Sidratul Sohrat

Are you using any shortcodes for the packages? If yes, please let me know which one you are using.

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I think there may be conflicting somewhere, can you please enable/disable other plugins for checking, you may also switch theme to another for checking, please let me know then

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Please elaborate more about the problem.

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Can you please elaborate more on your issue?

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I changed the Author parameter on the shortcode.

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No, you will not lose the change.

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Can you please elaborate more on your issue?

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You can show a file only to a specific user role/individual to whom you give access to that file.

For that, you need WPDM Pro and Advanced Access Control addon.

Advanced Access Control

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There is no shortcode for this. You may knock to the customized team here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade

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As you see in the screenshot, on the frontend it is showing four files.

View post on imgur.com

On the backend, you can see those four files belong to the same category. As you added that category on the shortcodes it is only showing the files that belong to that category.

View post on imgur.com

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Please deactivate and reactivate WPDM and check if the problem is still there.

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Please share your related URL.

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