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Tahasin

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Mar 12, 2025 at 5:56 pm in reply to: Registration Buffering #204483

Tahasin
Moderator

Registration appears to be functioning correctly on our end, so there may be a conflict.

Mar 12, 2025 at 5:23 pm in reply to: Registration Buffering #204480

Tahasin
Moderator

Have you attempted to deactivate the plugins to check for conflicts? If not, may I deactivate them for testing?

Mar 12, 2025 at 4:30 pm in reply to: Can’t add pirce in cents #204474

Tahasin
Moderator

I’d be truly grateful if you could leave a 5-star review here, if you found my assistance valuable.

Thank you.

Mar 12, 2025 at 4:15 pm in reply to: Can’t add pirce in cents #204473

Tahasin
Moderator

I have adjusted some code so it will work fine until the next update.

Mar 12, 2025 at 4:05 pm in reply to: Registration Buffering #204472

Tahasin
Moderator

Hello!

Thanks for reaching out.

Please share the wp-login credentials in a private reply to check the issue.

Regards

Mar 12, 2025 at 4:01 pm in reply to: Can’t add pirce in cents #204470

Tahasin
Moderator

Fixed the issue, please check now.

Mar 12, 2025 at 2:45 pm in reply to: Can’t add pirce in cents #204465

Tahasin
Moderator

We are checking the issue and will give you an update shortly.

Regards

Mar 12, 2025 at 2:18 pm in reply to: Can’t add pirce in cents #204462

Tahasin
Moderator
This reply has been marked as private.
Mar 12, 2025 at 2:01 pm in reply to: Can’t add pirce in cents #204459

Tahasin
Moderator

Hello, Robert

I hope you are doing well and thanks for reaching out.

Could you please share wp-login credentials in a private reply to check the issue?

Regards

Mar 12, 2025 at 6:18 am in reply to: Membership Renewal Notice Email #204453

Tahasin
Moderator

Here https://yourdomain.com/?wppmsr=1, 1 indicates that the feature is enabled or active. Notifications will be sent to users 7 days prior to renewal.

If you have additional questions, kindly post them on the support forums.

Regards

Mar 12, 2025 at 5:29 am in reply to: Category ordering #204452

Tahasin
Moderator

We will add this feature in the upcoming update.

Mar 12, 2025 at 5:28 am in reply to: Download Limit Reached Notice emails (to users) [Download limit add on] #204451

Tahasin
Moderator

It appears that the feature is already available in the download managers email template section. Kindly turn off the email status for Download Limit Reached template to cancel. Here is a screenshot for your help.

I’m sorry for forgetting that this feature was already there😔.

Mar 11, 2025 at 3:50 pm in reply to: Cancel auto renew #204444

Tahasin
Moderator

Hello, Revecca

I hope you are doing well and thanks for reaching out.

Kindly submit an order note outlining the issue or just write cancel auto renewal from this page

Regards

Mar 11, 2025 at 3:33 pm in reply to: Category ordering #204441

Tahasin
Moderator

Unfortunately, the feature is still not available. I will talk with our dev team about this feature and give you an update.

Regards

Mar 11, 2025 at 1:14 pm in reply to: Display of downloadable files in portrait mode on mobile phones is not optimal #204437

Tahasin
Moderator

I’d be truly grateful if you could leave a 5-star review here, if you found my assistance valuable.

Thank you.

Mar 11, 2025 at 1:03 pm in reply to: Display of downloadable files in portrait mode on mobile phones is not optimal #204436

Tahasin
Moderator

The CSS for portrait mode is functioning well on our side, so there might be a conflict between the theme and the download manager.

It’s good to know it’s working properly now.

Mar 11, 2025 at 12:57 pm in reply to: Category ordering #204434

Tahasin
Moderator

Hello,

I hope you are doing well and thanks for reaching out.

Are you asking about sorting the files under a particular category in either ascending or descending order?

Please check and let me know.

Regards

Mar 11, 2025 at 12:44 pm in reply to: Download Limit Reached Notice emails (to users) [Download limit add on] #204431

Tahasin
Moderator

Hello,

I hope you are doing well and thanks for reaching out.

Currently, there are no options to disable the notification emails. I’ll discuss this with our development team and provide an update soon.

Regards

Mar 11, 2025 at 12:42 pm in reply to: Auto renewal, how to cancel and refund? #204430

Tahasin
Moderator

Hello,

I hope you are doing well and thanks for reaching out.

Kindly submit an order note outlining the issue from this page

Regards

Mar 11, 2025 at 7:34 am in reply to: Change layout of all categories #204412

Tahasin
Moderator

Kindly check the tool bar now, I have adjusted some CSS code.

Mar 11, 2025 at 7:17 am in reply to: Change layout of all categories #204411

Tahasin
Moderator

– Are you referring to this configuration in this page? This configuration is only for Archive page add-on not for category. You have to set it from category settings.

– The issue is due to the container size; try enlarging it and it should display correctly.

Mar 11, 2025 at 6:52 am in reply to: Change layout of all categories #204409

Tahasin
Moderator

– Right now there is no downloads available under the cateogory Gerencia General/gerencia-general/ , could you please uplaod a couple of files so that I can check if the files are appearing fine.
– I am checking the column issue.

Mar 11, 2025 at 6:19 am in reply to: Change layout of all categories #204405

Tahasin
Moderator

For test I have used this category : gestion-documental

Mar 11, 2025 at 6:18 am in reply to: Change layout of all categories #204404

Tahasin
Moderator
This reply has been marked as private.
Mar 11, 2025 at 5:56 am in reply to: Change layout of all categories #204401

Tahasin
Moderator

Is it possible to use the shortcodes on a new blank page? Doing so could help us identify the problem.

Viewing 25 posts - 1,151 through 1,175 (of 2,947 total)
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