Forum Replies Created
Please kindly share here which features you want to include or fix, for feature requests, you can keep the feature requests here, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/. Please kindly check and let me know.
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The links you have shared are not properly formatted links. You can share directly the URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
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I have seen the issue, the appearance is working on elementor editor, but not on the front page, however, does it conflicting with any WPDM Add-on? Please kindly check and let me know.
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For changing role, the user needs to cancel the earlier subscription plan, thus from user that plan access will be removed. I have checked from our testing site. Please kindly share the login URL too for checking your issue. Please kindly check and let me know.
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Please check now. https://nkuniversity.net/downloads/monitoring/, Are you satisfied with this? Please kindly check and let me know.
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Hello Hannah,
Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
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I can’t say expected date. But it may be soon…
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You can again request in the chat. However, I have the information what I have the above. Please kindly check and let me know.
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Please kindly share the package URL. If you have already masked download URL then it shouldn’t give URL like this you have shared on the above. Please kindly check and let me know.
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I have back with information from our team authority that, order with custom coupon code is not illegible for affiliate. Please kindly check and let me know.
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Hello Mike Mooney,
Hope you are well. You can mask the download link from WPDM settings. Please kindly check and let me know.
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Our team have informed me they will fix the colsphone issue in the next update. Please kindly check.
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Hello Márcio Bettencourt,
Hope you are well. Thanks for writing to us. Please share your affiliate credentials and your account id details, thus I can forward it to our related team authority. Please kindly check and let me know.
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Sorry for the inconvenience. I have checked here by deactivating WPDM – Elementor, but here the issue you have claimed not appearing in this URL, https://test.franzmayer.org.mx/exposicion/bancos-indigenas-de-brasil after deactivating add-on. Please kindly check and let me know.
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I have checked, you have made many code adjustments. If any issue is appearing with default settings and plugin. Please kindly share the related URLs, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue, thus I can check and if any issue found we shall try to fix in the next updates. Please kindly check and let me know.
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It was conflicting with your active theme. However, for this category, https://nkuniversity.net/downloads/monitoring/, I have checked It is sorting by title I have checked. Please kindly check and let me know.
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It is the shortcode link-template, you shall find the default and other link template from Downloads > Templates > Link templates. Please kindly check and let me know.
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With my credentials that you have given, It has been added as a member for subscription that with your other account not working. I am requesting you to check with my credentials. Please kindly check.
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Hello Chelsea Profit,
Hope you are well. Thanks for writing to us. For non-logged members you can show them a subscription required message, thus after subscription they will be able to see the contents. For cancelling an active subscription after upgrade you can use Membership Settings > Cancel any active subscription when user subscribe to a new plan from Membership > Settings. And for your second question, can you please share the related URL for this? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue. Please kindly check and let me know.
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Hello Eric Johnson,
Hope you are well. Can you please kindly share the which addon store URL you are talking about that showing BUy Now? You can also share the related URL. Please kindly check and let me now.
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Hello PINT Inc,
Hope you are well. Are you trying to implement any custom implementation? We generally not provide detail custom solution here. However, any documentation related hook implementation we can help you here. And any custom solution you can knock here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/ with your requirements. Please kindly check and let me know.
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