Shahriar

If you use Block Hotlink add-on user must come to your site to initiate the download even if he had the direct download link.

Can’t access the site. ASking for HTTP auth. Please send HTTP password.

Hi,

Yes, it is possible. You can use [doc_preview] template tag in your page/link template to show document preview. And use [download_link] template tag to show download button.

There is a built-in page template with doc preview. You can use that or just create your own custom template using template editor.

Thanks.

Hi,

It is not possible. You can add a download button to each file in your filelist. But main download button will download all files.

Thanks.

Please add the following line after $views = get_post_meta($id, '__wpdm_view_count', true); ( maybe this line no 1599 in wpdm-fiunctions.php )

if( ! is_numeric($views) ) $views = 0;

From version 7.1 PHP emits a warning when a non-numeric value is encountered. We will also add the patch on our side for the next version.

Thanks.

Hi Susan,

First of all, I am really sorry that you had to deal with all these unexpected difficulties.

I see that you have modified the Prime theme. I checked the style.css file which was missing the theme info like version, name etc.

There is another old theme in wp.org with the same name. As the WPDM Prime version was missing WordPress was showing ‘Update Available’ message by confusing our theme with the wp.org theme. So, I think someone updated the theme by clicking the ‘update’. And as a result, our theme was removed and the wp.org Prime theme was installed. And all of these happened due to the missing Prime theme info.

Now, I have added the theme info again in the style.css file which removed the ‘update available’ notice from the Prime theme. So, the issue shouldn’t happen again.

Another thing is, you should use a child theme if you want to modify theme feature or look. That will keep your modification safe when there is a theme update available.

About the search issue, are you using a custom search from there? The form code should look like the following snippet,

<form action="<?php echo home_url('/'); ?>">
                            <div class="input-group search-inputs">
                                <input type="hidden" name="post_type" value="post" />
                                <input type="text" name="s" placeholder="<?php _e('Search...','the-next'); ?>" value="" class="form-control input-sm search">
                            <span class="input-group-btn">
                                <button type="submit" class="btn btn-sm"><i class="tn-search"></i></button>
                            </span>
                            </div>
                        </form>

Please use this code or just use the search as it comes with the prime theme ( e.g. https://themes.wpdownloadmanager.com/prime/download-category/free/ )

Please let me know if you have any other query.

Thanks.

Hi,

You can use a custom template for frontend upload form to simplify the upload page. You have to create a custom template based on /download-manager/tpls/wpdm-add-new-file-front.php

Please check this doc ( https://www.wpdownloadmanager.com/doc/template-files/ ) to know more about custom templates.

Thanks.

Hi Sergio,

Unlocked your key. You can use it on your new domain now.

Best regards.

Does it show the invalid key error or the save settings button just keeps spinning?

Hi @maldboy88,

1 ) Unlocked your key. However, you do not have to use the key in localhost. Use it on your live server.

2 ) Please try disabling other plugins. It could also be a file permission issue. Please check if you can access WPDM JS/CSS from the browser.

Hi Sven, Unlocked your key.

Thanks.

Hi,

Your server is blocking the WPDM ajax request. Are you hosting on Siteground? In that case, please add the following code to your .htaccess to allow the ajax request. That should fix the password generator issue.

<IfModule mod_security.c>
SecFilterRemove 001868
</IfModule>

About the Downloads add-ons page, that page actually doesn’t have relation with WPDM features. It just lists available WPDM add-ons you can purchase. However, we fixed that error but the new version hasn’t been released yet. We are running some final tests before the release.

Best regards.

Could you please send wp-admin login info? Maybe the user you are testing with doesn’t have the role you have set in package settings.

Could you please send temporary wp-admin login info? I have to check your installation to find the reason behind this issue. This works on my setup.

1 ) Set feature package category from Customizer Homepage ( Marketplace )

https://www.evernote.com/l/AUdE-iSKT2VCJLR1jDa0-PXl91cnef4ro28B/image.png

2 ) You need this addon to block hotlinks https://www.wpdownloadmanager.com/download/wpdm-block-hotlink/

3 ) You can set single post page sidebar from Customizing ▸ Layouts ▸ Default Post Layout

4 ) In jumpstart, We applied a different header with a background only for the blog page. In next version, Will add an option to use a regular header like other pages.

Please try now. It should work this time as I have unlocked the key from the old site.

Maybe there is a JS error on the page. However, I have to check your installation to find the exact reason behind it. Please send temporary wp-admin login info in private reply to check the issue on your installation.

Please send temporary wp-admin login info in private reply to check the issue.

Hi,

There was a JS issue in the theme. Fixed it and tested the frontend upload. Looks like everything is working now.

Thanks.

Hi,

Looks like search is working. Here is a screenshot of my test.

https://www.evernote.com/l/AUc-GSj4orRBc49SOnyv-T-ZoYiFCvBU6AoB/image.png

Please let me if the problem still there or I missed something.

Best regards.

Please try cleaning WPDM cache from Basic Settings. That should fix the issue if it is related to cache.

https://www.evernote.com/l/AUcqHPt9eORMLK02pjsFWjJ2m4riySvHA48B/image.png

Send FTP info in private reply if problems persist after cleaning cache. Also, please assign the administrator role to the temp user.

Hi,

Are you using directory import feature? It is possible to keep the package name same as filename but requires some code customization. Please send wp-admin and FTP info in private reply. I will make required changes.

About the TinyMCE add-on, sorry, it is not possible to remove the package from there. But you can use category or all packages shortcode to all files instead of inserting each package separately.

Let me know if you have any other query.

Thanks.

Hi,

You can use PDF Viewer add-on ( https://www.wpdownloadmanager.com/download/wordpress-pdf-viewer/ ) to show PDFs. And set the access only to subscribers from package settings.

Thanks.

1 ) Please send me your license key to unlock it from the old site

2 ) Looks like some WPDM CSS/JS are missing. Try a re-installation or send temporary wp-admin login info in private reply.

Hi Tomasz,

Unlocked your key from dev site. Please try now.

Thanks.