Shahriar

Forum Replies Created

Viewing 25 posts - 6,176 through 6,200 (of 12,513 total)
Mar 20, 2018 at 8:50 pm
#71956
Moderator
Shahriar
Staff OP

Hi,

Unlocked your key from the old domain. You can use it on the new site.

Thanks.

Mar 20, 2018 at 8:43 pm
#71955
Moderator
Shahriar
Staff OP

Hi,

Please try deactivating other plugins. You can also take a look at the /uploads/download-manager-files/ directory to check the original filenames.

We need wp-admin and FTP info to check this on your installation. Please send login info in private reply if you can find the reason behind this issue.

Best regards.

Mar 20, 2018 at 4:06 pm
#71938
Moderator
Shahriar
Staff OP
This reply has been marked as private.
Mar 20, 2018 at 3:57 pm
#71937
Moderator
Shahriar
Staff OP

Hi,

Looks like the issue is related to some siteground mod security rules. It is responding with the following message when filename contains script word in it.

https://www.evernote.com/l/AUdSxCherC5IhZnEf62upXQaF-KZjOL3brYB/image.png

Please ask the server support to remove this filter ( allow file upload with script name ) by editing .htaccess file.

Thanks.

Mar 20, 2018 at 3:39 pm
#71936
Moderator
Shahriar
Staff OP

Hi Felipe & Laurent,

Unlocked your keys from old domains. License keys should work on your new domains now.

Thanks.

Mar 20, 2018 at 3:36 pm
#71934
Moderator
Shahriar
Staff OP

Please send the login info in private reply. */* does not work.

Mar 20, 2018 at 3:33 pm
#71933
Moderator
Shahriar
Staff OP

Please try now.

Mar 17, 2018 at 7:43 am
#71714
Moderator
Shahriar
Staff OP

Hi,

We will add the feature in future of WPDM. For now, you can add the following code to your theme’s functions.php file to add the category filter in all downloads admin page.

add_action('restrict_manage_posts', 'wpdm_filter_packages_by_taxonomy');
function wpdm_filter_packages_by_taxonomy() {
    global $typenow;

    $taxonomy  = 'wpdmcategory';

    if ($typenow == 'wpdmpro') {

        $selected      = isset($_GET[$taxonomy]) ? $_GET[$taxonomy] : '';
        $info_taxonomy = get_taxonomy($taxonomy);
        wp_dropdown_categories(array(
            'show_option_all' ► __("Show All {$info_taxonomy->label}"),
            'taxonomy'        ► $taxonomy,
            'name'            ► $taxonomy,
            'orderby'         ► 'name',
            'selected'        ► $selected,
            'show_count'      ► true,
            'hide_empty'      ► true,
        ));
    };
}
add_filter('parse_query', 'wpdm_convert_id_to_term_in_query');
function wpdm_convert_id_to_term_in_query($query) {
    global $pagenow;
    $post_type = 'wpdmpro';
    $taxonomy  = 'wpdmcategory';
    $q_vars    = &$query->query_vars;
    if ( $pagenow == 'edit.php' && isset($q_vars['post_type']) && $q_vars['post_type'] == $post_type && isset($q_vars[$taxonomy]) && is_numeric($q_vars[$taxonomy]) && $q_vars[$taxonomy] != 0 ) {
        $term = get_term_by('id', $q_vars[$taxonomy], $taxonomy);
        $q_vars[$taxonomy] = $term->slug;
    }
}

Thanks.

Mar 16, 2018 at 7:30 pm
#71700
Moderator
Shahriar
Staff OP

Hi,

I check this URL http://designpress.ip-technology.it/adi-milano-presenta-il-libro-di-alessandro-guerriero/ But found no issue. Could you please send me the package URL where you faced those 2 issues.

Thanks.

Mar 16, 2018 at 7:23 pm
#71698
Moderator
Shahriar
Staff OP

Could you please send temporary wp-admin login info in private reply to check the issue?

Mar 16, 2018 at 6:17 pm
#71696
Moderator
Shahriar
Staff OP

Hi,

Changing the upload form doesn’t change the shortcode. The same shortcode [wpdm_frontend flaturl=0] will display your custom form.

Setting a default featured image requires code customization.

Best regards.

Mar 16, 2018 at 6:14 pm
#71695
Moderator
Shahriar
Staff OP

Hi,

Once a form is submitted Form Lock doesn’t show the form again when the user is in the same session. But in a new session form will appear again. It is applicable to a single package/download.

But usually, people use different forms for different downloads. So, unlocking one package doesn’t unlock other packages.

Thanks.

Mar 16, 2018 at 5:59 pm
#71694
Moderator
Shahriar
Staff OP

Hi,

We have fixed this issue in the next version of WPDM which is coming soon.

Thanks.

Mar 16, 2018 at 5:57 pm
#71693
Moderator
Shahriar
Staff OP

Hi,

Please install the Pro version again. You can just disable and delete free version. Then install the Pro version.

Your custom link/page templates will still be there if you used template editor to create those templates.

Thanks.

Mar 16, 2018 at 10:31 am
#71671
Moderator
Shahriar
Staff OP

Hi,

I have unlocked the key from the old domain. It should work on new site now.

– Best regards.

Mar 14, 2018 at 10:17 am
#71557
Moderator
Shahriar
Staff OP

Your server is still blocking the AJAX request. Here is the server response,

https://www.evernote.com/l/AUdSxCherC5IhZnEf62upXQaF-KZjOL3brYB/image.png

Please ask your server support to allow the AJAX requests from the Download Manager Pro.

Mar 14, 2018 at 10:00 am
#71555
Moderator
Shahriar
Staff OP

Hi, Unlocked your key from the old site. – Best regards.

Mar 13, 2018 at 8:35 pm
#71536
Moderator
Shahriar
Staff OP

Hi,

I see the package image there.

https://www.evernote.com/l/AUeNN4YpXrJNMqnHn01ejZXjJPPLz5l8CD0B/image.png

or did you mean something else?

Mar 13, 2018 at 8:30 pm
#71535
Moderator
Shahriar
Staff OP

I have to check your installation to find a solution for this issue. Please send the login info in private reply.

Mar 13, 2018 at 8:26 pm
#71533
Moderator
Shahriar
Staff OP

Please send login info in private reply. I will check if it is possible to translate the string. You can also contact with WPML team, maybe they will have a quick solution for this kind of issues.

Mar 13, 2018 at 8:23 pm
#71532
Moderator
Shahriar
Staff OP

Hi,

We are releasing an update for 2Checkout add-on soon to fix the issue. The update will be released within this week.

The order will be completed right after the payment is made.

Thanks.

Mar 13, 2018 at 8:20 pm
#71530
Moderator
Shahriar
Staff OP

Could you please reactivate the login info? Most probably the ajax request still being blocked. But I have to check to be sure.

Mar 13, 2018 at 8:18 pm
#71529
Moderator
Shahriar
Staff OP

Right sidebar layout works fine in my setup. Maybe you didn’t select the sidebar from the select dropdown. However, if you can’t figure it out, please create an admin account with support@wpdownloadmanager.com and send login info in private reply.

Please remove $.scrollSpeed(100, 800); from /jumpstart/assets/js/theme.js file to fix the scroll issue.

Mar 13, 2018 at 7:54 pm
#71528
Moderator
Shahriar
Staff OP

Hi,

The issue is related to file extension. Please use the lowercase letter ( jpg instead of JPG ) in your file extension. That will fix this issue.

Thanks.

Mar 13, 2018 at 7:40 pm
#71526
Moderator
Shahriar
Staff OP

Hi,

Do you have the latest version ( 4.7.3 ) of Download Manager Pro? This feature is working fine on my test server.

Could you please send FTP and wp-admin info in you are having this issue in the latest version of the plugin?

Best regards.

Viewing 25 posts - 6,176 through 6,200 (of 12,513 total)