Shahriar

Manage your purchases, downloads, and account settings

Forum Replies Created

Viewing 25 posts - 7,426 through 7,450 (of 12,513 total)
Sep 17, 2017 at 4:45 pm
#62971
Moderator
Shahriar
Staff OP

Please send login info in private reply.

Sep 17, 2017 at 4:44 pm
#62970
Moderator
Shahriar
Staff OP

Looks like files are not being uploaded to the /upload/download-manager-files directory. Could you please send FTP info? I have to check directory permissions.

Sep 17, 2017 at 3:47 pm
#62968
Moderator
Shahriar
Staff OP

Your download page http://www.optika-italy.com/download/optikam-hdmi-easy-en-it-es-fr-de-pt-pdf/ is showing the login form. So, user do not have the download link ( the one you are pasting in browser url field ) when he is not allowed to download the file and not logged in.

You are getting this URL only after loggin in, so there is no point in redirecting a logged in user to the login page.

Let me know if the issue is not clear to you yet. Or is there anything I missed?

Sep 17, 2017 at 3:23 pm
#62966
Moderator
Shahriar
Staff OP

There is no ready option available for that. We are using a custom template in our doc page to arrange data from on sidebar.

Archive Page Sidebar View is similar to what you want. You can check the demo here https://demo.wpdownloadmanager.com/wpdmpro/archive-page-sidebar/

But to customize it more custom coding is required. Please check our custom upgrade service fee here.

Sep 17, 2017 at 3:16 pm
#62965
Moderator
Shahriar
Staff OP

We have added extra parameter recommended to control the suggested downloads. Please check the shortcode doc here https://www.wpdownloadmanager.com/doc/short-codes/wpdm_user_dashboard-user-dashboard-short-code/

[wpdm_user_dashboard recommended="recent" signup=1 flaturl=0 fav=1]

Sep 17, 2017 at 3:11 pm
#62964
Moderator
Shahriar
Staff OP

It is coming from Advanced Access Control addon. Please remove following line from /wpdm-custom -access-level/wpdm-custom -access-level.php file to get rid of it in dashboard.

add_filter("wpdm_user_dashboard_menu", "dashboardMenu");

Sep 17, 2017 at 3:04 pm
#62962
Moderator
Shahriar
Staff OP

Please check now.

Sep 12, 2017 at 8:59 pm
#62769
Moderator
Shahriar
Staff OP

Please replace [download_link] tag with following code in your custom template to open link in new tab,

<a target="_blank" href="[download_url]">Download</a>

Sep 12, 2017 at 8:57 pm
#62768
Moderator
Shahriar
Staff OP

Okay got it.

Sep 12, 2017 at 8:29 pm
#62764
Moderator
Shahriar
Staff OP

Which country did you select as Base Country in Premium package settings?

Sep 12, 2017 at 8:24 pm
#62763
Moderator
Shahriar
Staff OP
This reply has been marked as private.
Sep 11, 2017 at 7:13 pm
#62711
Moderator
Shahriar
Staff OP

Please allow plugin editor access. I can’t edit plugin now. I have to run some test to find the issue.

Sep 11, 2017 at 7:06 pm
#62709
Moderator
Shahriar
Staff OP

Please try now. Unlocked your key from the staging domain.

Sep 11, 2017 at 7:05 pm
#62708
Moderator
Shahriar
Staff OP

Add following JS in your theme’s footer.php file. That should disable the download button after the first click.

jQuery('body').on('click', '.wpdm_submit_wait .btn-success', function() {
            jQuery(this).addClass('disabled');
});

I couldn’t test if it works on your site as I don;t have the password to download the file.

Sep 11, 2017 at 6:48 pm
#62707
Moderator
Shahriar
Staff OP

If the Download Manager plugin network activate then deactivate it from network admin. Then activate it in each sub-site separately. If that doesn’t solve the issue please send temporary wp-admin login info in private reply.

Thanks.

Sep 11, 2017 at 6:46 pm
#62706
Moderator
Shahriar
Staff OP

Hi,

It is not possible yet to change currency symbol position. We shall add that feature in next release of Premium Package add-on. The update is coming within this week.

Thanks.

Sep 11, 2017 at 6:42 pm
#62705
Moderator
Shahriar
Staff OP

Hi,

The view of search result page is designed by your theme. WPDM doesn’t have authority there. Although your theme search template should link the search result to the details page, not sure why the title is not clickable.

But if you want a clean package search functionality Directory Add-on is the best solution. You can check the demo here https://demo.wpdownloadmanager.com/wpdmpro/archive-page-default/ There are multiple views available. Check others from the dropdown.

It is not possible to search inside document/file content. WPDM doesn’t have that feature.

Thanks.

Sep 9, 2017 at 8:29 pm
#62663
Moderator
Shahriar
Staff OP

Please check WPDM documentation here https://www.wpdownloadmanager.com/docsfor/download-manager-pro/

You can show download using various shortcodes. Check the shortcode section in documentation page for more details.

Sep 9, 2017 at 8:05 pm
#62660
Moderator
Shahriar
Staff OP

Please send temporary wp-admin login info in private reply to check these issues. The download looks like related to the server. However, after checking admin area I can provide more insight on this.

WPDM counts only first download when the same user downloads the same package multiple times. But we can make it count each download if you want it that way.

Sep 9, 2017 at 7:58 pm
#62659
Moderator
Shahriar
Staff OP

1 ) You can upload new images from Dashboard Downloads Add New page. You can attach one or more images to each package. [ Related Doc ]

2 ) When creating a new package set the price from package settings meta box. This prices is applied when someone buys current product without any membership. [ Related Doc ]

3 ) In add new package page there is a Require Membership meta box. Select all membership plans that have access to current package.

4 ) I have created a sample membership plan. You can create more from Dashboard Membership Plans page. All membership plans are shown in this page https://oni-online.com.au/wp-admin/post.php?post=636&action=edit

5 ) You have to setup your membership payment gateways from Dashboard Membership Settings Payment Gateways

Please check Membership docs here if you need more detailed info https://www.wpdownloadmanager.com/docsfor/wp-pro-membership/

Let me know if you have any more question.

Best Regards.

Sep 8, 2017 at 9:55 pm
#62647
Moderator
Shahriar
Staff OP

You need the Default Values add-on to set default values for new packages. Please check details here  https://www.wpdownloadmanager.com/download/wpdm-default-values/

Sep 8, 2017 at 9:54 pm
#62646
Moderator
Shahriar
Staff OP

Couldn’t login using the user donfreeman@unclejakemedia.com

I ran a test here http://forensicsciencenetwork.com/?page_id=2299&preview=true

Looks like files from user role and AAC username, both types are listed in the page.

Sep 8, 2017 at 8:45 pm
#62645
Moderator
Shahriar
Staff OP

This css are added by CustomCSS function in /verse/admin/ThemeEngine.class.php file.

Sep 8, 2017 at 8:42 pm
#62644
Moderator
Shahriar
Staff OP

You can use wpdm_email_lock_heading filter to modify panel header text.

Filter Documentation: https://www.wpdownloadmanager.com/doc/filter-reference/wpdm_email_lock_heading/

Button label can be changed from package settings ( Link Label option )

Sep 8, 2017 at 7:20 pm
#62643
Moderator
Shahriar
Staff OP

Check Image Button settings page. Is that page is missing then a re-installation of the add-on should fix it.

If that’s not the case, please send temporary wp-admin login info in private reply to check the issue.

Viewing 25 posts - 7,426 through 7,450 (of 12,513 total)