Shahriar

Forum Replies Created

Viewing 25 posts - 976 through 1,000 (of 12,513 total)
Oct 13, 2019 at 4:35 pm
#113503
Moderator
Shahriar
Staff OP

Hi,

You are using a very old version of Download Manager Pro. Could you please install the latest version? The issue may be related to it. You can download the latest version here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

Let me know the status after installing the latest version of WPDM. Also, allow plugin editor access to the temporary user.

Please reply to the forum topic, not in email.

Thanks.

Oct 12, 2019 at 7:31 pm
#113495
Moderator
Shahriar
Staff OP

Looks like you have changed the table header color. The following code should work too.

#wpdm-all-packages table thead tr th { background: #2D2D2D !important; }

Oct 12, 2019 at 7:21 pm
#113494
Moderator
Shahriar
Staff OP

Hi Lydia,

You can control button colors from the Downloads > Settings > User Interface Tab. The code above was meant for an older version.

Thanks.

Oct 12, 2019 at 7:08 pm
#113492
Moderator
Shahriar
Staff OP

Hi,

How do you want to use these with Download Manager? You can copy the package URL and shorten it with any of these services. Or do you want another procedure?

Thanks.

Oct 12, 2019 at 6:52 pm
#113491
Moderator
Shahriar
Staff OP

Hi,

Use a template with [file_list] or [file_list_extended] template tag to show all attached files with the download button. You can clone the template you are using now and add the tag there.

Let me know if you have any further queries.

Thanks.

Oct 12, 2019 at 6:48 pm
#113490
Moderator
Shahriar
Staff OP

You are using the “Call to Action 3” link template there. You have to modify the link template to remove the link from the title.

1 ) Clone “Call to Action 3” from Downloads > Templates > Link Template page.
2 ) The replace <a style="font-weight: 700" href="[page_url]">[title]</a> with just [title] and save the custom link template.
3 ) Copy the template id from Link Templates page to use it in your shortcode.

Oct 12, 2019 at 6:39 pm
#113489
Moderator
Shahriar
Staff OP

Please send temporary wp-admin login info in private reply to check the issue.

Oct 12, 2019 at 6:35 pm
#113488
Moderator
Shahriar
Staff OP

You are checking the profile page. The profile page lists the packages created by the user. You have to create a page with the shortcode I sent above.

Oct 12, 2019 at 6:26 pm
#113487
Moderator
Shahriar
Staff OP

You have to use the png version of icons to support IE 11

1 ) Make a copy of /download-manager/tpls/wpdm-all-downloads.php
2 ) Find $ext = $ext.".svg"; and replace it with $ext = $ext.".png"; in this new template.
3 ) Place it in /active-theme/download-manager/wpdm-all-downloads.php

Now this new template with png icons will override the default one.

Oct 12, 2019 at 6:02 pm
#113486
Moderator
Shahriar
Staff OP

Please send temporary wp-admin login info in private reply to check the issue.

Oct 12, 2019 at 5:59 pm
#113485
Moderator
Shahriar
Staff OP

– Thanks for reporting the issue. Noted for the next release.

– For tags use an array of slugs and for categories use an array of ids.

https://www.evernote.com/l/AUeQ2VwPMmxKIL3A35SYGaZ_Hq5yZ9dXwAYB/image.png

Oct 12, 2019 at 5:49 pm
#113484
Moderator
Shahriar
Staff OP

You have to modify the plugin code to replace the original button. Please check the following screenshot, It points to the location of the original button in wpdm-file-cart.php file.

https://www.evernote.com/l/AUfC-KMsMplKWIpsyL0Yt1HPfWG3AiCaH2AB/image.png

Oct 12, 2019 at 5:45 pm
#113483
Moderator
Shahriar
Staff OP

Link and Page templates use [thumb_WxH] template tag to display featured image ( post thumbnail ). Here W refers to the image width and H refers to the image height. An example of this tag is [thumb_500x250] which will display the featured image at 500x250 dimension. You can set any height and width when using this tag [thumb_WxH], so we are creating a copy of the featured image with variable dimensions. That’s why we are calling these “dynamically sized featured images”.

Oct 12, 2019 at 5:37 pm
#113482
Moderator
Shahriar
Staff OP

Your “Hybrid Composer” plugin is creating this issue with package settings tabs. Tabs are working as expected when this plugin is deactivated.

Btw, You are using an older version of Download Manager Pro. Please install the latest version to get the latest features and improved performance. You can download it here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

Oct 12, 2019 at 5:32 pm
#113481
Moderator
Shahriar
Staff OP

1 ) Slider resizes thumbnails to 100×400 and carousel to 300×200 size. WPDM will do the resizing task to fit the expected dimension.

2 ) Featured images are used in many places like link template, page template using [thumb_WxH] tag. Based on the requested thumbnail size WPDM resizes the featured image. Are you referring to these dynamic images as auto-generated thumbnail?

3 ) These 2 packages don’t have any featured image. That’s why in the carousel there is nothing for these 2 packages.

Oct 12, 2019 at 5:12 pm
#113480
Moderator
Shahriar
Staff OP

Looks like the issue is related to your excel settings or missing font in windows. I have tested the stats CSV in mac preview and in another mac app. Both displayed the texts properly.

https://www.evernote.com/l/AUcV6_TkIYlHRJXfCKLtRgbywMsWU8umSV0B/image.png

Oct 12, 2019 at 2:30 pm
#113474
Moderator
Shahriar
Staff OP

Hi,

This is actually a brilliant suggestion ?. We will implement this option as soon as possible. This will help users to understand various use cases of Download Manager Pro.

Thanks.

Oct 12, 2019 at 2:25 pm
#113473
Moderator
Shahriar
Staff OP

The OSM plugin is adding some CSS in .tab-content class but didn’t add any unique prefix. So, it is messing up WPDM CSS as it uses the same class for the attach file area. They could add the CSS with their own class like this .osm-plugin .tab-content to avoid interfering with third party elements.

https://www.evernote.com/l/AUfj-JR5oW9IgrpyjagVM2a0fyXemGYMylsB/image.png

Oct 12, 2019 at 2:18 pm
#113472
Moderator
Shahriar
Staff OP

Please use another link template. You can try the link-template-bsthumnail Use template parameter in your package shortcode to define the link template.

example, [wpdm_package id=53 template="link-template-bsthumnail"]

Oct 12, 2019 at 2:10 pm
#113471
Moderator
Shahriar
Staff OP

Currently, Dropbox add-on doesn’t support restricted packages when attaching a folder. Allow access option has to be “All Visitors” in case of Folder attachment. Check this demo package https://ferraricontabil.com.br/downloads/dropbox-test/

Oct 12, 2019 at 1:20 pm
#113470
Moderator
Shahriar
Staff OP

Please send temporary wp-admin login info in private reply to check the issue.

Oct 12, 2019 at 1:11 pm
#113468
Moderator
Shahriar
Staff OP

Make a custom template for /download-manager/tpls/lock-options/email-lock-form.php and add the following code after line 78. That should close the modal after submitting the email.

setTimeout(function () {
    window.parent.hideLockFrame();
}, 1000);

Template file documentation https://www.wpdownloadmanager.com/doc/template-files/ Basically, copy the file and place it in /active-theme/download-manager/lock-options/email-lock-form.php. Then make the necessary changes.

Oct 12, 2019 at 12:51 pm
#113465
Moderator
Shahriar
Staff OP

No, your setting and data won’t be affected by the update.

Oct 12, 2019 at 12:49 pm
#113464
Moderator
Shahriar
Staff OP

You can add redirect parameter with login shortcode like the following example.

[wpdm_login_form redirect="https://ferraricontabil.com.br/meus-downloads/"]

One of your plugins or the active theme is injecting irregular <p> tags in login shortcode content which is breaking the JS http://prntscr.com/pibgak The login issue is coming from there. You can try deactivating other plugins temporarily to check where it is coming from. Let me know the update.

Thanks.

Oct 12, 2019 at 11:40 am
#113461
Moderator
Shahriar
Staff OP

Add the following CSS to Appearance > Customize > Additional CSS. Adjust the color code if you want differernt color.

#wpdm-all-packages tbody {
    color: #fff;
}
Viewing 25 posts - 976 through 1,000 (of 12,513 total)