Shahriar

Sorry for the delayed reply.

Your admin area never loads 100% from my side. Looks like some css are missing. I deleted the Download Manager plugin to check if it related to it. But issue exists even after that. Can you access the dashboard area or is it same from your side too?

https://www.evernote.com/l/AUfCKQSvMbdLDqghWKNkP__EvU51EvF3zCwB/image.png

You can try switching theme or deactivating all plugins to find where this issue is coming from. Let me know the update.

1. Pro is not installed there. To install Pro, deactivate and delete the free version of Download Manager

2. Download the Pro version here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

3. Install the pro version and activate it.

Please install the updated version of Skrill Add-on. You will find add-on settings in Premium Package Payment tab.

Unlocked the key. Please try now.

I have installed the updated version ( released yesterday ) PDF Stamper add-on which is working with old Premium Package. We are working on next update of Premium Package, guest order issue will be fixed there. For now, keep using the version you have there.

Your calendar plugin loading it’s own Bootstrap. Disabled WPDM Bootstrap JS. Dropdown working now.

The default login required message ( You will find it in the basic settings tab ) works exactly the way you want. The format looks like the following,

<a href="http://localhost/wpdm/wp-login.php?redirect_to=[this_url]" class="btn btn-danger btn-sm"><i class="fa fa-lock"></i> Login</a>

You can place this in the login required message, just update the URL (http://localhost/wpdm/wp-login.php) to your login URL.

Add required attribute in the following template file in the marked line to make the title field required,

https://www.evernote.com/l/AUd_78uLdRJLq59y6Wt_cyne9y8TVrq_bwQB/image.png

Adding the following CSS in your theme’s style.css should fix the issue.

.w3eden .wpdm_icon { max-width: 1.5em; }

If it doesn’t work let me know.

Unlocked the key. Please try now.

If other WPDM styles & scripts loading via https then front.css should use the same too as we used the same approach to load all scripts. However, you can disable the front.css from WPDM settings that should solve the issue.

You are using HTTP on your site now. So I couldn’t check the difference.

Could you please re-check the login page ( http://www.companiesact2014.com/members-login/ ). I am getting The page isn’t redirecting properly error.

Looks like there is a conflict between WP Pro Membership and WPDM free version. We are fixing this in next update of WPDM Free. However, if you have Pro version of Download Manager, please install it.

Looks like your varnish cache is creating the login issue. Login is actually working but varnish is showing the cached page. You have to exclude the login, dashboard pages from caching. There should be an option to exclude selected URLs.

Please send me the URL to check. Maybe a CSS tweak will fix the issue.

How did you create your custom templates? Using template editor or template files? Templates created by template editor is saved in WordPress options table. So, custom templates should be there if you moved your DB.

The shortcode in your screenshot is coming from Accordion Add-on. Please check if this add-on is active or not. If you do not have it installed then download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases Activating the Accordion add-on will fix this issue.

There are JS errors on the page. Maybe coming from your new plugin which could create the issue with the drop-down. However, I have to check there to be sure. Could you please send the temporary admin login info?

You are using tree shortcode there. That’s how it works. The user can only see the packages she/he can download.

There are many shortcodes, each one has their own features. If you are trying to show all packages then best option if all downloads shortcode https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/

Using TinyMCE add-on ( https://www.wpdownloadmanager.com/download/advanced-tinymce-button/ ) you can insert shortcodes easily.

Directory Add-on ( https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/ ) has a shortcode [wpdm-tags cols="4" icon="tag" btnstyle="default"] which lists all tags and clicking a tag redirects user to the tag archive page.

You can also try this shortcode https://www.wpdownloadmanager.com/doc/short-codes/wpdm_tag-query-all-downloads-from-specified-tags/

Multi-file zip download is working now. I deleted the previous installation of the plugin and installed a fresh copy. If you face the issue on other sub-sites, just deactivate and re-activate the Download Manager.

The [download_link] template tag is working too. ( Removed onclick attribute & added {$post_vars['download_url']} in href tag [ line no 185 class.Package.php ] )

Your suggestions are noted for implementation. Thanks.

Please try now.

Hi Scott,

Sorry about that. Dev team may have missed the patch. For now, I have installed the previous version of the add-on with the patch. Will release an update soon.

I encountered another issue with PDF Stamper add-on. I have disabled it temporarily. Could you please send me the error log to check where it is coming from?

Best regards.

Unlocked the key from your old domain. Please try now.