Forum Replies Created
Thank you!
We are looking into the issue and will provide you with an update shortly.
Regards
I tried downloading a couple of packages, and they all appeared in the stats perfectly. Please check.
Hello,
Kindly use [wpdm_download_count] shortcode, which will show the total download count for the entire site.
[wpdm_package_count] should work fine. Please share the login credentials to check the issue.
Regards
We are unable to access the link as the error is occurring on that page. Could you please temporarily disable the Download Manager from your end and let us know once it’s done, so we can access the page?
Regards
Hello, sidik
I hope this message finds you well, and thanks for reaching out.
Kindly share the URL of the page where the CSS issue is occurring, along with the WP-login credentials, in a private reply.
Regards
Hello, Marc
I hope you are doing well, and thanks for reaching out.
Could you please provide more specific details, such as a screenshot of the particular stats that are not working? Additionally, kindly share the wp-login credentials in a private reply so we can investigate the issue further.
Regards
We apologize for the inconvenience. Could you please resend the login credentials in a private reply? We will need access for at least one day.
Could you please share the URL of the downloads table where you have used the repeater links?
Hello,
I hope this message finds you well and thanks for reaching out.
Could you kindly confirm if you’re asking to display only the download count and file size of a package, without showing the download link? Please let me know if that’s correct.
Regards
If you find my assistance valuable, I would greatly appreciate your support with a 5-star review here,
https://wordpress.org/support/plugin/download-manager/reviews/?filter=5
Thank you.
As I mentioned earlier, the auto-renewal was turned off after the last renewal. The renewal covers the current subscription period. Since the auto-renewal has been canceled, you won’t be charged again.
I hope this clears up your question. Please let me know if you need further clarification.
Regards
I spoke with our development team, and it turns out that Apple does not support presentation mode for iPhones.
The auto-renewal option for Order ID WPDM61AE3D573940E has been turned off.
Hello,
I hope you are doing well, and thanks for reaching out.
Currently, the option to hide specific fields or groups is not available. However, you can use the feature When someone creates a package as Pending Review to review the package before it gets published.
I will discuss with our development team to explore the possibility of adding more restrictions for frontend uploaders in the future.
Regards
Thanks for sharing the precise screenshots, we are checking again and will provide you with an update shortly.
Regards
Glad to hear that it worked. 🤗
If you find my assistance valuable, I would greatly appreciate your support with a 5-star review here,
https://wordpress.org/support/plugin/download-manager/reviews/?filter=5
Thank you.