 am in reply to: Formatting terms and conditions #202058

Tahasin
Moderator
This reply has been marked as private.
Dec 13, 2024 at 11:44 am in reply to: Formatting terms and conditions #202057

Tahasin
Moderator

I am checking the issue and will give you with an update shortly. Thanks for your patience.

Dec 13, 2024 at 11:31 am in reply to: Formatting terms and conditions #202055

Tahasin
Moderator

Hello, Billy

I hope you are doing well, and thanks for reaching out.

Please share a screenshot or related URL in a private reply to check the issue.

Reagrds

Viewing 25 posts - 1,326 through 1,350 (of 2,639 total)
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