Forum Replies Created
Please use the lowercase file extension ( .jpg instead of .JPG ) That worked for me.
No, Pro license can be used in only one domain/sub-domain. Unlocked the key, you can use it on your new site now.
You were using the Download After Submit add-on for Liveform. We dropped the support for this add-on because Form Lock ( https://www.wpdownloadmanager.com/download/wpdm-form-lock/ ) is a better product for this use case. I have installed the Form Lock on your site and form locked downloads are working now.
Your key is linked to dafunda.com Do you want to transfer the key to the new domain?
If you want to use the WPDM on both sites you need Business License ( up to 5 domain/sub-domains )
We released the update today. You will find the following option in Basic Misc Panel.
https://www.evernote.com/l/AUfDX6M_EHFHdqjqWqUBr4PEupGcwTcXnuwB/image.png
1 ) All cookies are erased when the user closes the browser. WPDM does not store persistent cookies.
2 ) No, if user downloads without login and the package is open ( not locked ) no cookies are set.
Do you have the latest version of WordPress? If not please update the WordPress version.
1 ) Deactivate and delete the old version of Download Manager. It won’t delete your files/packages
2 ) Download the latest version of the plugin from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases and install it.
Divi theme’s credentials are not related to Download Manager. However, if you need help in update process send wp-admin login info in private reply. I will install the updated version there.
Sorry about the order issue. It was due to a 2CO IPN issue. It has been fixed now.
The login issue in updates tab maybe related to password. Have you changed your password on our site recently? If you think your WPDM credentials are okay please send me the info in private reply including wp-admin access to your site.
Download Manager sets the following cookies and these cookies are essential for the plugin to perform the basic functions. All of these are temporary means cookies are erased after closing the browser.
unlocked_{file_id} – Tracks whether or not the current visitor unlocked a package/download.
wpdmimported – Tracks the imported files of a directory when bulk importing files from a server dir.
wpdm_getlink_data_{key} – Remembers the package/download data of an unlocked package/download for current user.
global_success – Used to track user registration.
And about the IP logging, Download Manager logs the users IP address for each download. If you want you can disable it from settings ( from the next version which will be released today ) or add the info about this in your privacy policy to inform users.
The plugin doesn’t send any information about users to anyone else. I am assuring you using WPDM won’t get you in trouble with the law. The issue is sensitive when using user data for Advertising or sharing with third parties. None of which is done by WPDM.
Your Private Download Links Usage Limit: was set to 0 ( In Basic Setting Tab ). That is the number of times the URL can be used to download the file. I have set it to 5 and download is working like a charm.
Could you please explain little more? Or send temporary wp-admin login info in private reply?
Please install the latest version of Download Manager. We have added the option to disable IP logging.
Hi,
You can use our Newsletter Add-on to send new download notification when creating a new package. Please check the add-on details here https://www.wpdownloadmanager.com/download/wordpress-newsletters-autoresponder-plugin/ and let me know if you have any question.
Thanks.
Hi,
If you want to use WPDM on both sites you need the Business license. Please purchase the Special Pack here https://www.wpdownloadmanager.com/download/wordpress-download-manager-special-pack/
And send me the WPDM Pro order id. I will cancel the Pro order after you Special Pack purchase.
Thanks.
Looks like that’s a bug in latest Premium Package. Releasing an update asap to fix it.
Please send temporary wp-admin login in private reply and package url to check the issue.
Please send temporary wp-admin login info in private reply to check the issue. This may be related to the email template. You can try saving the password-reset email template from Downloads Templates Email Templates page.
Please send temporary wp-admin login info in private reply to check the issue. Make sure plugin editor is accessible by the temp user.
Works for me, although I removed the custom field columns. The issue may be related to the available total space for all of your columns. However, please send temporary wp-admin login info in private reply so I can check this issue more closely on your installation.
Please download the latest version of image button add-on here https://www.wpdownloadmanager.com/download/wpdm-image-button/
Here is the list of cookies WPDM uses.
unlocked_{file_id} – Tracks whether or not the current visitor unlocked a package/download.
wpdmimported – Tracks the imported files of a directory when bulk importing files from a server dir.
wpdm_getlink_data_{key} – Remembers the package/download data of an unlocked package/download for current user.
global_success – Used to track user registration.
If you need detailed privacy policy text you can follow ours ( http://w3eden.com/privacy-policy.html ) as it covers everything.
About the download log’s IP address, we are releasing an update today which will allow you to disable the IP logging. If IP logging is enabled our privacy policy ( http://w3eden.com/privacy-policy.html ) covers the related info to let users inform about that.