Tahasin

Forum Replies Created

Viewing 25 posts - 1,151 through 1,175 (of 2,637 total)
in reply to: Download Manager Pro table limit? #203178

Tahasin
Moderator

Sure

in reply to: Download Manager Pro table limit? #203175

Tahasin
Moderator

Would it be possible for me to create a new page and test the shortcode there?


Tahasin
Moderator
This reply has been marked as private.
in reply to: Download Manager Pro table limit? #203169

Tahasin
Moderator
This reply has been marked as private.

Tahasin
Moderator

Allow us a moment; we are checking the issue. Thanks for your patience.

Regards


Tahasin
Moderator

Hello, Ben

I hope this message finds you well, and thanks for reaching out.

It would be greatly helpful if you could share screenshots or the relevant URL in a private reply, as this will allow us to better understand and identify the issue.

For any sitemap-related concerns, please visit: How to Create an XML Sitemap in WordPress.

Please check and let me know.

Regards

in reply to: Invalid License Key Issue #203158

Tahasin
Moderator

This issue is likely occurring because your server’s firewall is blocking access to https://www.wpdownloadmanager.com/. Please reach out to your server support team for assistance.


Tahasin
Moderator

We are checking it from our end; I will get back to you if any information becomes available regarding this issue.
Thanks for your patience.

in reply to: Import Packages #203156

Tahasin
Moderator

It’s working fine from our end. Please share wp-login credentials to check it from your end.

in reply to: Import Packages #203154

Tahasin
Moderator

Please give me a moment to check this CSV in our testing setup. I’ll get back to you shortly.

in reply to: Import Packages #203152

Tahasin
Moderator

Are you importing packages via Google Drive or using a CSV file? If you’re using a CSV file for bulk import, please share the link so we can assist you better.

Regards

in reply to: Download Manager Pro table limit? #203137

Tahasin
Moderator

Kindly share wp-login credentials to check the issue thoroughly.

in reply to: Invalid License Key Issue #203134

Tahasin
Moderator

Hello, lazarous sinkololwe

I hope you are doing well, and sorry for the inconvenience.

Could you please share the order ID to check the issue?

Regards

in reply to: Download Manager Pro table limit? #203131

Tahasin
Moderator

Hello, Valeria

I hope you are doing well, and thanks for reaching out.

Unfortunately, I am unable to see the images you have shared. Please share related URL or screenshots(using this tool). ) in a private reply.

Please check and let me know.

Regards

in reply to: Turn off Auto Renew #203130

Tahasin
Moderator

Hello, Adam

I hope this message finds you well.

We have successfully disabled auto-renewal for these orders.

Regards

in reply to: Translate messages etc #203121

Tahasin
Moderator

Hello, Larry

I hope you are doing well and thanks for reaching out.

Are you referring to the process of making the download manager strings translatable? Please let me know if I’m misunderstanding.

Regards

in reply to: S3 Upload Not Working After Upgrade to v6.7.0 #203119

Tahasin
Moderator

Hello, German Zhyvotnikov

I hope this message finds you well and we are working on it to fix the issue.

Please open a separate ticket so we can assist you promptly in solving the problem.

Regards

in reply to: Unable to save Email Templates #203116

Tahasin
Moderator

Hello, Michael

I hope you are doing well and thanks for reaching out.

We have identified this issue and are working to resolve it as soon as possible.

Thanks for your patience.


Tahasin
Moderator

Hello, Francesco

Good news! We’ve successfully fixed the issue, and an update will be available within this week.

Thanks for your patience.

in reply to: S3 Upload Not Working After Upgrade to v6.7.0 #203084

Tahasin
Moderator

Hello, Webmaster

I hope you are doing well, and sorry for the inconvenience.

Please share wp-login credentials in a private reply to check the issue thoroughly.

Regards

in reply to: DMP expirerd when not expired #203064

Tahasin
Moderator

The issue has been resolved. Please check and let me know.

Regards

in reply to: PDF Icons Error #203063

Tahasin
Moderator

Icons are appearing properly, please check and let me know.

Regards

in reply to: conflict while working with woocommerce #203060

Tahasin
Moderator

We have fixed the issue, kindly check.

Regards


Tahasin
Moderator

Hello, Asad

I hope you are doing well, and thanks for reaching out.

Could you please share the related URL and wp-login credentials in a private reply so I can check the issue? Additionally, could you explain a bit more about the link parameter you are referring to?

Regards

in reply to: PDF Icons Error #203043

Tahasin
Moderator

Thanks for sharing the credentials. I have forwarded it to our dev team and will give you an update within tomorrow.

Thanks for your patience.

Viewing 25 posts - 1,151 through 1,175 (of 2,637 total)