Looking good now. I’ve asked all the sub site owners to test. Leaving this open until Monday. Thanks as always for your kindness and brain power!
You do now – I just added you. I will give you access to all 20 sub sites shortly.
Yes, but.
Yes it now works great after reactivation (the download file is there and downloadable).
But, the ability to delete a file is now missing. (looks like “-” rather than “x”).
Compare:
x = https://bme.welsrc.net/wp-admin/post.php?post=3339&action=edit
– = https://cls.welsrc.net/wp-admin/post.php?post=3106&action=edit (unable to delete files – bottom two are test files)
Almost there…
Looks like new uploads and newly created packages aren’t allowing file upload at all when looking for the file in FTP.
On this page: https://cls.welsrc.net/download-cls/general-documents/
Now, when adding a NEW file to a download package, both URLS
now appear as FILE-NOT-FOUND.txt (37 bytes)
File added: Purchasing Center Fee Schedule
Backend Link Icon URL –
https://cls.welsrc.net?wpdmdl=3106&ind=1530107725720
Frontend Download button URL –
https://cls.welsrc.net/download-cls/general-documents/?wpdmdl=3106&ind=1530107725720
I cleared cache both WPDM and Server – no difference.
I reset server file permissions – no difference.
Existing file uploads work just fine. Example of…
Exisiting File: Thoughts of Faith Newsletter
Frontend:
https://cls.welsrc.net/download-cls/general-documents/?wpdmdl=3106&ind=1523374274611
Backend:
https://cls.welsrc.net?wpdmdl=3106&ind=1523374274611
Looking at the file via FTP, the file doesn’t exist. I tried uploading a file as admin and it did not upload to the dir /wp-content/uploads/download-manager-files/
The file size is 131 KB and the WPDM Upload Setting limit is 1024KB chunk size.
I tried uploading on one of the other sub sites (technology) and had the same outcome.
Next, I created a new download package and that also had the same outcome.
Wonderful! Shaon to the rescue ๐
Now, please advise what I will need to do with the next upgrade to preserve code you’ve added.
Thank you so much!
Status please?
FYI – Too many site visitor support calls – reverting. Still need a solution in order to upgrade our site without individual file link change causing chaos for our external site links.
You’re the BEST, Shaon! You’ve earned a 5 star rating from me. https://wordpress.org/support/topic/accountable-author-excellent-service/#new-post
Thank you for your excellent service and quality product!
Here’s how Enfold theme support responded:
“I checked the JS, I am afraid there is not a lot we can do, as Enfold it loading it own lightbox to control the form of the events.” –Basilis
So, then, is there a way to turn off lightbox?
Victoria – Please open your own support ticket – rather than jumping in midstream on this one. Thanks
Thanks for the explanation. Leaving this ticket open until Enfold (Kriesi) responds so we can help others having this issue.
But it says “http://localhost/wpdm/wp-content/plugins/wpdm-package-lists/assets/images/list.png” rather than “https://welscongregationalservices.net/wpdm/wp-content/plugins/wpdm-package-lists/assets/images/list.png”. But even that link won’t work. What am I missing?
Thanks for your response. I’ll try the 2nd option and respond here the results tomorrow.
Excellent! It worked well.
The path you stated didn’t exist – looks like you swapped the two directories (tpsl & admin) in error.
BAD PATH:
download-manager/tpls/admin/metaboxes/attached-files.php
GOOD PATH:
download-manager/admin/tpls/metaboxes/attached-files.php
Thanks so much for your help. We love this plugin!