Jass

hi,
you can send the credentials here using private reply option. To make the message visible to me only. And your server name is http://depts.washington.edu please try using this.
thank you.

hi,
yes its possible to install the plugin by simply unzipping the plugin in wp-content -> plugin folder(image attached). But you need to activate the plugin from admin panel.
Thank you.

Yes, please, share us screenshots. indicating your problem.
Thank you

hi,
This feature is available in Pro- version of download manager.
Thank you.

Hi,
Please send temporary wp-admin login info in private reply to check the issue. Also send the page link with 404 issue..
Thanks.

hi,
Your domain name is the name of your server. Please check if you had given correct credentials. or provide me your link and login credentials and check your system.
Thank you

hi,
Sorry, custom template is only available in pro version.
Thankyou.

hi,
Please try removing download manager plugin and download a new plugin from the website. Install the plugin and try again.
I hope this solves the solution.
Thank you.

If you have a minute to spare, we will appreciate a review from you. Click https://wordpress.org/support/view/plugin-reviews/ppress?rate=5#postform

Thank you

hi,
This may happen due to cache stored in your browser. Try clearing the cache and try again.
Thank you

hi,
All the cloud storage plugin for download manager works this way. Where, the system will redirects to the cloud to download.
p.s.These plugins are normally used to save own server space.
Thank you.

hi,
Managing user is not related to Download Manager plugin. You can check other plugins available for WordPress to manage users.
Thank you

hi,
The picture will be visible in live system. As this is a demo website, which is used to just give a assumption of how will the theme look.
Thanks.

hi there,
Sorry, there is no such feature of adding tags short-code. You can add category eg. “mp3live” and “mp3concert”.
I hope this solution will help you.
Thank you.

Hi,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thank you.

Hi,
Sorry this feature is not available.
But it could be done by custom coding. If you are interested in customization please mail to customize@wpdownloadmanager.com for a quote.

Thanks.

Hi,
You need to purchase Advanced Access Control add-on. It works with free version Download Manager too.

Advanced Access Control

Thank you sir.

hi,
This is happening because your theme single post desgin have image view and even wpdm default template shows image view too.
You need to removed the image view in wpdm from ftp accessdownload-manger->tpls->page-templates->page-template-default.php

Hope this solves your issue.
Thank you.

Hi,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thank you sir.

Hi,
Glad to hear your system is working. This may help you to increase the size:

How to Increase the Maximum File Upload Size in WordPress Download Manager

Thank you

hi,
Sorry for the inconvenience. But I had tested in 4 browsers (i.e. Firefox, Google chrome, Microsoft Edge and Internet Explorer) and its working without any issue. Unless i get the issue I m not able to help you. Can you be specific, like, in which browser you are facing problem and which url this problem is occurring.

Thank you.

hi,
I had to replaced a code by

    if (isset($_POST["reCaptchaVerify"])) {
        $retraw = file_get_contents("https://www.google.com/recaptcha/api/siteverify?secret=" . get_option('_wpdm_recaptcha_secret_key') . "&response=" . $_POST['reCaptchaVerify'] . "&remoteip=" . $_SERVER['REMOTE_ADDR']);
        $ret = json_decode($retraw, true);

// $ret = remote_post(‘https://www.google.com/recaptcha/api/siteverify’, array(‘secret’ ► get_option(‘_wpdm_recaptcha_secret_key’), ‘response’ ► $_POST[‘reCaptchaVerify’], ‘remoteip’ ► $_SERVER[‘REMOTE_ADDR’]));

        if ($ret["success"] == true) {
            $_SESSION["_wpdm_unlocked_" . $file["ID"

= 1;
update_post_meta($file["ID"], "__wpdmkey_" . $key, 3);
$download_url = wpdm_download_url($file, "_wpdmkey={$key}");
$data["downloadurl"] = $download_url;
} else {
$data['error'] = __("Captcha Verification Failed!", "wpmdpro");
}
header("Content-type: application/json");
echo json_encode($data);
die();
}

And its working.
Can you try again?
Thank you

Hi,
I still can access the file with out login credentials.
Would you mind providing us with login credentials so we can take a closer look?To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thanks

Hi,
Can you share the link or screen-shot where you are facing problem.
I will be happy to help you.
Thank you

hi,
Can you be more specific about attachment you are asking for? Sorry its not clear what you want.
Thank you sir, will be glad to help you.