Tahasin

Hello Joel,

I hope you’re doing well. Could you please let us know what text you’d like us to use instead of “Check Updates”?

Regards

Kindly share-wp login credentials in a private reply to check the issue.

Sure, if you have further queries feel free to ask.

Regards

Hello,

I hope you are doing well and thanks for reaching out.

Daily Download Limit Add-on for WordPress Download Manager Pro will help you to set up download limits for different user roles. You can set download limit per user role using the Download Limits add-on.

You can set download limit for specific package from the package settings section but it wont reset automatically. Here is the screenshot

Please check and let me know.
Regards

Hello,

Thanks for reaching out.

Kindly send an order note from this page describing the issue. Here is the order note tutorial.

Regards

Hello,

I hope this message finds you well and thanks for reaching out.

– Could you please share a screenshot of the error you’re seeing related to add-update.php? Additionally, it would be helpful to know how the error is triggered, is it appearing during a specific action on the site, or are you only seeing it in the error log?

– You can try clearing the stats data to reduce memory usage. To do this, go to:
Downloads > Settings > Privacy > Cache & Stats.

– If you have a good amount of users, and hooked into WPDM for download tracking, it can further memory usage and overhead.

Looking forward to your update!!

Regards

Glad to hear that, it worked.
If you found my support helpful, I’d truly appreciate a moment of your time to leave a 5-star review [here], your feedback means a lot to us and helps us keep doing what we love!

Thank you!!

Hello,

I hope you’re doing well, and thank you for reaching out.

Just to clarify, are you referring to displaying a list of users in a table format, so that they can be searched by their username?

Please let me know if I’ve understood your request correctly, and feel free to share a bit more detail so I can better assist you.

Regards

Glad to hear that, it worked.
If you found my support helpful, I’d truly appreciate a moment of your time to leave a 5-star review [here], your feedback means a lot to us and helps us keep doing what we love!

Thank you!!

Unfortunately, we provide support via support forum only. If it is okay for you, kindly share the package URL in a private reply to check how the downloads are appearing, you can also share some screenshots as well using this tool

Hello,

I hope you are doing well and thanks for reaching out.

Could you please share the related URL and wp-login credentials in a private reply to check the issue? It will help us to address the issue easily.

Regards

Glad to hear that, it worked.
If you found my support helpful, I’d truly appreciate a moment of your time to leave a 5-star review [here], your feedback means a lot to us and helps us keep doing what we love!

Thank you!!

Have you tried the workaround I have shared with you?

For updating the WPDM PRO plugin, Please simply click the Save Settings again for the license key option from Downloads > Settings > License, and then please update the plugin from the wp-admin > plugins panel.
For saving settings again for the license key option from Downloads -> Settings -> License, that will regenerate the access token. Thus the plugin will be updated.

Kindly check and let me know if this works for you.
Regards

You can customize the link template from Downloads > Templates > Link Template section.

Yes, you can upload new image.

We have identified the issue, update is coming soon. I appreciate your patience.
Regards

I have update the file, kindly check.

Hello,

I hope this message finds you well and thanks for reaching out.

Kindly share related URL in a private reply to check the issue.

Regards