Tahasin

Hello,

I hope this message finds you well and thanks for reaching out.

Kindly share related URLs(where thumbnails are displayed) and wp-login credentials in a private reply to check the issue.

Regards

Thanks for sharing the credentials, we are checking the issue and will give you an update within tomorrow.

I appreciate your patience.

Yes, in our testing site amazon S3 is working fine with Download Manager v6.7.7. Are you having trouble closing the popup window?
If yes, try clicking on the close button here

Hello, Scott

Thanks for reaching out.

Kindly share wp-login credentials in a private reply to check the issue.

Regards

Please share the wp-login credentials in a private reply to check the issue thoroughly.

Sure.

Thank you very much for sharing the logs. We’re currently reviewing them.

We’ve conducted a thorough investigation regarding the double invoice and have not identified any issues on our end. We are continuing to monitor the situation closely. The upcoming PayPal transaction on your site should provide us with additional insight.

I’ll keep you updated here if we receive any further information. Thank you for your patience and understanding.

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Your feedback means a lot to us and helps us keep doing what we love! ✨

Thank you!