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You can display packages from a specific category.
For example, suppose you have three categories, A, B,C and you only want to display the packages from Category B.
You can use the following shortcode:
[wpdm_category id="b" operator="IN" title="Custom Title Here or 1" desc="Custom Description or 1" toolbar="1" paging="1" orderby="field name" order="asc or desc" items_per_page="10" template="Template ID" cols=4 colspad=2 colsphone=1 async=1]
This shortcode will display only the downloads/packages that belong to Category B.
Glad to hear that you’ve found the solution! If you have any further questions, feel free to ask.
Best regards,
Hello,
I hope this message finds you well and thanks for reaching out.
Are you trying to display a specific category (using the wpdm_category shortcode), or would you like to show a fixed number of downloads from all categories, for example, 5 downloads from Category A and 5 from Category B?
Please let me know.
Regards
Hello,
Kindly share wp-login credentials in a private reply to check the issue thoroughly.
Regards
Hello,
I hope you are doing well and thanks for reaching out.
You can view the statistics for individual downloads by navigating to Downloads > History > Download History and clicking on the file name. Alternatively, you can also select the file name from the filter section. You can check the download count from the package settings as well.
Here’s a screenshot for reference.
Kindly check and let me know.
Regards
Kindly try using this shortcode
[wpdm_category id="Category Slug or Slugs" operator="IN" title="Custom Title Here or 1" desc="Custom Description or 1" toolbar="1" paging="1" orderby="field name" order="asc or desc" items_per_page="10" template="Template ID" cols=4 colspad=2 colsphone=1 async=1]
Yes, the export request URL includes both the __xnonce and hash parameters. However, the hash parameter is not there for Export Full History URL.
For the filtered data export, this error can occur for two possible reasons:
– The nonce check fails
– The hash verification fails.
We suspect that something on the server, such as a security filter, firewall, or Security rule blocking/stripping the hash parameter since it’s working fine on our end.
Hello,
I hope you are doing well and thanks for reaching out.
Please send an order note from this page and we will ensure auto-renewal is turned off for your order.
You can follow this tutorial to send the order note: https://youtu.be/h46gJwjtcV8?si=TgNX8pnJY8Rtn8xQ
Regards
The “invalid nonce” message is appearing because the hosting company is stripping certain query variables, such as __xnonce, from the request URL. As a result, the system cannot verify the request properly. Kindly contact your hosting support regarding the invalid nonce issue.
Sounds good!
Just let me know when you’re ready to continue.
There appears to be a restriction or security rule in place that’s preventing .exe files from being uploaded.
No, I didn’t make any changes, except that I used a * to accept all extensions.
Yes, please proceed with updating the Pro Membership add-on. Once the upgrade is successfully completed, you can manually assign a role to the specific user by navigating to Users > Manage Subscription.
We will release an update today so that you can manually assign the ‘Annual Membership Subscription’ to the user.
Sure, I will check and provide you with an update shortly.
I appreciate your patience.
Hello,
Thanks for reaching out.
At this moment, there is no feature available to display related downloads/images in the download page. Customization is required to display the related images/downloads.
Regards