Tahasin

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Viewing 25 posts - 1,126 through 1,150 (of 2,637 total)

Tahasin
Moderator
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Tahasin
Moderator

The reset time is calculated based on the time you set. For example, if you set it today at 5 PM for 1 day, the system will count 24 hours from that time and reset at 5 PM the following day.

So, if you set a reset time for 1 day starting at 11 PM on February 3rd, you’ll be able to download again starting at 1 AM on February 4th, and you can continue until you reach your download limit. If you reach your limit, you’ll need to wait until 11 PM on February 4th for the next reset.

I hope this clears things up! Let me know if you have any more questions.


Tahasin
Moderator

The new reset time will take effect once the current reset time has expired.


Tahasin
Moderator

I’ve checked on your end, and I can confirm that the reset day is set to 1 day for the administrator role. The reset time is also displaying correctly, you can check here

You can also try switching roles and check if the reset time is showing correctly or not.

Please check and let me know.

in reply to: Please turn off auto-renewal. #203270

Tahasin
Moderator

Hello,

I hope this message finds you well. We have successfully disabled the auto-renewal for the mentioned order ID.

If there’s anything else we can assist you with or any features you’d like us to improve, please feel free to let us know.

Regards


Tahasin
Moderator

I am checking again from our end.


Tahasin
Moderator

Version 3.0.2 was released yesterday. Please check


Tahasin
Moderator

Could you please share some screenshots about the Focus Color Issue and Username Removal (for mobile view) using this tool?

Use the following shortcode on a post or page to show a button to contact a specific user: [pm_to_user id=USER_ID label="PM to User" title="Contact User" color="primary"] here you can use the shop manager id as USER_ID.

Please check and let me know.

Regards


Tahasin
Moderator

I am checking again why the new message is not loading, but the notification sound is working fine. I will give you an update tomorrow.

Regards

in reply to: Import Packages #203249

Tahasin
Moderator
This reply has been marked as private.

Tahasin
Moderator

The issue has been resolved and will be included in the upcoming update. Please stay tuned for the release!

Regards

in reply to: Import Packages #203245

Tahasin
Moderator
This reply has been marked as private.
in reply to: Import Packages #203243

Tahasin
Moderator

Thank you for sharing the screenshots. I’m looking into why the tags and images aren’t appearing for those packages and will get back to you shortly.


Tahasin
Moderator
This reply has been marked as private.
in reply to: Import Packages #203239

Tahasin
Moderator

Could you please share the screenshots of the errors, using this tool ?

in reply to: Import Packages #203237

Tahasin
Moderator

Could you please let me know which column in the CSV or data is being pulled incorrectly?


Tahasin
Moderator

Hello, We have identified the issue and forward it to the appropriate authority. I will again give you an update tomorrow.

I appreciate your patience.

Regards

in reply to: Cancel Subscriptions #203215

Tahasin
Moderator
This reply has been marked as private.
in reply to: Cancel Subscriptions #203214

Tahasin
Moderator

Hello,

I hope you’re doing well. I noticed your comment on the Pro forum request and have forwarded your message to the appropriate authority. The auto-renewal feature will be turned off for those orders.

Regards

in reply to: Turn off Auto Renew #203213

Tahasin
Moderator

Kindly open a new ticket to ensure the issues are resolved promptly.

in reply to: Import Packages #203210

Tahasin
Moderator
This reply has been marked as private.

Tahasin
Moderator

Hello, Artifex Net

I hope you are doing well, and thanks for reaching out.

Could you please share wp-login credentials in a private reply to check the issue?

Regards

in reply to: Import Packages #203186

Tahasin
Moderator

We are looking into the issue and will provide an update shortly.

in reply to: Download Manager Pro table limit? #203185

Tahasin
Moderator
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Tahasin
Moderator
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Viewing 25 posts - 1,126 through 1,150 (of 2,637 total)