Nayeem Riddhi

Hi,

[doc_preview] is a template tag, not a shortcode. Shortcode will be worked through your blog page or post.

Thanks.

Hi,

Please check which link-template you are using and you can also clone it and edit it. Thus you can use your own via package settings. Please let me know.

Thanks.

The link template or page template preview should be visible. if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

Please copy the below code and then from Downloads > Templates, Create a new link template, paste in HTML section the code

<div class="link-template-default card mb-2">
    <div class="card-body">
        <div class="media">
            <div class="mr-3 img-48">[icon]</div>
            <div class="media-body">
                <h3 class="package-title">[page_link]</h3>
                <div class="text-muted text-small"><i class="fas fa-hdd ml-3"></i> [file_size]</div>
Document Author : [author_name] |
Document Date : [create_date]
            </div>
            <div class="ml-3">
                [download_link]
            </div>
        </div>
    </div>
</div>

After saving the link template, you can choose your link template from package settings. Please check and let me know.

Thanks.

Hi,

If you are trying that WPDM packages will not come in search results from your default site result search. you can try this code in your theme function.php for adjusting it.

add_action( 'init', 'wpdm_custom_type', 99 );
function wpdm_custom_type() {
    global $wp_post_types;
    if ( post_type_exists( 'wpdmpro' ) ) {
        $wp_post_types['wpdmpro']->exclude_from_search = true;
    }
}

Thanks.

Here, the issue has been solved. https://www.wpdownloadmanager.com/support/topic/bulk-import-partial-importation/

Hello,

Your file saving was causing the issue. please save the file as the image is attached. It is working fine now.

Thanks.

Please create a new package and then check.

Hi,

Sorry For this. Please adjust like this <?php _e('Email This Cart','file-cart'); ?> for the file.

Thanks.

Hi,

Maybe conflicting with your script in theme functions.php. if possible, Please, give your temporary FTP login details in a private reply for checking.

Thanks.

Hello,

I have checked your CSV file, your many packages have many illegal character support like example title: Composición, Didácticos, those packages are skipping to import. so many packages are not importing

Hello,

brother, I have discussed this with the related staff, he has confirmed to me, it will be updated within this week. if you want further discussion with him please contact support@wpdownloadmanager.com.

Thanks.

Hi,

Your old packages are not affected by this issue. probably some new packages. please check…

Thanks.

Hello,

Please, give your temporary wp-admin login details in private reply for checking and also related pages.

Thanks.

Hi,

We have adjusted the issue. You can use the updated version from here, https://drive.google.com/file/d/1xbBvZ0zuDVWgsDCH79y0euG2oJ2OtlKr/view,
however, we shall update it to our next release.

Thanks.

Hi,

Please follow again these steps to update and solve the problem,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Please check, if the problem remains. and also try login logout from your site if the problem still remains.

Thanks.

Has the problem been solved? you have marked that problem has been resolved. Please let me know.

Thanks.

Hi,

Please adjust or increase the value which I have attached an image before. I hope that your problem will be solved. and any server error please contact with your server administrator.

Thanks.

Hi,

It is working fine from my side. If possible, please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

Are you missing something CSS related issue in frontend in the link-template? Please let me know.

Thanks.

Hello,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Hi,

No need to mess up with the database, the files are less which are causing the issue. you can adjust those manually.

Thanks.

Hello,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Hi,

Can you explain it a little bit more?

Thanks.

Hi,

1. For Opening file instead of downloading you have an option in the Settings > Basic Settings under the File Download option Open In Browser.
2. For pdf viewer, you can follow this add on doc, https://www.wpdownloadmanager.com/download/wordpress-pdf-viewer/, use doc_preview for your pdf viewer.
3. For opening in a new window, you can follow this doc, https://www.wpdownloadmanager.com/doc/template-files/, by default, you are using link-template-default.php for link template and page-template-default.php for the page template. As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste it in tpls>page-templates for page template or tpls>link-templates for link template. And you have to replace [download_link] with <a href="[download_url]" class="btn btn-primary" target="_blank">[link_label]</a> in related php file.

Thanks.