Tanvir

Forum Replies Created

Viewing 25 posts - 2,401 through 2,425 (of 3,183 total)
in reply to: Showing critical error #163969

Tanvir
Spectator

Hi,

You are welcome.

However,If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards


Tanvir
Spectator

Hello,
You can just fix the categories and set the category access same as package access like the condition I sent. You do not need to set role for packages individually even if you just set category to a specific role.
I am sorry that Updated versions have fixed some security issues and made this access system.
However, You gave a good example of the CIA. You have a great sense of humor.
Thanks


Tanvir
Spectator

Hello,
Sorry for this inconvenience.
Actually base/sale issue is a bug and Our team will fix it soon.
In the meantime you can avoid the sale prices.
Thanks

in reply to: Re: Errors downloading files #163959

Tanvir
Spectator

Hello @itebscouk,

Sorry to hear about the issue.
Could you please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
If possible please also share the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

in reply to: Exclude tags #163929

Tanvir
Spectator

Hello,
Please use this shortcode:
[wpdm_archive button_style="primary" template="default" order_by="post_title" order="ASC" include_children=1 items_per_page=12 category="boletines-2021" cols=1]
It should resolve the issue.
Thanks

in reply to: Import Export section #163928

Tanvir
Spectator
This reply has been marked as private.
in reply to: Import Export section #163926

Tanvir
Spectator

Hello @riccardogt,

Could you please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
If possible please also share the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

in reply to: Language #163924

Tanvir
Spectator

Glad to hear that the issue is resolved.
Have a nice day.

in reply to: Language #163922

Tanvir
Spectator

Hello,
Sorry to hear about that.
Here I see “view details” is already translated and login is already translated. which is getting from wpdm. if string is translated in po file, it will get automatically. Translatiosn are always in development. If any translatable string is not there, adding that in .po file will add that translation effective in the website.
Screenshot-2
In poedit:
Screenshot-3

I talked about the profile page there is not translated which is getting from user management.
Screenshot-1

Let me know please if any issue still persists.
Thanks

in reply to: Showing critical error #163919

Tanvir
Spectator

Hello @mobiveil2012,

Sorry for this inconvenience.

I have found that you are using outdated version of WPDM form lock addon. That is not supported with the latest version of WPDM. As codebase has been changed from the version 6 of wpdm, you have to update other WPDM addons too.
If you can’t update it directry from WordPress dashboard, Please update from here.
Updating form lock addon or disabling the form lock option will resolve the issue.

Best Regards

in reply to: Language #163918

Tanvir
Spectator

Hello,
I have replaced translation files again also for download-manager. Found no issue with WPDM.
However I have found that for frontend, contents are getting from WP User Manager plugin. WPDM frontend is replaced.
So in this case I would suggest you to contact with them.
Thanks

in reply to: Can’t get Embed code #163916

Tanvir
Spectator

Hello ,

Could you please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps us to quickly figure out the issue and resolve it immediately.

Thank you

in reply to: Exclude tags #163876

Tanvir
Spectator

Hello @lauriedpw,
You can add multiple categories within the parameter.
In example you can add multiple categories slug or category id in the parameter like category="cat1,cat2,...."
The only used categories in the category parameter will be displayed.

Also to show subcategories, you just need to add this parameter include_children=1 in the shortcode. it will show subcategories too.
In example, if you use cat1 and cat2, and use include_children=1 then it will show both cat1 and cat2 packages with subcategories. if you use include_children=0 then it will only show main category packages of cat1 and cat2. Except cat1 and cat2, other categories will not be shown.

It works in this way. You can test the shortcode with these parameters to get the clear idea.
Thanks

in reply to: Language #163874

Tanvir
Spectator

Hello,

Please make sure you have this two files in the download-manager/languages directory and translated properly. Then It should work.
Screenshot-20
To check the po file, You can use poedit.
If you think still the issue persists, you can share temporary wp-admin access in a private reply with more details.

Thanks

in reply to: Exclude tags #163871

Tanvir
Spectator

Hello,
Sorry for this inconvenience.
You can use category slug instead of tags. category parameter is supported. Any exclude parameter is not set. You can add the categories you want to show there.
In this case your shortcode will be like this
[wpdm_archive button_style="primary" template="default" order_by="post_title" order="ASC" items_per_page=12 category="slug1,slug2,...." cols=1]

More details here:

WPDM Directory Add-on

Thanks

in reply to: Custom URL for Reset password #163869

Tanvir
Spectator

Hello,
I think the reset link will not show in wp-admin link. I have just checked that you have changed it. So, in this case, the person who will click the reset button has already access to the hidden login page and the reset password option is a wordpress function.
You can let me know more details if you think the issue still persists.
Thanks

in reply to: Download Problem #163868

Tanvir
Spectator

Hello,
I see it is password protected.
You can send me password in a private reply.
Also please let me know if all the downloads are okay.
If possible please also share temporary admin access of your website in the private reply to solve it quickly.
Thanks


Tanvir
Spectator

Hello,
I have just checked category(empty)+package(admin) showing package to only admin after login. Shortcodes also working in this way.
Please check carefully. If you are using outdated version of wpdm, Please update it to the latest 6.0.9 version.
If you want to make category and packages user role based, just follow this example:
Package Access = Package Access(Author) + Category Access(Author) = Author
Also use this setting to hide details about package.
Screenshot-9
I hope it will solve the issue.
Thanks

in reply to: Remove front-end JS files? #163848

Tanvir
Spectator

Hello,

You have to remove/comment this line:
add_action('wp_head', array($this, 'addGenerator'), 9999);
from download-manager/src/__/apply.php file
and sorry there is no way to remove from function.php

Thanks

in reply to: Showing critical error #163814

Tanvir
Spectator

Hello ,

Could you please share the related page/file/package URL with us?
If possible please also share the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

in reply to: Mr, Tanvir Please Read This #163806

Tanvir
Spectator
This reply has been marked as private.
in reply to: Mr, Tanvir Please Read This #163788

Tanvir
Spectator

Hello,
I have got the issue.
It is actually conflict among javascript/php files. Have you enabled/disabled other plugins for checking, I hope there is any plugin activated which is conflicting. Please check by disabling from wordpress dashboard. Also cache plugin could cause the issue.
Thanks

in reply to: i want custom style in download manager. #163786

Tanvir
Spectator

Hello,
It is because I set download limit only 4. I have increase that now it is ok.
Please check download package options carefully. You will get idea.
Thanks

in reply to: Mr, Tanvir Please Read This #163783

Tanvir
Spectator

Hello @ikram_dirujii,
Hope you are well and sorry for the inconvenience.
Can you please clear your site cache? You can disable cache plugin too. Also, there can be a conflict with another plugin, can you please enable/disable other plugins for checking, you may also switch the theme to another for checking, please let me know then.
Thanks

in reply to: i want custom style in download manager. #163782

Tanvir
Spectator

Hello,

As you wanted same ui, I did that. It is not just copy paste with wpdm. I just follow the custom design. You can create new packages to test.
You can update text, packages, contents, page, posts, images etc from your side. If you just read and follow the docs about wpdm, you will get the proper guide. It is mandatory to learn because you have to run your website and make updates to your website.
Please follow https://www.wpdownloadmanager.com/docsfor/download-manager-pro/

Thanks

Viewing 25 posts - 2,401 through 2,425 (of 3,183 total)