welswebmaster

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Viewing 25 posts - 76 through 100 (of 154 total)
in reply to: BAD links after upgrade #79812

welswebmaster
Participant

Yes, but.
Yes it now works great after reactivation (the download file is there and downloadable).
But, the ability to delete a file is now missing. (looks like “-” rather than “x”).

Compare:
x = https://bme.welsrc.net/wp-admin/post.php?post=3339&action=edit
– = https://cls.welsrc.net/wp-admin/post.php?post=3106&action=edit (unable to delete files – bottom two are test files)

Almost there…

in reply to: BAD links after upgrade #79767

welswebmaster
Participant

Looks like new uploads and newly created packages aren’t allowing file upload at all when looking for the file in FTP.

On this page: https://cls.welsrc.net/download-cls/general-documents/

Now, when adding a NEW file to a download package, both URLS
now appear as FILE-NOT-FOUND.txt (37 bytes)

File added: Purchasing Center Fee Schedule

Backend Link Icon URL –

https://cls.welsrc.net?wpdmdl=3106&ind=1530107725720

Frontend Download button URL –
https://cls.welsrc.net/download-cls/general-documents/?wpdmdl=3106&ind=1530107725720

I cleared cache both WPDM and Server – no difference.
I reset server file permissions – no difference.

Existing file uploads work just fine. Example of…

Exisiting File: Thoughts of Faith Newsletter

Frontend:
https://cls.welsrc.net/download-cls/general-documents/?wpdmdl=3106&ind=1523374274611

Backend:
https://cls.welsrc.net?wpdmdl=3106&ind=1523374274611

Looking at the file via FTP, the file doesn’t exist. I tried uploading a file as admin and it did not upload to the dir /wp-content/uploads/download-manager-files/

The file size is 131 KB and the WPDM Upload Setting limit is 1024KB chunk size.

I tried uploading on one of the other sub sites (technology) and had the same outcome.
Next, I created a new download package and that also had the same outcome.

in reply to: BAD links after upgrade #79752

welswebmaster
Participant
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in reply to: BAD links after upgrade #79621

welswebmaster
Participant

Wonderful! Shaon to the rescue ๐Ÿ™‚
Now, please advise what I will need to do with the next upgrade to preserve code you’ve added.
Thank you so much!

in reply to: BAD links after upgrade #79543

welswebmaster
Participant
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in reply to: BAD links after upgrade #79421

welswebmaster
Participant

Status please?

in reply to: BAD links after upgrade #79193

welswebmaster
Participant

FYI – Too many site visitor support calls – reverting. Still need a solution in order to upgrade our site without individual file link change causing chaos for our external site links.

in reply to: Package List Addon #67816

welswebmaster
Participant
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in reply to: Package List Addon #67813

welswebmaster
Participant

You’re the BEST, Shaon! You’ve earned a 5 star rating from me. https://wordpress.org/support/topic/accountable-author-excellent-service/#new-post
Thank you for your excellent service and quality product!

in reply to: Package List Addon #67800

welswebmaster
Participant

Here’s how Enfold theme support responded:
“I checked the JS, I am afraid there is not a lot we can do, as Enfold it loading it own lightbox to control the form of the events.” –Basilis

So, then, is there a way to turn off lightbox?

in reply to: Package List Addon #67686

welswebmaster
Participant

Victoria – Please open your own support ticket – rather than jumping in midstream on this one. Thanks

in reply to: Package List Addon #67682

welswebmaster
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in reply to: Package List Addon #67672

welswebmaster
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in reply to: Package List Addon #67670

welswebmaster
Participant

Thanks for the explanation. Leaving this ticket open until Enfold (Kriesi) responds so we can help others having this issue.

in reply to: Package List Addon #67656

welswebmaster
Participant
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in reply to: Package List Addon #67486

welswebmaster
Participant
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in reply to: MultiSite Upgrade Fails #64839

welswebmaster
Participant

Thanks for your response. I’ll try the 2nd option and respond here the results tomorrow.

in reply to: Backend Drag to Reorder Files in Package not working #59124

welswebmaster
Participant

Excellent! It worked well.

The path you stated didn’t exist – looks like you swapped the two directories (tpsl & admin) in error.

BAD PATH: 
download-manager/tpls/admin/metaboxes/attached-files.php

GOOD PATH: 
download-manager/admin/tpls/metaboxes/attached-files.php

Thanks so much for your help. We love this plugin!

in reply to: Backend Drag to Reorder Files in Package not working #59112

welswebmaster
Participant

Follow up – I also tried deactivating all plugins other than WPDM and switching to the 2017 basic WordPress theme. No go! The move handles appear in all cases, but the file never moves. I also tried changing WPDM settings by checking the Bootstrap theme and other checkboxes. No difference even after cache emptied. Boo!

in reply to: Lic Key not working #55163

welswebmaster
Participant

Emptied both server cache and browser cache. That allowed successful entry of the lic#. Thank you!

in reply to: Lic Key not working #55135

welswebmaster
Participant

Hi Shaon,
It works for 3 sites, then the rest still say “invalid”. I have 21 sub sites on this multi-site install.
j

in reply to: Package Select File Failure #38894

welswebmaster
Participant

You’re awesome Shaon. Thank you!

in reply to: Package Select File Failure #38890

welswebmaster
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in reply to: Package Select File Failure #38881

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Viewing 25 posts - 76 through 100 (of 154 total)