Nayeem Riddhi

Hello,

Please check now, let me know if it works.

Thanks.

Hello,

@bhendricks, please open a separate ticket for your problem.

Thanks.

Hello,

Please follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

The auto-update has been temporarily disabled due to a huge server load. We will reactive it soon.

Thanks.

Please check, your problem has been fixed.

Thanks.

Please, check now, if you can see the images.

Thanks.

User will be mailed with the password, after filling the form, i think this function you want?

Have you got your reply email?

Thanks.

Hello,

Please, give your temporary wp-admin login details in private reply for checking. and also the related page for updating.

Thanks.

The popup modal is using /download-manager/tpls/link-templates/link-template-button-popup.php template. To customize this template, make a copy and place it in /active-theme/download-manager/link-templates/link-template-button-popup.php location. Then add your customization in this new template.

Now, this new template will override the default one. and your customizations won’t be lost during the plugin update.

Thanks.

@Ralph, please open a separate ticket for this.

Thanks.

Has the problem been solved? you have marked it as resolved

Hello,

Please follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

The auto-update has been temporarily disabled due to a huge server load. We will reactive it soon.

Thanks.

Yes,

It is possible. Just make Subscriber for your plans and in your related page where you will use shortcode. Check the option as the second image attached.

Image1:

Image2:

Thanks.

Hello,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Hello,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

You can clone the template which template you want to customize and then customize and save. Thus you can do this. Also, you can use template files feature for doing this.

Thanks.

Hello,

Do you want design like the image attached or other else?

Please check.

Hello,

It is working on my side. I can able to download the file.

Thanks.

Hello,

Please logout and login again and follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Hope that it will help you.
Thanks.

You can keep your tpls file in your theme, please follow this doc, https://www.wpdownloadmanager.com/doc/template-files/.

You can keep your file {active-theme}/download-manager/tpls dir as per your need.

Thanks.

This topic is discussing here, https://www.wpdownloadmanager.com/support/topic/wpdm-search-page-empty-list-when-is-not-administrator/

Hello,

Please allow access to both administrator and customer from the package settings. Thus from (/documentos-avanzado) page search, you will get your desired result.

Are you using WPDM in your contact page form, and what problem you are facing, please explain descriptively.

Thanks.

Hello,

You can use this shortcode https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/
And you can use order_by with download_count and for five file you can use items_per_page.

Thanks.

Hello,

Please follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

The auto-update has been temporarily disabled due to a huge server load. We will reactive it soon.

Thanks.