Nayeem Riddhi

Hello,

I have adjusted the site with your issue. Please, let me know if it works for you.

Thanks.

Hello,

Please, give your temporary wp-admin login details in private reply for checking and also the related pages.

Thanks.

Hi,

It was conflicting with your theme CSS, I have adjusted it. Please check now. Press CTRL + f5 for hard reloading of your web page. and let me know if it works for you.

Thanks.

Hello,

Have you checked double locked option, please let me know.

Thanks.

Hello,

Please follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

The auto-update has been temporarily disabled due to a huge server load. We will reactive it soon.

Thanks.

Sorry I didn’t get it. can you provide it for adjustments?

Thanks.

Ok, I will try to make the adjustment with your previous ticket log info.

Hello,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

What you are trying to do?

Hello,

Has the problem been solved, the issue has been marked as solved. Please let me know.

Thanks.

Hello,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Glad to hear this, please don’t forget to review us here, https://wordpress.org/support/plugin/download-manager/reviews/ if you like our works.

Thanks.

Hello,

Please, download this script https://pastebin.com/tWN24YcB and paste it in download-manager/assets/js/ plugin directory, hope your problem will be solved. the file will be overwritten the front.js. if your problem doesn’t solve, please let me know.

Thanks.

Hi,

make it and press CTRL + F5 for refreshing your page and let me know, if it works for you,

.w3eden .package-title a { color:#398882 !important }

Thanks.

And if you want to create your templates from the admin panel you can buy the WPDM PRO version, there you will find lot of more features.

Thanks.

Hi,

You can follow this documentation for creating a new template, https://www.wpdownloadmanager.com/doc/template-files/ As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste it in tpls>page-templates for page template or tpls>link-templates for link template.

Thanks.

Ok, I will check for your issue

Hello,

Has the problem been solved?

Thanks.

Hello,

Please, give your temporary wp-admin login details in private reply for checking and also the related pages.

Thanks.

Ok, glad to hear that your problem has been solved.

Hello,

I will try to check it again.

Thanks.

• This reply was modified 5 years, 11 months ago by Nayeem Riddhi.

Hello,

Please, give your temporary wp-admin login details in private reply for checking and also give related pages.

Thanks.

Hi,

So you want what file has been downloaded by the User. you can easily view it from the Downloads > Stats option. Please let me know if it works for you.

Thanks.