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Viewing 25 posts - 51 through 75 (of 154 total)

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May 28, 2020 at 4:14 pm in reply to: Custom templates missing in dropdown #129337

Participant

Hi Nayeem. Thank you. I did switch to the “Save in file” option and pressed Save. I emptied cache and still no custom templates appearing in the Downloads > Settings > Basic > frontend access > Select link template dropdown. Hopefully they’ll appear after the update you provide.

Mar 9, 2020 at 10:45 am in reply to: Custom Templates after 5.0.7 CSS missing #121675

Participant

Not able to make the first tab to be automatically styled as an active tab anymore.

Mar 5, 2020 at 1:49 pm in reply to: Custom Templates after 5.0.7 CSS missing #121437

Participant

I’ve added this additional CSS but I still want the first tab to appear with the gold tab border upon page load because it is the active tab.

.w3eden .nav-tabs a {
text-decoration: none;
background-color:#ffffff;
border: 1px solid #dcd6ce;
border-bottom: none;
border-radius: 1px 1px 0 0;
padding: 2px 5px 0 5px;
}

Mar 5, 2020 at 12:26 pm in reply to: Custom Templates after 5.0.7 CSS missing #121435

Participant

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Aug 29, 2019 at 5:51 pm in reply to: Failed .zip downloads for some #111768

Participant

So far, you’re exactly right, Shaon. I’ve only copied a few files to test. I’ll report back when I have full confidence in the solution you provided. Thank you for getting back to me.

Aug 21, 2019 at 4:15 pm in reply to: Failed .zip downloads for some #111213

Participant

I received another phone call today from someone who was unable to do a “Download All” for one of the files under Interactive Faith Bible studies. So I decided to experiment. It appears that the “download all” function fails after the package and documents reach a certain age. For example on https://cad.welsrc.net/downloads-cad/interactive-faith/, the first package created in August 2018 will work with the download all. Any others after that will not.

At this link, https://worship.welsrc.net/downloads-worship/worship-the-lord/, once again, the first will download, but the others will not.

Here’s where it gets interesting – the fourth link down “Practical Ideas for Lutheran Worship.” It was created in 2015, and when you do a download all, there are no documents in the zip file except the one that was updated this past July. Anything before that is treated like it no longer exists in the “Download All.” But there are 13 working files when you go into the package.

I find it hard to believe this is a problem of corrupt files and needing to recreate the packages. If I had a corrupt file, it would seem that I wouldn’t be able to open it individually either. It seems more like a matter of files aging out of the package download option.

Aug 15, 2019 at 11:34 am in reply to: Failed .zip downloads for some #110948

Participant

Hi Shaon,
Status please, and thank you.
j

Aug 8, 2019 at 12:04 pm in reply to: Failed .zip downloads for some #110807

Participant

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Aug 5, 2019 at 6:15 pm in reply to: Failed .zip downloads for some #110704

Participant

SUMMARY OF OUTSTANDING ISSUE

1- So new .zip file downloads work – like 300MB just fine after WP Engine fixed the WPDM cache Apache issue. (WP Engine chat script above)

2- BUT these download .ZIP files error out for Windows users still. They can download but when extracting they get the same error: https://welscongregationalservices.net/wp-content/uploads/2019/07/image004.jpg
https://cad.welsrc.net/download-cad/my-son-my-savior/
https://cad.welsrc.net/download-cad/come-follow-me-bible-study/

However, Mac users get the files but they are deep in numerous folders /nas/content/live/wrc/wp-content/uploads/download-manager-files/AND THEN ALL THE FILES

3- Individual file passwords do not work. https://foundation.welsrc.net/download-foundation/planned-giving-today-2016/

– It doesn’t show the lock icon for each download.
– It allows public to download the file even though the password is set.
– I tried this solution: https://www.wpdownloadmanager.com/support/topic/password-lock-not-working-with-some-browsers/ BUT it didn’t work.

Aug 5, 2019 at 4:16 pm in reply to: Failed .zip downloads for some #110700

Participant

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Aug 5, 2019 at 3:06 pm in reply to: Failed .zip downloads for some #110697

Participant

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Aug 5, 2019 at 1:56 pm in reply to: Failed .zip downloads for some #110694

Participant

Hi Shaon,
Ok, we’ll try removing any audio or video URL files from the download all type packages and instead present them separately. I’ll keep this open and report back soon.
j

Jul 30, 2019 at 1:47 pm in reply to: Failed .zip downloads for some #110480

Participant

FYI – I did change the setting as you suggested and also disallowed parallel downloads and enabled cache of zip. No change.

Jul 30, 2019 at 1:46 pm in reply to: Failed .zip downloads for some #110479

Participant

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Jun 26, 2019 at 4:08 pm in reply to: Widget thumbnails appear wrong after Update #103199

Participant

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Jun 25, 2019 at 1:11 pm in reply to: Widget thumbnails appear wrong after Update #99602

Participant

Hi Shaon,
I’d say yes, but this is a multi-site installation. Its a real pain to do this with 20 sub sites. Since I’ve already applied the individual files patch, could I just get the code change instead for the image Thumnail function? That way I don’t have to go through all of these steps for each subsite:

SUBSITE upgrade steps

1 – For each subsite, deactivate the plugin AND all WPDM Addons
2 – On site network delete the plugin, add the new plugin file.
3 – For each subsite, activate the plugin AND all WPDM Addons
4- For each subsite reenter login credentials for WPDM
5 – For each subsite empty cache.
6 – For each subsite save settings

I won’t put you through this. 🙂

Jun 24, 2019 at 12:04 pm in reply to: Widget thumbnails appear wrong after Update #99041

Participant

Template used on both sites widgets (Everywhere > New Downloads widget) WELS – Default Link Template

Jun 24, 2019 at 12:01 pm in reply to: Widget thumbnails appear wrong after Update #99040

Participant

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Jun 20, 2019 at 1:35 pm in reply to: Widget thumbnails appear wrong after Update #98765

Participant

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Mar 15, 2019 at 10:53 am in reply to: Video shortcode won't display on frontend #94834

Participant

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Mar 12, 2019 at 12:53 pm in reply to: Video shortcode won't display on frontend #94748

Participant

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Jun 29, 2018 at 7:08 pm in reply to: BAD links after upgrade #79922

Participant

Looking good now. I’ve asked all the sub site owners to test. Leaving this open until Monday. Thanks as always for your kindness and brain power!

Jun 29, 2018 at 6:25 pm in reply to: BAD links after upgrade #79915

Participant

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Jun 29, 2018 at 5:05 pm in reply to: BAD links after upgrade #79903

Participant

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Jun 29, 2018 at 4:52 pm in reply to: BAD links after upgrade #79901

Participant

You do now – I just added you. I will give you access to all 20 sub sites shortly.

Viewing 25 posts - 51 through 75 (of 154 total)

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