Shahriar

Forum Replies Created

Viewing 25 posts - 5,851 through 5,875 (of 12,513 total)
May 23, 2018 at 5:40 pm
#76983
Moderator
Shahriar
Staff OP

WPDM works with any major multilingual plugin. You can use wpml as most users use that one.

May 23, 2018 at 5:38 pm
#76982
Moderator
Shahriar
Staff OP

Please share the shortcode you are using there.

May 23, 2018 at 5:31 pm
#76981
Moderator
Shahriar
Staff OP

Hi Anand,

Yes, you can add custom fields using our Advanced Custom Field add-on. Please check add-on details here https://www.wpdownloadmanager.com/download/advanced-custom-fields/

For each custom field, the add-on generates a template tag and PHP code. So, you can show the custom data easily in your custom link/page template or in a PHP template file.

Thanks.

May 23, 2018 at 5:26 pm
#76980
Moderator
Shahriar
Staff OP

Hi Kathleen, Replied to your Pro forum ticket. Please check there. Thanks.

May 23, 2018 at 5:25 pm
#76979
Moderator
Shahriar
Staff OP

Hi Kathleen,

Please deactivate and delete the free version first, then install the Pro version. Your downloads will still be there. Deleting plugin doesn’t delete downloads.

Please send temporary wp-admin login info in private reply. I will make a small change to anonymize IP.

Here is our privacy policy http://w3eden.com/privacy-policy.html

Thanks.

May 23, 2018 at 5:05 pm
#76977
Moderator
Shahriar
Staff OP

Looks like those errors are shown only in Chrome. I was testing with Firefox. However, some icons are not available in WPDM icon library. As a fallback, we use the unknown.svg icon. If you select the package icon manually when creating the package there will be no error.

I have attached 2 icons for vsd and dotx

And for other missing icons ( xlt, xltx etc ) you have to select another icon from package settings icons tab when editing/creating the package.

May 23, 2018 at 11:21 am
#76940
Moderator
Shahriar
Staff OP

Yes, same for any WPDM add-on. Deleting add-on/plugin doesn’t delete settings.

How did you lose your design? Did you add custom CSS in WPDM? Editing plugin files are not suggested because you will lose your changes after the update.

May 23, 2018 at 11:17 am
#76938
Moderator
Shahriar
Staff OP

Yes, changes will be gone after plugin update. There are 2 options, you can re-do it after each update or create a custom add-on to for this shortcode ( requires customization service ).

May 23, 2018 at 11:13 am
#76937
Moderator
Shahriar
Staff OP

Mailed download link expires when you update the package. Or it is happening without updating package? Please send me the package URL to check.

May 23, 2018 at 11:10 am
#76935
Moderator
Shahriar
Staff OP

Hi,

This is possible to some extent but requires a custom solution. We could build some custom shortcodes which will list packages from all network sites.

Our customization team provides this kind of services. If you want to proceed with customization please mail your specifications in this address customize@wpdownloadmanager.com to get a quote.

Thanks.

May 23, 2018 at 11:03 am
#76932
Moderator
Shahriar
Staff OP

Please send temporary login info in private reply. This looks like a JS related issue.

May 23, 2018 at 10:55 am
#76844
Moderator
Shahriar
Staff OP

You have to edit plugin code for that. I have marked the required changes in the following screenshot,

https://www.evernote.com/l/AUdipcjMJJ1H85ZEuVnUfTeWQwajWJ8XxEcB/image.png

May 23, 2018 at 10:44 am
#76838
Moderator
Shahriar
Staff OP

You are using the old version of WPDM. Suggested changes will work on the latest version of the plugin. If there is no reason to keep using the older version please install the latest version ( Download it here )make and make the changes I pointed in my previous reply.

Or let me know if it is okay to install the updated version.

May 23, 2018 at 10:33 am
#76833
Moderator
Shahriar
Staff OP

Please send temporary wp-admin login info in private reply to check the issue.

May 23, 2018 at 10:32 am
#76832
Moderator
Shahriar
Staff OP

From the next version, we will add the support for editor role too. For now, replace the line no 24 in /download-manager.php file with the following code to allow editor role to access the custom columns,

define('WPDM_ADMIN_CAP','publish_pages ');

May 23, 2018 at 7:05 am
#76780
Moderator
Shahriar
Staff OP

You can use this URL for logout link http://yoursite.com/wp-login.php?action=logout

May 23, 2018 at 7:03 am
#76779
Moderator
Shahriar
Staff OP

Please send me the page URL where you are getting this errors. I found no such error in package details page or a shortcode page.

May 22, 2018 at 7:35 am
#76596
Moderator
Shahriar
Staff OP

Managed to access the admin from another IP. Re-installed the Download Manager and everything seems okay now.

May 22, 2018 at 7:23 am
#76595
Moderator
Shahriar
Staff OP

It is not possible to conditionally hide the button without code customization.

But you can use a custom template for packages that have no attached files. Just clone the current template you are using now and remove the [download_link] template tag from there.

May 22, 2018 at 6:50 am
#76594
Moderator
Shahriar
Staff OP

Please install the latest version of Download Manager Pro. That should fix the issue.

May 21, 2018 at 9:54 pm
#76585
Moderator
Shahriar
Staff OP

Add the following code at the bottom of Swift’s functions.hp file. That should fix the issue.

if( ! function_exists('wpdm_total_downloads') ){
    function wpdm_total_downloads($uid = null){
        global $wpdb;
        if(isset($uid) && $uid > 0)
            $download_count = $wpdb->get_var("select sum(pm.meta_value) from {$wpdb->prefix}postmeta pm, {$wpdb->prefix}posts p where meta_key='__wpdm_download_count' and p.ID = pm.post_id and p.post_author = '{$uid}'");
        else
            $download_count = $wpdb->get_var("select sum(meta_value) from {$wpdb->prefix}postmeta where meta_key='__wpdm_download_count'");
        return (int)$download_count;
    }
}
May 21, 2018 at 9:43 pm
#76584
Moderator
Shahriar
Staff OP

I have installed the latest version there. The downloads are working now. By the way, deleting the plugin doesn’t delete your downloads or settings.

May 21, 2018 at 6:05 pm
#76575
Moderator
Shahriar
Staff OP

I have to check your installation. Please send temporary wp-admin login info in private reply.

May 21, 2018 at 6:04 pm
#76574
Moderator
Shahriar
Staff OP

Please install the latest version of Download Manager Pro. You can download it here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

Latest Premium Package requires latest WPDM.

Send temporary wp-admin login info in private reply if you need further assistance on this issue.

Best regards.

May 21, 2018 at 5:56 pm
#76573
Moderator
Shahriar
Staff OP

I have added a category archive template in your verse-child theme. Now hide everything feature will work in category pages.

Viewing 25 posts - 5,851 through 5,875 (of 12,513 total)