Tahasin

I have checked importing the CSV file, it’s not working.

You can change this part from email template section

Best Regards,
Support Team
(link to website)

If you want, I can change the text Check Updates or remove it.

The license key is linked with impactca.com.au

Hello,

I hope this message finds you well and thanks for reaching out.

We are investigating the issue and will update you soon.

Regards

Check the option User Profile Fields from Settings > Quick Forms. Then, the custom fields will appear in Edit User section.

Thanks for sharing the CSV. I’ll test it in our setup and let you know the results.

Regards

Hello,

I hope you’re doing well. Apologies for the inconvenience.

Could you please share a screenshot of the XML demo you’re referring to? You can use this tool.

Kindly check and let me know.

Regards

I hope you are doing well.
Just checking if you had a chance to read my previous message.

Regards

Could you kindly share a CSV file containing user information(all the user information)? Just 2–3 sample entries will be sufficient for me to test it on our staging site.

Hello,

I hope you are doing well and thanks for reaching out.

Yes, you can easily add users information to the profile section with our Advanced Custom Fields add-on. This add-on allows users to provide additional details directly through the sign-up forms.

Kindly check and let me know.
Regards

Kindly check this one, archive page compact view.

Hello, Georg

I hope you are doing well and thanks for reaching out.

You can use the wpdm_packages or wpdm_category shortcode, which comes with a filterable downloads table.

Please check and let me know.
Regards

Have you configured a cron job through your hosting control panel?

Hello,

Thanks for reaching out.

Kindly enable this settings from Downloads > Settings > General > File Download > Open in new window.

Regards

Hello, @John

I hope you are doing well. If you have any queries regarding directory add-on please open a support ticket, we will help you to solve the issue there.

Thanks for your understanding.

You should receive a mail, let me know if it is working fine.

Sure

Hello, Davide

Thank you for your thoughtful suggestion and for taking the time to look into the plugin code, we really appreciate your initiative!

we will definitely review this internally and check the possibility of adding the filter. If feasible, we’d be happy to include it in a future update.

In the meantime, for a built-in solution, you might also want to try the [wpdm_search_result] shortcode, which comes with a search form and displays matching packages based on user input.

Regards

Would it be alright if I test by applying some variables and triggering the cron to see if it’s working on your end?

Sure, if you encounter any problem feel free to open a support ticket.

If you found my support helpful, I’d truly appreciate a moment of your time to leave a 5-star review [here], your feedback means a lot to us and helps us keep doing what we love!

Thank you!!

You can show selective downloads using all_packages shortcode. Details here