Tahasin

Forum Replies Created

Viewing 25 posts - 451 through 475 (of 2,759 total)
in reply to: Unable to Upload Files – Upload Process Stuck #206653

Tahasin
Moderator

You don’t have to remove it. It will be replaced in the next update.


Tahasin
Moderator
This reply has been marked as private.

Tahasin
Moderator
This reply has been marked as private.
in reply to: Unable to Upload Files – Upload Process Stuck #206646

Tahasin
Moderator

Kindly enable fileinfo php extension to solve the issue permanently .
For now we have added code to bypass it and it’s working fine now.

Regards


Tahasin
Moderator

Hello, @Jeremy

Thank you for reaching out, and we apologize for the inconvenience.
We’re currently looking into the issue and will update you shortly.

Regards

in reply to: Unable to Upload Files – Upload Process Stuck #206642

Tahasin
Moderator
This reply has been marked as private.
in reply to: Unable to Upload Files – Upload Process Stuck #206640

Tahasin
Moderator
This reply has been marked as private.

Tahasin
Moderator

Welcome!!

in reply to: Not able to download certain files #206625

Tahasin
Moderator
This reply has been marked as private.
in reply to: Not able to download certain files #206622

Tahasin
Moderator
This reply has been marked as private.
in reply to: Not able to download certain files #206620

Tahasin
Moderator
This reply has been marked as private.

Tahasin
Moderator

Kindly check now.

in reply to: Disable Auto-Renewal #206616

Tahasin
Moderator

I have forwarded your message to the appropriate authority, it should not take more than 24 hours.

in reply to: Disable Auto-Renewal #206614

Tahasin
Moderator

Hello,

Thanks for reaching out. We will turn off auto renewal for your account.

We’re glad to have you and hope you’ll return soon; please don’t hesitate to share any special feature requests you might have.

Regards

in reply to: Not able to download certain files #206600

Tahasin
Moderator
This reply has been marked as private.
in reply to: Not able to download certain files #206593

Tahasin
Moderator

Hello,

I hope this message finds you well and thanks for reaching out.

Could you kindly share the WordPress login credentials and the relevant URL where the issue is occurring, in a private reply?

Regards


Tahasin
Moderator

Hello,

Thank you for reaching out, and we sincerely apologize for the inconvenience caused.

We’re currently investigating the issue regarding your renewal status and will update you as soon as possible. Thank you for your patience and understanding.

Regards

in reply to: Changes after update #206586

Tahasin
Moderator

Hello,

I hope you are doing well and thanks for reaching out.

Could you please share a screenshot of the layout you’re referring to, as well as the URL or a screenshot of the page where the translation has disappeared?

Please check and let me know.

Regards

in reply to: Download manager only works when logged in #206582

Tahasin
Moderator

Welcome !!

If my support made your day a little easier, I’d truly appreciate a moment of your time to leave a 5-star review [here]—your feedback means a lot to us and helps us keep doing what we love!

Thank you!!😊

in reply to: Download manager only works when logged in #206567

Tahasin
Moderator

It appears that the issue is being caused by the Disable WP REST API plugin. Once the plugin is deactivated, the download functionality works as expected.

Please check and let me know.

Regards

in reply to: Download manager only works when logged in #206565

Tahasin
Moderator

Thank you for sharing the credentials, we are checking the issue and will provide you with an update within tomorrow.

I appreciate your patience.

Regards

in reply to: Unable to Upload Files – Upload Process Stuck #206556

Tahasin
Moderator

Okay, allow us a moment. We are checking what went wrong on your end.

in reply to: Unable to Upload Files – Upload Process Stuck #206550

Tahasin
Moderator
This reply has been marked as private.
in reply to: Download manager only works when logged in #206549

Tahasin
Moderator

Hello, Kim

I hope this message finds you well and thanks for reaching out.

Kindly share the wp-login credentials in a private reply to check the issue thoroughly.

Regards

in reply to: Sign Up Question #206539

Tahasin
Moderator
This reply has been marked as private.
Viewing 25 posts - 451 through 475 (of 2,759 total)