Tahasin

Hello, Maciej Margas

I hope you are doing well and sorry for the inconvenience.

Could you please share the order id to check the issue?

Regards

Hello, Jeff

I hope you are doing well and thanks for reaching out.

You can change the submit text using this filter in your theme’s functions.php file.

add_filter('wpdm_email_lock_form_button_label', 'change_email_lock_submit_button_label', 10, 2);

function change_email_lock_submit_button_label($form_button_label, $package) {
 
        $form_button_label = 'send';
	return $form_button_label;
   
}

Hello, Will

We’ve reviewed the issue and found that you’re currently using an older version of the Download Limit add-on. To resolve this, please update the plugin to the latest version. Additionally, we recommend updating the Download Manager plugin as well.

If the issue still remains after updating the plugin, kindly let us no.

Regards

Hello,

We will be updating the default value for the watermark add-on.
Currently, the file size is being displayed for each individual file within a package. You can see an example of this link.

For refund related issues please send an order note from this page, here is a screenshot for your help

Please check and let me know.

Regards

Hello, Andrew

I hope you are doing well and thanks for reaching out.

Could you please related URL and wp-login credentials in a private reply to check the issue thoroughly?

Regards

Please install Imagick/ImageMagick on your server. This should resolve the issue.

Kindly check and let me know.

Regards

Unfortunately, it’s not possible to sort the categories in a custom way. Customization would be necessary to accomplish this.

You can contact our customization team here: https://www.wpdownloadmanager.com/download/custom-upgrade-service/

Regards

I will inform you here as soon as I receive any updates.

Hello, Protos

I hope you are doing well, and thanks for reaching out.

I am unable to see the screenshot you have shared. Please share a screenshot using this tool, Lightshot, or share the URL where you have placed the archive page shortcode.

Please check and let me know.
Regards

We have identified the issue and provide you with an update shortly.

Thanks for your patience.

Regards

Welcome!!

If you find my assistance helpful, we’d greatly appreciate it if you could leave us a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post.
Your support means a lot to us and inspires us to keep improving. 🙂

Thank you