Forum Replies Created
The images you have attached are not exist now. Are you facing the issue with 2023, 2024 and 2025 categories and its attached packages? Please kindly check and let me know.
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For adding a new tab in the Package Settings metabox, you can try the below code in your theme functions.php file,
// Add custom tab
add_filter('wpdm_package_settings_tabs', 'add_custom_package_tab');
function add_custom_package_tab($tabs) {
$tabs['custom_tab'] = array(
'name' ► 'Custom Settings', // Tab label
'callback' ► 'custom_tab_callback' // Function to render tab content
);
return $tabs;
}
// Callback function to display tab content
function custom_tab_callback() {
global $post;
// Get saved values
$custom_field = get_post_meta($post->ID, '__wpdm_custom_field', true);
?>
<div class="w3eden">
<table class="table table-bordered">
<tr>
<td width="150px">Custom Field:</td>
<td>
<input type="text"
class="form-control input-sm"
name="file[custom_field]"
value="<?php echo esc_attr($custom_field); ?>" />
</td>
</tr>
<!-- Add more fields as needed -->
</table>
</div>
<?php
}
// Save custom field values
add_action('save_post', 'save_custom_tab_data');
function save_custom_tab_data($post_id) {
if (defined('DOING_AUTOSAVE') && DOING_AUTOSAVE) return;
// Save custom field
if (isset($_POST['file']['custom_field'])) {
update_post_meta($post_id, '__wpdm_custom_field',
sanitize_text_field($_POST['file']['custom_field'])
);
}
}Please kindly check and let me know if it works for you.
Thank you and regards
Hello Scott,
Hope you are well. Thanks for writing to us. I have checked your page and found that the PDF viewer modal is loading properly as expected and I am also able to close the modal properly. Can you please kindly check again and let me know?
Thank you and kind regards
We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Hello Agence,
Hope you are well. And sorry for the inconvenience. Can you please elaborate on your issue is it Download Monitor plugin or Download Manager plugin? Please kindly check and let me know.
Thank you and kind regards
When did you have sent? Have you checked your order if auto renew has been disabled for it? Please kindly check.
Thank you and regards
I have checked again for read button of PDFs, https://www.lorenz-partners.com/newsletters-brochures/. It is not taking much time. Please kindly check.
Thank you
I have checked the read button of PDF, it is loading properly as expected from my side. Please kindly check and let me know.
Thank you and regards
Hello Secretary Lorenz & Partners,
Hope you are well. And sorry for the inconvenience. Can you please let me know which section the issue is appearing for this page, https://www.lorenz-partners.com/newsletters-brochures/ ? Please kindly check and let me know.
Thank you and kind regards
We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Hello JUNIOR VENTURIN DANIEL,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Hello Johnny,
Hope you are well. Can you please kindly elaborate on your issue, What you are trying to do? Please share your requirements, thus I can may help you on the issue. Please kindly check.
Thank you and regards
Hello Ninouche,
Hope you are well. And sorry for the inconvenience. Please kindly share your order id, thus I can forward it to our related authority. Please kindly check.
Thank you and regards
I have already forwarded your request. Please kindly have patience for the update information from our team.
Thank you and kind regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thank you again and regards
Please kindly check WPDM free 3.3.06 is available now with fix. Please kindly check and let me know.
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I have back with information from our team that, The condition is blocking the error message to appear in the login form, you can see it on the attached image, it is from your theme,
https://prnt.sc/0SC0b3f7412W
Kindly check and remove this condition from your theme.
Thank you and regards
I have checked your issue. I think, choosing from the Select From Media Library option is causing the issue. You can also choose the other option too. When you attach files from the media library/URL as a URL WPDM simply redirects/tries to open that in the browser that URL when a user clicks on the download button, but when you upload a file directly or attach a file from the server as a server path, WPDM handles the download process and so there it can decide whether the file will open in browser or force download. So, if your files are already in the media library, and you want them to download instead of open in the browser, please attach those files using the server file browser instead of the media library file selector. I hope you have understood. please check and let me know
Thank you and regards
It sends a request for validation from https://www.wpdownloadmanager.com/, which your server may be blocking the connection to the license validation. Please check.
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Your order is active now. Please kindly check.
Thank you and regards
I have information from our team that update will be available today. Please kindly check.
Thank you and regards
Hello David,
Hope you are well. And sorry for the inconvenience. Please kindly share the related Order Id, thus we can check the issue further. Please kindly check.
Thank you and regards
Hello Trisha Miller,
Hope you are well. Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Hello Kelly MacPhee,
Hope you are well. And sorry for the inconvenience. Please kindly share the related URL. If possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards