Tahasin

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Viewing 25 posts - 26 through 50 (of 2,427 total)

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Jun 21, 2025 at 4:33 am in reply to: Transfer of all items from old site to new site #207155

Moderator

There are two main steps to ensure only WP Download-related data is imported from your old site:
1.Export the Data Using the Download Manager’s Import/Export Feature:
Use the Download Manager’s Import/Export feature to create an export file containing only the relevant data.
2.Use the WordPress Export Tool:
Go to Tools → Export in your WordPress dashboard. Under “Choose what to export,” select Downloads to generate a file containing only the download-related content.

Once you’ve created the export file, you can import it into your new site to ensure that only WP Download-related data is transferred—nothing else.

Please check and let me know if it works for you.
Regards

Jun 20, 2025 at 4:46 pm in reply to: Transfer of all items from old site to new site #207152

Moderator

Hello !!

Hope you’re doing well. Thanks for contacting us!

For detailed instructions on how to transfer data, please visit this page.
Let me know if it helps.

Regards.

Jun 18, 2025 at 12:02 pm in reply to: Export structure from a site and import on another one #207131

Moderator

Hello, Antonella

I hope you are doing well and thanks for reaching out.

Regarding the Download Manager’s Import/Export feature(pro feature), it generates a CSV/JSON/XML file containing all packages and their information.

Please ask if you have more questions.

Regards

Jun 17, 2025 at 1:13 pm in reply to: Custom Link Template #207118

Moderator

Glad to hear that it worked.

If my support made your day a little easier, I’d truly appreciate a moment of your time to leave a 5-star review [here]—your feedback means a lot to us and helps us keep doing what we love!

Thank you!!😊

Jun 17, 2025 at 12:48 pm in reply to: Custom Link Template #207116

Moderator

Please follow the instructions mentioned in this page

Jun 17, 2025 at 12:20 pm in reply to: Custom Link Template #207114

Moderator

Hello,

I hope you are doing well and thanks for reaching out.

Kindly let me know whether you’re using the free or the Pro version of the Download Manager?

Please check and let me know.

Regards

Jun 12, 2025 at 1:01 pm in reply to: Show the attached file when visit the package page #207101

Moderator

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Jun 11, 2025 at 9:35 am in reply to: Show the attached file when visit the package page #207089

Moderator

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Jun 10, 2025 at 11:49 am in reply to: Show the attached file when visit the package page #207069

Moderator

Please send the package URLs in a private message so I can check it.

Jun 10, 2025 at 6:51 am in reply to: Error When I try to Duplicate a Package #207065

Moderator

Download Manager Pro v6.7.8 is now available; please update.

Jun 9, 2025 at 4:27 pm in reply to: Show the attached file when visit the package page #207056

Moderator

Hello,

I hope you are doing well and thanks for reaching out.

Are you asking if the PDF can be displayed without redirecting to a download page?
Please check and let me know.

Regards

Jun 6, 2025 at 1:31 pm in reply to: Make Subfolders for downloads #207018

Moderator

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Jun 5, 2025 at 4:23 pm in reply to: Make Subfolders for downloads #207001

Moderator

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Jun 5, 2025 at 1:11 pm in reply to: File not found! On Packaged ZIP files #206995

Moderator

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Jun 5, 2025 at 12:45 pm in reply to: File not found! On Packaged ZIP files #206993

Moderator

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Jun 5, 2025 at 12:32 pm in reply to: File not found! On Packaged ZIP files #206991

Moderator

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Jun 5, 2025 at 12:30 pm in reply to: Make Subfolders for downloads #206990

Moderator

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Jun 5, 2025 at 12:09 pm in reply to: File not found! On Packaged ZIP files #206988

Moderator

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Jun 5, 2025 at 10:38 am in reply to: Make Subfolders for downloads #206979

Moderator

Do you want to display the folders like this? Here is the link: https://try.wpdownloadmanager.com/

Jun 5, 2025 at 9:34 am in reply to: Make Subfolders for downloads #206971

Moderator

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Jun 5, 2025 at 9:12 am in reply to: Logged out #206969

Moderator

I’ve spent about an hour testing on both our testing environment and your site, and I haven’t encountered the issue you described. After logging in, I was able to navigate the site without being logged out.

Kindly ask the client to test in:
Incognito mode
A different browser or device

Regards

Jun 5, 2025 at 8:24 am in reply to: Make Subfolders for downloads #206968

Moderator

Hello,

I hope this message finds you well, and thank you for reaching out.

– Just to clarify, are you referring to creating a download folder where multiple files can be grouped, allowing users to download them all at once?

– Yes, it’s possible to upload and download files using cloud-based storage services such as Dropbox Explorer, Google Drive, and Amazon S3. To enable this functionality, you’ll need to install the appropriate add-ons.

– Additionally, we recommend checking out our WPDM PDF Stamper add-on, which might be useful for your needs.

Please don’t hesitate to reach out if you have any further questions.

Regards

Jun 5, 2025 at 5:31 am in reply to: Error When I try to Duplicate a Package #206964

Moderator

The next update will most likely be released tomorrow.

Jun 5, 2025 at 4:59 am in reply to: File not found! On Packaged ZIP files #206963

Moderator

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Jun 4, 2025 at 8:12 pm in reply to: File not found! On Packaged ZIP files #206962

Moderator

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Viewing 25 posts - 26 through 50 (of 2,427 total)

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