Tanvir

Hello,
There is no way to open that link in new tab.
For that you have to edit core files of WPDM that is not recommended.
Thanks

Hello,
Glad to hear that issue has been resolved.

However,If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards

Hello,
For gravity form, please add a hidden field and use this tag [wpdm_package_id] as a default value, the tag will be replaced by package ID automatically when rendering a form.
I have created a gravity form named test. That is being downloaded fine with the hidden form added in it.
For the previous issue, I have forwarded to our development team, soon you will be updated after checking..
Thanks

Hello,
Glad to hear that issue has been resolved.
You can also check the button styling from Downloads > Settings > User Interface

However,If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards

Hello,
You will see the templates tags list on the right side of the email template edit page.
<a class="button" style="display: block; text-align: center;" href="[#download_url#]">Download</a>
[#download_url#] this tag in the href is important. It will replace by the downloaded package accordingly.
However, could you please show me the output in the email template to check further?
Thanks

Hello,
Unfortunately the direct download link template tags will not work with title and icon in locked packages in link template.
It will work only with packages that are not locked.
Hope you understand.
Thanks

Hello Russell,
I found that you are using again the old shortcode
[wpdm_archive_filter items_per_page="10" template="link-template-default" cols=1 colspad=1 colsphone=1] getting default template.
Just use [wpdm_archive_filter items_per_page="10" template="default_new" cols=1 colspad=1 colsphone=1] instead of that to change the template.
It will solve the issue.
Let me know if you find any other issues.
Thanks

Hello James,
The buttons are already there. But those are not available because of custom CSS that made their color to white. That made those invisible.
Please check the custom CSS that you used for buttons and change the colors there.

Download: https://prnt.sc/G6Xq1JNBa4H4
Submit:https://prnt.sc/nrfOkrGf2YVB

Thanks

Hello,

Hope you are well.

Please send an order note from the order details page to cancel auto renewal.

Thanks

Hello,
You can post the issue here.
There you can get a reply from them.
Thanks

Hello @Tcamp,
Sorry to hear about the issue.
Please create a new topic for the issue. We will provide you the solution after checking.
Thanks

Hello Russel,
Glad to hear that I have fixed the issues.
However, to get the styling from the upper cat sections, I have just modified the class from tag-card to cat-card from the sidebar.php
Check here.
That solved the issue.
Let me know please if you need any other helps.
Thanks

Hello Rui,
Unfortunately we don’t have a popup to open registration form in modal. We have only shortcode for it to use in page or post.
So in this case, I have added popup maker plugin to your website and added the shortcode there as content.
I have created a menu regarding this. You can check that. So, when you just click that custom link menu with the exact CSS of popup maker, your registration form will appear in a popup. You can change the design or functions according to your choice.
If you check, you will understand it better.

Thanks

Hello Beau,

Thanks for contacting WPDM Support Forum.

There I would suggest clearing the cache from your site and browser, If you are using any caching plugin, keep it disabled for some time and check again. Hopefully, the issue will be solved.
If that doesn’t solve the issue, you need to run a conflict test on your site to detect what actually causes the problem. To do so, first of all, switch your theme to a default theme like 2020 or 2022 and check if the issue still persists.
If switching to the default theme also doesn’t help, then please check if there are any conflicts among the installed plugins. To troubleshoot the issue, please deactivate other plugins except for WPDM with all addons of WPDM if you are using and check if the issue still persists. If that solves your problem, activate the plugins one by one, and continue checking the issue. In this way, you will be able to detect which one causes the problem.

Let us know if you need further assistance from us. We will be glad to help you.

Regards
Tanvir

Hello,
Could you please tell me which shortcode you are using?
You can also share related url to check the issue. I will inspect the issue further.
Thanks

Hello,
Hope you are well.
Could you please send me related URL to check the issue further?
If possible please also share temporary admin access in a private reply.
Thanks

Hello,
Hope you are well.
Please send an order note from the order details page to cancel auto renewal.
Thanks

Hi Matt,

You are welcome.

However,If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards

Hello,
Please provide temporary admin access of your website in a private reply to check the issue further.
Thanks

Thanks it is working now.
I will check and let you know.

Hello Rulz,

Glad to see you again.

1. You can add the shortcode in post, page, text editor in page builder.
2.The file info page can be disabled from link template. Just need to remove the url template tag to download link template. You can copy the default link template by providing any name as like default_new then replace [page_url] with [title] to show title without links. You can use [download_url] to output the exact link that download button does. If you can’t make it workable, just let me know.

Thanks

Hello,
Thanks for providing access.

1. Created a new template as default_new then replace [page_url] with [title] to show title without links, then added direct download link there using [download_url], removed the [file_count] tag. SO the shortcode is now [wpdm_archive_filter items_per_page="10" template="default_new" cols=1 colspad=1 colsphone=1] However, you can always compare my changes with default link template file.
2. Modified the Categories to Languages and Tags to Product Line from {active-theme} > download-manager > wpdm-archive-page > filter > sidebar.php. Remember to keep a backup of these before updating theme to keep changes.

However, In the download test page I have added that shortcode and working fine. As I default text editor there, maybe layout is changed. Sorry for that unintentional changes, I hope you can modify or create a new page according to your requirements with the shortcode.

Regards.
Tanvir

Hello @strongcoffee,

Hope you are well.
Yes you can add any third party contact form with WPDM to submit before starting download.
For that you have to use the below addon with WPDM,

Form Lock – Ask users to fill a form to get access to download

For the second issue, can you please tell me which tags you are talking about? If you are talking about directory addon filter shortcode, then you can do it by following Editing Template Files section from here.
Thanks

• This reply was modified 3 years, 6 months ago by Tanvir.

Hello Matthew,
Yes that is the only change.
Because that is conflicting with WPDM login error notice.
Thanks