Tahasin

You can achieve this in two ways

1. Create two categories: Paid and Free. Assign files accordingly so that paid members can access the Paid category, while free members can access the Free category.

2. In the Package Settings, set the appropriate access levels for each file. Enable the Hide Everything option under When user is not allowed to download. This ensures that users will only see the files they have permission to access.

Kindly check and let me know.
Regards

Thank you for sharing the details from DeepSeek.
However, without being able to check the issue directly on your end, it’s quite difficult for us to identify or suggest what might be making the download link public. There could be several possible reasons, and as I mentioned earlier, files from the media library are publicly accessible.

Thank you for your understanding.

Welcome!!

Also, I’m unable to log in to your site to perform any testing.

I have forwarded your message to our development team.
Will provide you with an update here as soon as any new information becomes available.

Glad to hear that, it worked !!

Welcome!
If you face any issue, don’t hesitate to open a support ticket.
Best regards

Kindly contact your hosting support regarding this issue, the server firewall is blocking wpdownloadmanager.com