Home / Topics / Download Manager Free / Unable to uplaod files – Select file area disapears …

Unable to uplaod files – Select file area disapears …

Viewing 5 posts - 1 through 5 (of 5 total)
Oct 9, 2019 at 2:56 pm #113353

René Michaux
Member

Hello guys, I’m new in WP download manager …
I already uploaded files thru the administration interface, without any problem, just enough to test how it works.
But since a few days, just before starting to train other fellows, it fails : the upload area just appears for less than one second.
Then the upload box reduces in size, and the upload area is no more visible.

Screen capture

Thanks for any help.
René

Versions : WP 5.2.3–fr, OceanWP theme, WPDM 3.0.2

Oct 12, 2019 at 11:28 am #113459

Shahriar
Moderator

Are you referring to the Attach File meta box? http://prntscr.com/piaprs Please upload your screenshot somewhere else and send me the link.

Please send temporary wp-admin login info in private reply to check the issue. You can try deactivating other plugins temporarily to check if this is coming from another plugin.

Oct 12, 2019 at 12:39 pm #113462

René Michaux
Member
This reply has been marked as private.
Oct 12, 2019 at 2:25 pm #113473

Shahriar
Moderator

The OSM plugin is adding some CSS in .tab-content class but didn’t add any unique prefix. So, it is messing up WPDM CSS as it uses the same class for the attach file area. They could add the CSS with their own class like this .osm-plugin .tab-content to avoid interfering with third party elements.

https://www.evernote.com/l/AUfj-JR5oW9IgrpyjagVM2a0fyXemGYMylsB/image.png

Oct 12, 2019 at 2:38 pm #113475

René Michaux
Member

Thanks again Shahriar,
I didn’t succeed OSM working well for our needs, so I will try to find another plugin more WPDM friendly !
Have a nice day
René

Viewing 5 posts - 1 through 5 (of 5 total)

The topic ‘Unable to uplaod files – Select file area disapears …’ is closed to new replies.