Tahasin

Could you please let me know which shortcode you’ve used on that page, so I can recreate the same scenario on our testing site?

Sure, that would be helpful.

We have submitted two form submissions(for this form) using the email addresses 81testmail@gmail.com and jatkinson0771@gmail.com. Unfortunately, we did not receive any confirmation or response emails for either form submission.

Are you trying to say that when a user submits the sign-up form using a Gmail address like xyz@gmail.com, the registration email does not appear?

I couldn’t find any publicly reported vulnerabilities specifically associated with Download Manager plugin v6.8.2 on platforms like WPScan or Patchstack.

This may be a false positive from Jetpack Protect; however, we are reviewing version 6.8.2 for any potential vulnerabilities.

Thanks for your support and patience.
Regards

Have you checked the redirect url from azure portals > app registration > redirect url ?

Thanks for sharing the file. We will test this in our setup and let you know about the outcome. I appreciate your patience.

Unfortunately, we don’t make any backup of our users site and this type of error not typically happens during troubleshooting.

Thank you for contacting your host to restore the backup from last night. That’s definitely the best step at this point. Please let me know once it’s been restored, and I’ll carefully recheck everything to ensure the issue we were troubleshooting is resolved without further risk.

At the moment, there is no built-in function or hook available to preserve changes made to the postsubscribermeta.php file.

If you’re comfortable with it, you can share your customized version of the postsubscribermeta.php file with us. We’ll review it and check if it’s possible to save the file within your active theme directory as a workaround.

Thank you for sharing the credentials, we are checking the issue.